Making strategy requires undertaking major—often irreversible—decisions aimed at long-term success in an uncertain future. All leaders must formulate a clear course of action, yet many lack confidence in their ability to think systematically about their strategy. They struggle to apply the abstract lessons offered by conventional approaches to strategic analysis to their unique contexts. Making Great Strategy resolves these challenges with a straightforward, readily applicable framework. Jesper B. Sørensen and Glenn R. Carroll show that one factor underlies all sustainably successful strategies: a logically coherent argument that connects resources, capabilities, and environmental conditions to desired outcomes. They introduce a system for formulating and managing strategy through a set of three core activities: visualization, formalization and logic, and constructive argumentation. These activities can be implemented in any organization and are illustrated through examples and case studies from well-known companies such as Apple, Walmart, and The Economist. This book shows that while great strategic thinking is hard, it is not a mystery. Widely applicable and relevant for managers and leaders at all levels, especially executive teams charged with setting the course of their organizations, it is essential reading for anyone faced with practical problems of strategic management.

An industrial accountant with an accountant's dedication to accuracy, Harold E. Meyer is also a master of precise, clear writing. In his latest book on how to express yourself in a variety of settings, for a variety of purposes, he proves that easily understood writing can be learned. He shows how to use ordinary English to produce clear messages of any kind. Meyer's approach is informal, pleasant, and presented in brief sections, each with its point clearly expressed. His book is well illustrated throughout by amusing--often startling--examples of good writing and bad writing, and what the result can be from both. A remarkable, business-oriented guide for people at all levels and in all capacities in today's organizations--where the ways in which ideas are expressed are at least as important as the ideas themselves. What makes Meyer's book enjoyable and so easy to read, grasp, and is his use of personal anecdotes. Readers will learn how to punctuate, how to organize and present ideas, and other essential skills. Meyer also provides a helpful reference that explains many of the changes in the language that have occurred in recent years and when to use them. The result is an essential aid and resource for anyone who has to communicate through the use of the written word.

There is a dearth of accurate information and analysis on China's economic/business infrastructure available to the investment community. Using cases from the Asian press and elsewhere, Gamble shows, in no uncertain terms, the challenges of doing business in China, from real estate to joint ventures and beyond. This book is vital reading for business executives, investors, and anyone concerned with China's business and economic environment.

It is possible to read the pertinent law in China--translations of statutes are available--yet determining exactly how the legal infrastructure works on the ground is difficult. Without proper guidance, discerning the infrastructure's impact on risk management, economic forecasting, or prospective business and financial operations is next to impossible. Gamble provides that information through a combination of his own experience, legal research, economic analysis and investigative journalism.

Human resource consultant Joan Curtis provides a new, practical approach to conducting job interviews. Her strategic interviewing is a way to strip off the information you don't need and focus on what you do need when you and the job candidate meet face to face. Dr. Curtis helps you ask the crucial questions to get at the most useful, important answers. With her proprietary POINT process, an easily remembered step-by-step way to recall and apply the principles she describes, you will learn how to work within a framework of solid communication skills and how to ask the right questions, then listen for the right answers. She lays out the concept of strategic interviewing, its definition and applications, and provides the practical examples you need to operationalize it. The result is a complete view, from planning to the actual interview (including team interviewing), plus an important analysis of the entire hiring process. Her book is a major resource for HR managers -- and the executives they work with as well.

Curtis maintains that most books on interviewing do not address the communications skills necessary to conduct a successful, productive interview. Her POINT process does. At its core is INtentional Listening. It rests on the premise that quality interviewing requires skilled communicators, people who can both listen and question. The process begins with Planning and ends with Testing. To use the process you must plan, then demonstrate and encourage openness, then heighten your own communications skills by intentional listening, and constantly test yourself, the candidate, and the hiring process itself. With her practical examples and exercises, Dr. Curtis makes you able to understand that strategic interviewing is viewed from three distinct angles: the job, the candidate, and the actual interview.

What I have written is food for the body, mind and soul. The contents may lean toward the spiritual at times, because when you enter into depth in your life you find your soul and its creator; in doing that you find yourself and your purpose. This writing is helpful for people of all faiths, because when I speak of God, I speak of the God and Father of all faiths. We are all spiritual people, but the way we express our spirituality is through our religion. No matter how you worship or what religion you follow, it is all the same God. I have used what is written here in the workplace over a fifteen-year period and it has helped sales reps gain a deeper understanding of their clients and their businesses. This translates into better relationships and a greater cash flow for both, as well as a greater satisfaction in the work place. This method has also been used in private sessions in the work place and in counseling environments at my parish. All of the following information has been used in several environments including a series of spiritual talks. This can benefit a person's soul and restore order and balance in life. So, I ask you to be open to what you read. Use it based on how you are inspired and you will profit from it.

Challenging work experiences are the richest source of learning for today's managers. Yet lessons embedded in these experiences are not always obvious. This comprehensive book describes a critical yet under-researched element of how managers learn from these experiences: reflection. Today's workplace demands continual learning, which in turn requires reflection. While this book supports the prevailing view that reflection is central to experiential learning, it challenges the traditional views that it is the same as contemplation, that it is incompatible with management, and that it is time-consuming and unnatural for managers.

Original quantitative and qualitative research reported in this book indicates that two different yet complementary modes of managerial reflection exist: active and proactive. Active reflection is something that managers naturally engage in during challenging job experiences, whereas managers must be prompted to engage in proactive reflection. Both modes involve processes of intentional inquiry. Different forces are necessary to stimulate each type of reflection. Based on these findings, the claim is made that the potential to learn from experience is greatest when managers intentionally engage in both modes. Accordingly, a holistic model that integrates active and proactive reflection is presented. This model has important implications for theorists and researchers of managerial learning by identifying previously unreported aspects of reflection. It is also relevant to practitioners and companies who desire to enhance what their managers learn from their workplace experience.

This unique book explores the complex issue of how successful multinational firms manage interfaces of R&D, manufacturing, and marketing on a global basis, emphasizing the linkages among them in the value chain. The author calls this interface issue global sourcing. The major objective of the book is to investigate the market performance of various global sourcing strategies employed by multinational firms. In particular, successful Japanese cases are scrutinized to better understand the nature of global competition being shaped by Japanese firms. Based on his extensive theoretical and empirical research, the author provides practical and normative guidelines for managing new product design and development, manufacturing, and marketing around the world. These include proactive product standardization, emphasis on both product and manufacturing process innovations, integrated procurement of major components, and marketing on a global basis.

The book is divided into two parts. Part I investigates European and Japanese multinational firms' sourcing strategies and related management issues that facilitate development of their sourcing strategies. Part II examines whether practical and normative implications gleaned from the experiences of European and Japanese firms equally apply to successful U.S. multinational firms. Although the European and Japanese data and the U.S. data are not directly comparable, similar findings warrant generalilzability of the performance implications of various sourcing strategies. Finally, based on research findings, the author offers long-term implications for emerging issues, including the role of product design as a competitive weapon and emerging strategic alliances for new product development on a global basis.

Japanese industrial standards have long been the benchmark for quality products within Asia, indeed, within the world. Major Japanese industries like Toyota, Sony, and Honda, to name but a few, are household names that have contributed to this small island nation's status as the world's second largest economy. Japanese business practices and theories have permeated the mindset of its surrounding nations, and the country's long-term investment in the ever-growing Chinese market has further secured its status as an economic powerhouse. The A to Z of Japanese Business is an examination of the origins and characteristics of Japan's business culture. This handy reference book includes most of the important words or company names that foreign business people visiting Japan might encounter and provides an overview of Japanese corporate culture both from an historical standpoint and with reference to its most distinctive features as they affect organization and management. This is accomplished through its historical chronology detailing significant events of the past as well as recent developments within the Japanese economy and business world in general, various appendixes offering lists of business expressions that are in daily use along with a selection of the most commonly used business proverbs, a bibliography, and hundreds of cross-referenced dictionary entries on Japanese companies, their founders and managers, the ever-present bureaucratic bodies, and progress in the major industries.

This landmark collection is exclusively devoted to demonstrating/mapping (what is understood today about the power and structural effects of emotion and identity in organizations. Essays at the leading edge of research reveal the influence of workplace cultures, power, and institutional expectations, while also exploring the negative impacts of emotion management in the workplace.
Brings together an international group of cutting-edge researchers to write critically about emotion in different organizational and cultural settings
Includes research on policy, change, management and professional practice
Exposes the influence of workplace cultures, power and institutional expectations on emotion
Reveals the darker and oppressive features of emotion management in organizations
Applies recent critical organizational theory to emotion.

Be Data Analytical is the book organizations and individuals need to understand how to truly use analytics to turn data into valuable insights and drive smarter decision making. Data needs analytics to turn it into value and for organizations to be truly data-driven, they need to use analytics correctly. However, most organizations do not move beyond the first, most rudimentary stage of analytics. They miss out on the powerful insights and opportunities available with all the four levels of analytics: descriptive, diagnostic, predictive and prescriptive. Be Data Analytical reveals how to supercharge data value through all the four levels of analytics, bringing data to life and enhancing data-driven decision making. Be Data Analytical examines each of these four levels of analytics in-depth: what they are, why they matter, how they can be used strategically and how they can be implemented. The book also explores how individuals and organizations can improve their skills and performance in each of these areas. Written by a global trailblazer in the world of data literacy, the book shows professionals, managers, leaders and organizations how to use analytics for the successful and strategic conversion of data into value, insight and action.

As heard on BBC Radio 4's Start The Week. Tired of struggling to make ends meet at the end of the month? Got no clue where to begin with savings and investments? Want to start your own business? It isn't about cutting back on coffee or walking to work, and it definitely isn't about becoming a bazillionaire overnight (sorry). This book isn't going to tell you what you should and shouldn't spend your money on and, sadly, get rich quick schemes are a load of BS. Instead, it combines time-tested, expert advice with fresh insights into how money works today and how you can earn, spend and invest your way towards living your best life. Praise for Alice Tapper: 'The millennial financial guru' Independent 'A brilliant voice in modern finance' Stylist 'A financial game changer' Marie Claire 'Full of practical exercises' Moneywise 'Tapper makes budgeting and getting out of debt seem fun' Daily Telegraph

Discusses replacement, repair, and inspection Offers estimation and statistical tests Covers accelerated life testing Explores warranty analysis manufacturing Includes service reliability

Productivity has become a national priority. Its effects are being felt on all levels--national, industrial, and individual. An organization must be able to measure productivity before effectively improving it. This volume is the first practical guide for developing productivity measurement systems. It describes the use of the Productivity Measurement and Enhancement System (ProMES) designed by its author and his colleagues. An important tool for organizations, this step by step guide discusses how to measure productivity and then how to use this measurement.

Robert Pritchard's guide first presents a detailed description of the development and uses of ProMES. The background and description of ProMES is followed by details on how to develop ProMES in any organization. Questions and answers about using the system are discussed together with further issues on how to implement the system. The use of the system with other productivity improvement techniques is also covered. The volume concludes with a discussion on evaluating the effects of a productivity improvement system. It is a valuable practical source for industrial and organizational psychologists, management consultants, classes, and workshops.

This compelling book provides a comprehensive examination of Nike, utilizing never-before-heard interviews with top sports celebrities and the informed perspectives of marketing gurus to explain why Nike has ruled the sports world for more than four decades. Nike's immortal "Just Do It" slogan is displayed at the Smithsonian Institution in Washington, DC. The company's pioneering use of athlete endorsements as the foundation of its marketing and its dedication to incorporating advanced technology and materials in its products has forever changed the world of sports. Amazingly, what is now Nike sprang from the humblest beginnings—two runners with a passion for improving the sport willing to sell shoes out of their cars at track meets. This book provides a comprehensive analysis of the company, giving readers a full appreciation of its fascinating history and the attributes and strategies that have helped Nike outlast its competitors. Material derived from interviews with star athletes and marketing experts lend additional insight into the Nike phenomenon.

The book is distinctive in its application of the early philosophy of Ludwig Wittgenstein to misinformation analysis. It also proposes a new theory of information quality. The book is timely as the issue of online information quality (especially on social media platforms) is now front-page news. The book proffers an alternative to the algorithmic engagement-based ranking of content by social media platforms: a new system for ranking online content based on information quality. The book also introduced two new concepts to the scholarly literature: “off-information� and “non-information�.

The formula for the Future of Work is called SMAC - social, mobile, analytics and cloud on one integrated stack where each function enables another to maximize its effect. This is the new enterprise IT model delivering an organization that is more connective, collaborative, real time and productive. This book provides a comprehensive view of how SMAC Technologies are impacting the entire banking "eco-system" as well as the key stakeholders, namely customers, employees and partners.

This text is designed to give the reader an understanding of market structures, product and market management, advertising, product promotion, pricing strategies, as well as competitive analysis, forecasting, and business planning. It leads the student to an understanding of what comprises the channel structure and the options available to develop it. The text features examples and illustrations to aid in the understanding of unfamiliar concepts. These are drawn from the world of business which gives this book practical and realistic applications. Important pedagogical features include discussion questions following each chapter and an instructor's manual to aid in the presentation of the material in the classroom (see the Instructor's Manual at http: //www.greenwood.com/mccalley).

Wall Street and the Fruited Plain delves deep into the parody known today as the "Gilded Age." The last decades of the 19th century saw both industrial and agricultural explosions in the United States. However, the base metal beneath this glittering fa ade was comprised of sweat-soaked, underpaid laborers, many of whom had just splashed ashore from Europe's seething cauldrons. In the early years of the period, the nation underwent the wrenching challenge of Reconstruction, nominally resolved in the compromise of 1877. In the Gilded Age, America expanded both internally and externally. The frontier moved from Kansas to California. Trappers, miners, cattlemen, and--finally-homesteaders, with the help of a burgeoning railroad network, fanned out across the central plains and the western plateaus. Wall Street dominated not only the economic and social life of the country, but the politics as well. A series of lackluster presidents between Lincoln and Theodore Roosevelt facilitated this dominion and by the end of Roosevelt's first Administration, America had become an adolescent headliner on the world stage.

Younger, leaner, and more innovative organizations have thrived in recent years despite the disruptions caused by Covid-19. For startups, the current scenario depicts an encouraging framework: they have demonstrated a strong and innate ability to adapt, finding new solutions to cope with changing economic conditions. To better understand the post-pandemic world, author Nicola Capolupo examines the shifts in training programs for startups in business incubators (hubs) from an entrepreneurial and organizational learning perspective. To intercept current shifts in training processes, Entrepreneurial Learning Evolutions in Startup Hubs comprise those levers that have led lean structures to adopt a holistic view in delivering organizational empowerment processes to new startups and entrepreneurs. Capolupo provides an in-depth case study, conducted through interviews with an inland area incubator that runs certified and recognized incubation paths for different startups The analysis of entrepreneurial learning evolutions in startup hubs provides practical input to startup and incubator managers on the strategic drivers of change in training processes, investigating new trends of Entrepreneurial Learning in lean organizations.

More than ever, people crave new ideas, new ways of seeing and interpreting behaviour; of changing their companies and lives and of being more creative. Insight today has become an essential tool for seeing things differently and more deeply to enable you to understand better the trends and changes going on around you and your work/business. This book is an entertaining, instructive and accessible guide to understanding and deploying insight to see things differently and find creativity from all sources and in all places. Insight has become an important way to gain a deeper understanding of how your customers think and feel about your products and services. Part of the Concise Advice series of short and powerful guides, the book explains what insight is, why insight is so important (and yet so poorly misunderstood and under-used), and how can we nurture and develop it in our work and even personal lives.

The digital transformation of work during the COVID-19 pandemic seemed in many ways a fair treaty between employers and employees. However, realistically, its advantages have primarily benefitted white-collar workers with the ability to work from home, excluding a significant proportion of the global workforce, those responsible for providing fresh water, environmental hygiene, transportation, electricity, healthcare and food and security services, who do not have the option of conducting their jobs remotely. The pandemic has thus deepened the gap between white and blue and grey collar workers. Combining both theoretical and empirical studies, Management and Organizational Studies on Blue and Grey Collar Workers focuses on recent issues such as digitalization and migration and their implications for organizational commitment, HRM functions and strategic management processes. Acting as an examination of the changing nature of power between blue and grey collar workers and institutional hierarchies in the light of the COVID-19 pandemic, contributors foreground the importance of these roles as a cornerstone for the competitive power of industries and nations, as well as basic global infrastructure, both now and in future. Highlighting the workers who provide the essential services, maintenance and manufactured goods that power the global economy, Management and Organizational Studies on Blue and Grey Collar Workers supplies essential knowledge on an often overlooked workforce for a variety of disciplines, including human resource management, industrial relations, social psychology, labor economics, gender studies, political science, union studies and health care management.

Designated a Doody's Core Title

While the scope of long-term care settings has expanded from nursing homes and home care agencies to assisted living facilities and community-based health services, the training for nurses, managers and administrators, medical directors, and other professionals who work in these facilities is often fragmented. This book was developed to fill a widely-recognized gap in the management and leadership skills of RNs needed to improve the quality of long-term care. The book is based around learning modules in leadership and management competencies that were site-tested in three types of long-term care settings and revised based on the resulting feedback. Several of the nurse experts involved in the project contribute to this book.

The leadership modules cover team building, communication, power and negotiation, change theory and process, management direction and design, and management that moves from conflict to collaboration. Two additional modules cover cultural competence and principles of teaching and learning related to adult education in the long-term care environment. Together, these skills will enhance the nurse's ability to build and interact with the geriatric care team, resolve conflict, negotiate for solutions, develop collaboration, and teach and mentor nurses and nursing assistants.

Phase 3 of digitalisation has started. A phase of artificial intelligence has revolutionised the buying behaviour of customers: collecting information, the buying process and customer service have changed dramatically. This book explains the impact of the 'internet of things', virtual assistants, bots and client data. But first of all this is a book about customers. In a world of automatisation the most important question remains: how can I be customer-oriented? "Steven is a much asked for keynote speaker for our events, always a highlight. He has a unique and authentic style: with a combination of academic depth and well-built cases he spices up his presentations with a tremendous amount of humor." - Anthony Belpaire, Google.

A GLOBE & MAIL BEST BUSINESS BOOK OF 2021 The COVID-19 pandemic forced an unprecedented experiment that reshaped white-collar work and turned remote work into a kind of "new normal." Now comes the hard part. Many employees want to continue that normal and keep working remotely, and most at least want the ability to work occasionally from home. But for employers, the benefits of employees working from home or hybrid approaches are not so obvious. What should both groups do? In a prescient new book, The Future of the Office: Work from Home, Remote Work, and the Hard Choices We All Face, Wharton professor Peter Cappelli lays out the facts in an effort to provide both employees and employers with a vision of their futures. Cappelli unveils the surprising tradeoffs both may have to accept to get what they want. Cappelli illustrates the challenges we face by in drawing lessons from the pandemic and deciding what to do moving forward. Do we allow some workers to be permanently remote? Do we let others choose when to work from home? Do we get rid of their offices? What else has to change, depending on the approach we choose? His research reveals there is no consensus among business leaders. Even the most high-profile and forward-thinking companies are taking divergent approaches:Facebook, Twitter, and other tech companies say many employees can work remotely on a permanent basis. Goldman Sachs, JP Morgan, and others say it is important for everyone to come back to the office.Ford is redoing its office space so that most employees can work from home at least part of the time, and GM is planning to let local managers work out arrangements on an ad-hoc basis. As Cappelli examines, earlier research on other types of remote work, including telecommuting offers some guidance as to what to expect when some people will be in the office and others work at home, and also what happened when employers tried to take back offices. Neither worked as expected. In a call to action for both employers and employees, Cappelli explores how we should think about the choices going forward as well as who wins and who loses. As he implores, we have to choose soon.