Don't burn out-stand out. Do you find yourself striving for big goals but running on fumes? Are you ever stuck in the frustrating cycle of overworking and under-living? Do you love the work you do-or at least used to-but feel overwhelmed by it? When it comes to work and our relationship with it, something has to change. This doesn't mean you need to bound out of bed every day in love with your work, nor do you need to settle for dragging yourself out of bed surviving your way through it, but you can feel a greater sense of aliveness engaging in it. Dear Work transforms traditional advice by using the power of brain science to show you how to boost your Work Vitality Quotient so you stand out, bringing your best, most energized self-without burning out. Sara Ross, chief vitality officer and leadership expert, will show you how to: - Identify the four "success traps" that limit your potential by luring you into thinking you're doing what it takes when really what you're doing is taking from you. - Adopt a "yes, and" mindset to work better with stress and feel fueled and fulfilled in the process. - Expand your approach to self-care to strategically identify when slowing down is needed and when accelerating in a different direction is even better. In a world that refuses to let up, reigniting your take-on-the-day vitality will be your competitive advantage at work and your path to pursuing a fully lived life outside of it as well.

This volume examines advertising for McDonald's, Levi's, Frito-Lay, and Coca-Cola used in Poland from 1990 to 2007. Case studies reveal a complex relationship between the corporations and Polish society and challenge the assumption that companies force products and ideas into a new market and thus destroy traditions and cultures. Companies instead found that they must adapt to meet Poland's cultural needs and pressures. Against a backdrop of globalization, the book contends, Poles transform and assimilate these outside products into their culture.

Designated a Doody's Core Title

While the scope of long-term care settings has expanded from nursing homes and home care agencies to assisted living facilities and community-based health services, the training for nurses, managers and administrators, medical directors, and other professionals who work in these facilities is often fragmented. This book was developed to fill a widely-recognized gap in the management and leadership skills of RNs needed to improve the quality of long-term care. The book is based around learning modules in leadership and management competencies that were site-tested in three types of long-term care settings and revised based on the resulting feedback. Several of the nurse experts involved in the project contribute to this book.

The leadership modules cover team building, communication, power and negotiation, change theory and process, management direction and design, and management that moves from conflict to collaboration. Two additional modules cover cultural competence and principles of teaching and learning related to adult education in the long-term care environment. Together, these skills will enhance the nurse's ability to build and interact with the geriatric care team, resolve conflict, negotiate for solutions, develop collaboration, and teach and mentor nurses and nursing assistants.

This important book in the EFMD series shines a light on women (and sometimes the absence of them) within business schools, as well as their contributions and impact across multiple spheres within and beyond their schools.

Despite the clear rationale for promoting sustainable gender equity, the experiences of women in business schools differs relative to male counterparts across geographies, student populations, faculty, professional staff and leaders in business schools. In this book, contributions from leading business school thinkers provide deep insight on gender equity to determine what hinders and accelerates progress in creating gender diverse and inclusive schools. Chapters both celebrate the progress of women in business schools and provide rich narratives that deepen insights into the lived experiences of women contributing both to, and beyond, business schools. At the same time, the volume serves as a sobering reminder business schools still have a long way to go before they can be used as exemplars in attracting diverse talents in all their forms and creating inclusive, equitable environments that role model the ideals that we advocate for business and society.

The breadth and depth of contributions made by women as leaders, scholars and practitioners serve as an inspiration and guide as to how business schools can become more gender equitable for business school deans and professors.

Most company's change initiatives fail. Yours don't have to.

If you read nothing else on change management, read these 10 articles (featuring “Leading Change,” by John P. Kotter). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you spearhead change in your organization.

HBR's 10 Must Reads on Change Management will inspire you to:

• Lead change through eight critical stages
• Establish a sense of urgency
• Overcome addiction to the status quo
• Mobilize commitment
• Silence naysayers
• Minimize the pain of change
• Concentrate resources
• Motivate change when business is good

This book explains in theoretical and practical terms the creation of effective change within organizations. The book states that dysfunction is a current fact of life, creating chronic problems for people and organizational systems. The author describes the basis for dysfunction and develops an effective belief system that can guide personal and organizational functioning. Specifically, the author defines the parameters of creating effective balance and, through three primary cases (city government, utility corporations and gay/lesbian organizations), shows how dysfunction can guide personal and organizational action.

The author displays an abiding belief that change should occur only when people and systems begin to experience dysfunction. He describes a process for change and effectively walks the manager, professional, consultant, student, or faculty person through creating balance, change, and congruence for the long term.

This book explores the creation of knowledge in applied mathematics. It mainly analyses applications of mathematical theories in several contexts. The author analyses the generation of advanced theories that enable people to understand problems in a scientific way, and proposes cognitive models dealing with the observation of human behaviour and its abstraction into comprehensible mathematical models, as this is a main problem in our modern world. This work is directed at people concerned with understanding cognitive processes when tackling complex problems, as it shows the building of knowledge in the making of scientific approaches to any discipline. Using a cross-disciplinary approach, he focuses on the key issues of theories and technologies applicable in a wide variety of contexts, for example in military organizations, in research and development departments and in general strategic planning, as shown in applied cases in Latin America.

The power of top management is pervasive and profound. It affects the quality of economic life, but also our personal and social lives. Equally strong is its impact on the sustainability of a free enterprise system. Psychoanalyst, teacher, and management consultant, Elliott Jaques argues that great as this power is, it is being squandered, not because of what managers do but because of what they don't know. Serious misconceptions about managerial leadership--and equally serious misunderstandings of people--abound. Jaques argues that the problems inherent in the way management is practiced are attributable to gravely dysfunctional systems of managerial leadership, systems that have evolved over the years and are now, despite their ineffectualities, taken for granted. He shows how the CEO class will determine the future of free enterprise democracy, but how massive misconceptions about human behavior have undermined its capability for leadership. It's the managerial leadership systems that need changing, he maintains, not the people who implement them. The result of more than a half century of thought, observation, analysis and experimentation, Jaques' book offers a totally new and creative system of managerial leadership and a unique system of managerial organization. In doing so, it becomes essential reading for academics, students, consultants, top management, and executives on the way up throughout the public and private sectors.

Jaques argues that the problem of achieving effective and sustainable managerial organizations does not lie in poor decision making, interpersonal stress, lack of innovation, greedy self-interest, and other ills and defects, although they certainly play a part. The art of management, somewhat like alchemy, is not securely grounded in science. This is its most severe weakness, and the reason why organizations have always been badly managed. He cites examples to show that management tends to blame its shortcomings and inefficiencies on other people, yet there is no research to prove that the source of managerial failure is really to be found there. People strive to do their best, he has found, but they are stymied by poor organization and systems that pitch people into conflict with each other. Jaques looks at these systems closely, particularly our current systems of compensation, and itemizes his findings, showing how the the same problems are to be found throughout industry, public service, health and services organizations, and less surprisingly perhaps, the military. He then lays out the ways in which a new system of managing operations and organizations could work, shows that it is already working in certain selected places, and provides convincing evidence that his assertions and recommendations have much to offer, as we continue to search for better, more efficient, and more productive, profitable organizations.

  Life on Earth is increasingly at risk. What to do about rescuing our planet, and ourselves, is a growing concern for people of all ages and all walks of life. Mark C. Coleman's groundbreaking book, The Sustainability Generation: The Politics of Change & Why Personal Accountability is Essential NOW! takes a cold, hard look at the facts about where we stand and how to move forward. The Sustainability Generation is beyond simply another green book in that it focuses on the poisonous influence of our acquisitive culture and its root cause -entitlement. Our culture of entitlement encourages the belief that instant gratification is our right; this in turn erodes our sense of duty toward anything outside of these immediate desires. Our consumption habits are out of control and they are sabotaging our destiny. In response to this, Mr. Coleman argues that nurturing our sense of personal responsibility, and squashing our hunger for more stuff is the single most important step toward saving our world for future generations. The Baby Boomer generation is retiring and the so-called Generation Y will soon receive the largest transfer of wealth in history.  It is vital to emphasize the need for replacing our entitlement culture with sustainable growth through redefining our core values.  The Sustainability Generation provides a clear roadmap of how individuals can empower and enlighten themselves and their peers. A new Sustainability Generation that is committed to environmental and social change will offer the promise of the greatest legacy possible-a future!

This book describes the boom of 1998 and 1999. What a great time for all the American people. Next we move on to the recession of 2003 caused by the Federal Reserve Board raising interest rates to stop what they called "irrational exuberance." What financial suffering the Federal Reserve Board has caused. A brief history of the Federal Reserve Board is next. Chapter IV lists all the problems the Fed has caused, and there are many including the Great Depression, since it's creation by Congress in 1913. Then we ask why the Fed makes so many mistakes with their monetary policy. Solutions for our economic problems are listed and what the individual can do to protect himself or herself from financial ruin due to Federal Reserve Monetary Policy. The Federal Reserve Board The Wizards of Oz: The Men Behind The Curtain, is a must read for everyone. Every American citizen is affected by The Federal Reserve's monetary policy. Whether you are an American worker, an American investor, or an American businessman, knowing the damage the Fed has caused to the economy in the past, and can cause in the future, can save your financial life. This book can help you prepare for financial success in spite of the Federal Reserve Board's policy mistakes.

The MAC approach developed by connecting the more traditional scientific knowledge base on human performance and self-regulation to more contemporary findings to do with meta-cognitive processes, emotion regulation, and acceptance-based behavioral interventions. Written by the originators of the MAC model, this book will provide both the necessary theory, empirical background, and a structured step-by-step, easy-to-use protocol for the understanding, assessment, conceptualization, and enhancement of human performance. It is a protocol that can be readily adapted for a wide variety of high-performing clientele--from athletes and business people, to sales people, professionals in a variety of fields, and emergency/military personnel. The material can be integrated by practicing clinicians as an adjunctive intervention strategy to help clients with specific performance problems. Numerous case examples, forms, handouts, in- and out-of-session assignments and activities, and verbatim client instructions are included.

A special note to buyers of this book:
To further enhance the utilization of the MAC program, the exercises and forms in this book are accessible and downloadable to all purchasers of the book by clicking here. The password to access the forms can be found on page "xix" of the book's front matter.

Don't let a fear of numbers hold you back. Today's business environment brings with it an onslaught of data. Now more than ever, managers must know how to tease insight from data--to understand where the numbers come from, make sense of them, and use them to inform tough decisions. How do you get started? Whether you're working with data experts or running your own tests, you'll find answers in the HBR Guide to Data Analytics Basics for Managers. This book describes three key steps in the data analysis process, so you can get the information you need, study the data, and communicate your findings to others. You'll learn how to: Identify the metrics you need to measure Run experiments and A/B tests Ask the right questions of your data experts Understand statistical terms and concepts Create effective charts and visualizations Avoid common mistakes

Wirtschafts- und Unternehmensethik hat sich als wissenschaftliche Disziplin durchgesetzt. Aber ist Ethik ein effektiver Weichensteller für die Zukunft unserer Gesellschaft? Ist sie auch in ökonomischen Angelegenheiten verlässlich? Funktionieren operative Ansätze bei den Wirtschafts- und Unternehmensleitbildern wirklich oder verdecken sie die Risslinien unserer Gesellschaft? Deutlich zeigt dieser Band, dass im Bereich der Wirtschafts- und Unternehmensethik ein hohes und wichtiges Entwicklungspotential vorhanden ist. Denn immer stärker wird die Wirtschaft zu einem gesamtgesellschaftlichen Gesprächsstoff. Dieser zunehmende Konversationscharakter verbindet Unternehmer, Akteure, Konsumenten, Betrachter und Mitmacher in einer permanenten Auseinandersetzung um die Sinn- und Werthaftigkeit der ökonomischen Prozesse.

"The wise man knows he doesn't know. The fool doesn't know he doesn't know." Lao Tzu "In the West they only respect experts. But the expert mind is the closed mind." Shunryu Suzuki What's the most important step in fixing a puncture? It isn't jacking up the car, or taking the wheel off, or finding the puncture. There's something more fundamental than any of those. Something without which you can't even begin to fix a puncture. The most important step is finding out you've got a puncture. Without that you can't do anything. Instead of saying, "It's just a bit bumpy, must be the road," and carrying on, you must acknowledge that something has changed and you don't know what that is. If you don't admit you don't know what's happening, you can never find out. If you don't find out, you can never change it. The most important step, always, is admitting you don't know. That's the power of ignorance. In this latest collection of real-life stories, Dave Trott provides lessons about problem solving and creative thinking that can be applied in advertising, business, and the wider world. With his trademark wit, wisdom and critical eye, he shows how great problem solvers and creative thinkers are those who are not afraid to say "I don't know."

"Accountability" is a watchword of our era. Dissatisfaction with a range of public and private institutions is widespread and often expressed in strong critical rhetoric. The reasons for these views are varied and difficult to translate into concrete action, but this hasn't deterred governments and nongovernmental organizations from putting into place formal processes for determining whether their own and others' goals have been achieved and problems with performance have been avoided. In this thought-provoking book, government and public administration scholar Beryl Radin takes on many of the assumptions of the performance movement, arguing that evaluation relies too often on simplistic, one-size-fits-all solutions that are not always effective for dynamic organizations. Drawing on a wide range of ideas, including theories of intelligence and modes of thought, assumptions about numbers and information, and the nature of professionalism, Radin sheds light on the hidden complexities of creating standards to evaluate performance. She illustrates these problems by discussing a range of program areas, including health efforts as well as the education program, "No Child Left Behind". Throughout, the author devotes particular attention to concerns about government standards, from accounting for issues of equity to allowing for complicated intergovernmental relationships and fragmentation of powers. She explores in detail how recent performance measurement efforts in the U.S. government have fared, and analyzes efforts by nongovernmental organizations both inside and outside of the United States to impose standards of integrity and equity on their governments. The examination concludes with alternative assumptions and lessons for those embarking on performance measurement activities.

Does it have to be this way? Can't resist checking your smartphone or mobile device? Sure, all this connectivity keeps you in touch with your team and the office--but at what cost? In Sleeping with Your Smartphone, Harvard Business School professor Leslie Perlow reveals how you can disconnect and become more productive in the process. In fact, she shows that you can devote more time to your personal life and accomplish more at work. The good news is that this doesn't require a grand organizational makeover or buy-in from the CEO. All it takes is collaboration between you and your team--working together and making small, doable changes. What started as an experiment with a six-person team at The Boston Consulting Group--one of the world's elite management consulting firms--triggered a global initiative that eventually spanned more than nine hundred BCG teams in thirty countries across five continents. These teams confronted their nonstop workweeks and changed the way they worked, becoming more efficient and effective. The result? Employees were more satisfied with their work-life balance and with their work in general. And the firm was better able to recruit and retain employees. Clients also benefited--often in unexpected ways. In this engaging book, Perlow takes you inside BCG to witness the challenges and benefits of disconnecting. She provides a step-by-step guide to introducing change on your team--by establishing a collective goal, encouraging open dialogue, ensuring leadership support--and then spreading change to the rest of your firm. If you and your colleagues are grappling with the "always on" problem, it's time to disconnect--and start reading.

American society keeps vast records on its members. From birth to death, the various or-ganizations through which a person passes re-cord much about his achievements and failings, his strengths and weaknesses. These files are often used to make crucial decisions regarding an individual, and thus may have a fateful im-pact on his life. Yet, despite the importance of record-keeping, there have been few objective analyses of how this process is conducted.

On Record provides descriptive accounts of record-keeping in.a variety of important organi-zations: schools and universities; consumer credit agencies, general business organizations, and life insurance companies; military and se-curity agencies; the Census Bureau and the So-cial Security Administration; public welfare agencies, juvenile courts, and mental hospitals. It also examines the legal status of records.

The authors address questions such as: Who determines what records are kept? Who has access to the records? To what extent do the records follow an individual after he has left the setting in which they were gathered? What are some of the dangers and pitfalls in record-keeping? Throughout the authors show a con-cern for an appropriate balance between the need for information about people and protec-tion against undue invasions of privacy.

Vocational education is an interface between practical and theoretical knowledge involving both work-related general knowledge and practical knowledge generated at work. The contributions cover many features of VET (Vocational Education and Training) in a global world. Part one examines VET's work-relatedness as education marked by social or group (rather than individual) dynamics, and is inductive and practice-oriented. The second part of this volume critically examines features of vocational education policy that are central to a number of present-day global social and economic concerns in light of changes in apprenticeship policies, information technology, structural adjustment, crises in youth culture, and shifting regional political and economic agendas. Global VET concerns are presented from national conditions of Argentina, Australia, Austria, Canada, Cuba, Denmark, Germany, Norway, South Africa, Spain, Sweden, Switzerland and the USA.

The use of endorsements and testimonials to sell anything imaginable is a modern development, though the technique is centuries old. Before World War I, endorsement ads were tied to patent medicine, and were left with a bad reputation when that industry was exposed as quackery. The reputation was well earned: claims of a product's curative powers sometimes ran opposite the endorsee's obituary, and Lillian Russell once testified that a certain compound had made her ""feel like a new man."" Prohibition and drug regulation doomed patent medicines. Distrusted by the public, banished from mainstream publications, endorsements languished until the 1930s, but returned with a vengeance with the growth of consumerism and modern media. Despite its questionable effectiveness, endorsement advertising is now ubiquitous, costing advertisers (and consequently consumers) hundreds of millions of dollars annually. This exploration of modern endorsement advertising - paid or unsolicited testimonials endorsing a product - follows its evolution from a marginalized, mistrusted technique to a multibillion-dollar industry. Chapters recount endorsement advertising's changing form and fortunes, from Lux Soap's uncompensated co-opting of early Hollywood to today's lucrative industry dependent largely on athletes. The social history of endorsement advertising is examined in terms of changing ethical and governmental views, shifting business trends, and its relationship to the growth of modern media, while the money involved and the question of effectiveness are scrutinized. The heavily illustrated text includes five appendices that focus on companies, celebrities, athletes and celebrity endorsements.

The Nordic countries have the world's best working life. Unlike in many other countries, global competition has not created inequality, uncertainty, long working hours, standardization and restrictive managerial control. The main reason for this lies in the way interests are expressed and conflicts are resolved. Both employees and employers are well organized and both recognize the interests of the other. Working life develops in a constant interaction between conflict and compromise. This book examines working conditions in Norway, Denmark, Sweden and Finland. It explores how these good working conditions are created and maintained. The chapters explain: How work organization is formed How education, training and work place learning give access to the labour market How work is managed in the public sector How precarious work unfolds in the Nordic countries. Work and Wellbeing in the Nordic Countries is addressed to all those who have interest in the quality of working life. It will be of particular use to all students, academics and policy makers working in the fields of social policy, wellbeing, management studies, employment relations, work sociology and work psychology.

"Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people&#8212and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools&#8212based on their work with companies such as Uber, Riot Games, WeWork, and others&#8212along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.

This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance). Case studies from twelve countries and five comparative and conceptual studies identify how quality is put into practice, how the level of quality is assessed through quality accreditation systems and how e-government and citizen involvement may help to improve public service quality. The findings make essential reading for academics and students in public policy and public administration who are interested in modernization of the public sector from an international perspective. It also provides helpful guidance for reformers who want to try new approaches to improving the quality of public services.