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Books > Business & Economics > General
Add Data and Analytics to Your TD Toolkit Instructional design pro Megan Torrance addresses the importance of instructional designers accessing and applying learning and performance data—from how to design learning experiences with data collection in mind to how to use the data to improve and evaluate those experiences. With the advance of new learning technologies and data specifications, instructional designers have access to more and richer data sources than ever before. With that comes the question of what to do with the data. While most data and analytics books focus on their application for measurement and evaluation and assume a prior baseline understanding of what learning data and analytics mean, Data and Analytics for Instructional Designers delves into the foundational concepts that will enable instructional designers and L&D professionals to use data in their roles. Split into two parts, the book first defines key data and analytics terms, data specifications, learning metrics, and statistical concepts. It then lays out a framework for using learning data for planning how to gather data and to building scale and maturity in your data operations. Megan reassures readers that basic math skills with some computer assistance is what you’ll need to get going. So set aside any math anxiety! Through a “If I can see it, I can be it” approach to learning data and analytics, the book blends practical what-is and how-to content with real-world examples and longer case studies from practitioners. Chapters conclude with opportunities for you to put these techniques to work right away, whether you are in a data-rich environment already, or whether you are just getting started and working on hypotheticals.
Organizational behavior theorists as well as compensation theorists agree that an understanding of the subjective pay fairness perceptions of employees is essential, but the fragmentation of recent research on the subject has made the topic difficult to approach. In this work, Miriam Dornstein attempts to alleviate the problem by providing a systematic and extensive review of writings that are specifically relevant to pay fairness evaluations, rather than to subjective justice in general. Her integrative approach examines the implications and applications of the entire spectrum of empirical research, taking into consideration scholars not only of different disciplines but of varying geographic areas. The four-part structure of Dornstein's work leads the reader gradually to the subject. Part 1 begins the book with a schematic review of the sources of recent interest in pay fairness, while Part 2 provides an extensive review of relevant theories, their critiques, and major controversies. An outline of the important questions confronting empirical research and arising from the detailed theories is also provided, and leads into Part 3, an up-to-date survey of the empirical research that relates to these questions. The final section summarizes and evaluates the empirical findings in relation to the questions posed in Part 2, and concludes with a look at their implications for wage administration and policy. This work will be a useful resource for researchers and students in management, human resources, and organizational behavior, as well as a valuable addition to public and academic libraries.
This book comments on serious social, economic, political, historical, environmental and other issues which have tested our elected governments from both parties. It points out areas of Constitutional conflict, political inertia, selective law enforcement and others that pose a real peril to our republic. Whether in our foreign, economic, immigration, health care, agricultural or other policy choices, it finds a common thread which ties our elected representatives to the service of interests that are special rather than national. At the root of these failed policy and legislative efforts is an equally damaging failure of our electoral system whereby money is dominant and delivers a Congress that enjoys an incumbency reelection rate of over 90%. Not all of our problems are internal, however. The role assigned to America as sole superpower following the collapse of the USSR has been one which called for our assumption, but for which we were psychologically and historically less than suited. The point is not whether others could do better, but rather that it has had a negative impact upon our national character and actions. This book makes clear that unless we are willing to make a real effort to return to the principles and ideals of our founding and literally pull ourselves together, our enviable experiment in representative democracy will no longer be able to meet the needs of its citizens and will fail due to our lack of will, not its merit.
In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality and applicability to businesses of nearly every type and size. Based on the author's extensive personal and professional experience, the book offers a straightforward, no nonsense model that clearly explains how to organize the modern enterprise for the delivery of service excellence. Customer-oriented companies can operate more effectively, Raul Pupo argues, by focusing on the critical success factors of service: leadership that unequivocally believes they are in business to serve the customer; a business-planning process centered around the customer; an organizational ethic of service up and down the ranks; and an empowered, motivated, and competent frontline organization. Readers will discover what it takes to serve customers superbly, how excellent customer service profoundly improves profitability, and how to identify the biggest obstacles to good service. Most importantly, they will be rewarded with concrete instructions that will enable them to deliver topnotch customer service every step of the way.
'This is a truly refreshing, captivating and important book that shifted my perception on a topic I thought I knew! A must read.' Steven Bartlett, entrepreneur and host of 'The Diary of a CEO' 'It hooked me right in . . . A fantastic book.' Chis Evans 'Entertaining. Engaging. Educating.' Professor Damian Hughes, co-host of the 'High Performance' podcast ____________________________________________ Resilience is the buzzword of the moment. We're told that if we have it, our lives will be happy and successful ones. If we don't, we need to acquire it. But what if the version of resilience we've been peddled is a myth? Here, Sunday Times bestselling author Bruce Daisley demolishes a concept that has spawned a multi-million pound industry of books, workshops and courses, exposing the highly questionable science it rests on. In its place he outlines a very different approach to good mental health that embraces the latest science and research. Offering empirically tested advice, Fortitude sets out a practical path to greater self-confidence and courage for us all. _____________________________________________ 'Something I never knew I needed to read but I'm so glad I did, its opened up a whole angle of thinking.' Nadiya Hussain 'A fascinating and important pushback against the narrow, joy-eroding version of 'resilience' that would leave us to sink or swim alone, Fortitude is an indispensable guide to a more energising, human, and effective approach to working and thriving in a post-pandemic world.' Oliver Burkeman, author of 'Four Thousand Weeks'
Making strategy requires undertaking major—often irreversible—decisions aimed at long-term success in an uncertain future. All leaders must formulate a clear course of action, yet many lack confidence in their ability to think systematically about their strategy. They struggle to apply the abstract lessons offered by conventional approaches to strategic analysis to their unique contexts. Making Great Strategy resolves these challenges with a straightforward, readily applicable framework. Jesper B. Sørensen and Glenn R. Carroll show that one factor underlies all sustainably successful strategies: a logically coherent argument that connects resources, capabilities, and environmental conditions to desired outcomes. They introduce a system for formulating and managing strategy through a set of three core activities: visualization, formalization and logic, and constructive argumentation. These activities can be implemented in any organization and are illustrated through examples and case studies from well-known companies such as Apple, Walmart, and The Economist. This book shows that while great strategic thinking is hard, it is not a mystery. Widely applicable and relevant for managers and leaders at all levels, especially executive teams charged with setting the course of their organizations, it is essential reading for anyone faced with practical problems of strategic management.
This is the first ever book to analyse outsourcing – contracting out public services to private business interests. It is an unacknowledged revolution in the British economy, and it has happened quietly, but it is creating powerful new corporate interests, transforming the organisation of government at all levels, and is simultaneously enriching a new business elite and creating numerous fiascos in the delivery of public services. What links the brutal treatment of asylum-seeking detainees, the disciplining of welfare benefit claimants, the profits effortlessly earned by the privatised rail companies, and the fiasco of the management of security at the 2012 Olympics? In a word: outsourcing. This book, by the renowned research team at the Centre for Research on Socio-Cultural Change in Manchester, is the first to combine â€follow the money’ research with accessibility for the engaged citizen, and the first to balance critique with practical suggestions for policy reform. -- .
History and past politics have had a big impact on our lives today; most of us just do not realize it. We fail to understand the importance of past in our future. If people actually can earn more money, why is it that they cannot find the way to do so? Learn many historical facts and political views in this much anticipated book release. Learn how 'We the People' can re-gain control of our own destiny. We must always be wary of those who seek to plunder and change for their personal greed, the lives and fortunes of the free. *16 Bonus pages in Hardcover Book!
Do you know anything about the Vietnamese? How much do the Vietnamese young generations know about their ancestors? The answer is, "Not at all." Each people are bonded to and influenced deeply by their tradition and culture which others have to find out in order to understand them. Let's go through the book Escape to fairly evaluate their intellectual values. Chapter I displays to your eyes respectable, attractive and artistic tributes to Gods which the villagers from all walks of life participated in to accomplish. The well-organized honoring to a high-ranking official's spirit in his funeral speaks out loud their deep appreciations towards those who bequeathed precious things to them. You would recognize, when reading through the pages, the Vietnamese cherished education and created to their children a good habit of learning, a fair competition for their advancement, and trained them to fight to overcome obstacles and maintain the good of their culture. Chapter II reveals to you an official, a hero, who constantly fought to maintain the beauty of his tradition and culture, and strove to trim off the bad. As a revolutionist, he devoted his life to improve the people's life in building up bridges to better transportation between his village and the surrounding ones and throughout the whole county, improved defective parts of the Common Building Compound and other public facilities, raising beneficial constructing funds which were approved by everybody. Unfortunately, communists appeared and demolished everything which belonged to the respectable tradition and culture and slaughtered patriots. This was the reason why the Vietnamese people had to run away from the North for the South in 1954 and to the U.S.A. in 1975. Chapters III, IV, and V show how we survive and succeed in our new country.
Supply chains and the logistics activities that drive them are critical to business success. Logistics and Supply Chain Management has the most up-to-date practical tools to manage the people and processes that allow businesses to gain and maintain competitive advantage through their supply chains. You’ll discover how effective development and management of supply chain networks will help businesses cut costs and enhance customer value. The sixth edition of this bestselling book has been completely updated: as well as additional examples and case studies throughout, there are two new chapters covering: The Digital Supply Chain Sourcing and supply management Â
From technologist and strategist Brian Evergreen, a bold new agenda for the role of organizational leaders in creating a more human future with technology Social good initiatives are incompatible with the current network of systems that make up and support the private and public sectors. Millions of dollars have been invested in bringing leaders together from organizations around the world to design solutions for global challenges such as the climate crisis, child labor, racism, war, and many more. Despite executive buy-in, alignment of core capabilities and resources, passionate leadership, and well-designed strategies, these initiatives inevitably fail (with a few, notable exceptions). The dawn of the Internet ignited a global redesign and rebuild of the interlocking systems that make up and support the private and public sectors today. The era of Digital Transformation extended this further through the adoption of cloud technologies and distributed computing. With a recent wave of technological advancements, organizations have arrived at another global redesign and rebuilding of the network of systems that make up society: Autonomous Transformation, revealing an opportunity for leaders to create Profitable Good through systemic design in combination with emerging autonomous technologies and surprising and remarkable partnerships. Autonomous Transformation provides a blueprint for leaders and managers who have aspired or attempted to harness artificial intelligence and its adjacent technologies for the betterment of their organization and the world, weaving strategy, business, economics, systemic design, and philosophy into four actionable steps with accompanying frameworks: Clear the Digital Fog See the Systems Choose a Problem Future Design Inevitability
Staff are ever more demanding of their employers. They want to be consulted, appreciated and, more importantly, they want to enjoy their work. When staff are content they perform well; when they are motivated they perform even better. Managers are under increasing pressure to get results, and their competence is judged on the combined performance of their whole team. How to Motivate People shows you how to inspire individuals or teams to develop. It clarifies the underlying principles for motivating staff to get results and maximise performance and sets out clear guidelines on how to reduce negativity; boost positive feelings; foster enthusiasm and involvement and focus effort on key issues.
Turkey has a crucial change in terms of economic infrastructure after the decision of opening up the economy at 1980. Following import substituting industrialization strategy ended with an economic crisis at the end of 1970s. With the beginning of 1980s in January a very radical economic program has announced that brought economic liberalization. After economic liberalization each economic dynamic has changed as never going to be the same again especially after opening up the capital account completely at 1989. The aim of this book is to share the academic research outputs and the field experiences on Turkey’s economy for the related period with contributors from different backgrounds and different perspectives. The contributors to this book with their both academic and field experience provide a broad scanning understanding of the Turkey’s Economy after 1980’s and also expand the readers horizon on having a better understanding of expectations for the future. We appreciate them for becoming a team and we sincerely thank each of them for sharing their experience and expertise. Ebru Gül Yılmaz Editor    
This book considers the tensions and complementarities between two different attitudes towards social relationships - on the one hand, the attitude aspired to in the West, which emphasises individualism, institutional probity, and the rule of law, and which regards social relationships as ideals or absolutes; and, on the other hand, the attitude often found in Asia, where loyalties based on kinship, local networks, and places of origin are vitally important, and where social relationships, institutions and practices are often material for manipulation and the pursuit of ambition. The book explores the nature of these different attitudes, discussing the different attitudes as they are found in practice in the Philippines. It considers how they are bound up with material progress, and how they have a crucial impact, on business, politics and region-centre relations.
"Growing an Entrepreneurial Business: Concepts and Cases" is a
textbook designed for courses that focus on managing small to
medium sized enterprises. It focuses on the major management
challenges that successful start-ups encounter when leaders decide
to grow and scale their businesses.
Knowledge management (KM) is frequently presented as a recent development born entirely of the business world. However, the intellectual origins of knowledge management are both deeper and broader than have been posited in the literature to date. Influences of philosophy, economics, education, psychology, information and communication theory, and library and information studies have been almost completely overlooked. This book links current and historical works to the development of knowledge management across domains and disciplines to give students and scholars a deeper appreciation of the origins of KM and a better understanding of its intellectual origins, its concepts, and principles. Through his thorough and critical examination of historical and more recent classic works, Wallace demystifies this important, emerging area of study. An essential and fascinating read for LIS faculty, students, and practitioners; required reading for courses in Knowledge Management.
Internet Real Estate Agent. A Guide To Dominating Internet Real Estate Leads & Marketing. An agent and broker's guide to dominating Internet real estate leads, real estate Web sites, search engines, cost-per-click, organic rankings, marketing listings, blogs, seller/buyer leads, free listing directories, email marketing and much, much more. This is a must-have reference for real estate agents, mortgage agents, brokers and assistants. If you need a consistent online lead-generation machine, this book teaches you how to create one with targeted lead generation and marketing strategies that are free and/or very affordable. It also teaches how to leverage the Internet to market your listings to thousands of prospects, thus generating even more business. Get free access to the Blog to ask questions, get answers and share ideas all pertaining to your Internet Real Estate success. Sign up for the free newsletter as well. www.AgentWisdom.com
The COVID-19 crisis has taken precious lives and devastated the global economy. It has also revealed chinks in our supply chains. Not only did manufacturers find themselves scrambling unsuccessfully to find new suppliers when their Asian sources shut down, but the Western world experienced across- the-board shortages of essential consumer packaged goods for the first time in decades. The Blockchain has the potential to minimize these kinds of pandemic disruptions. In this book, the contributors show how the Blockchain can fix longstanding problems that make the business of getting goods to the customer so slow and expensive, especially in a crisis. Today's supply chains are complex, as they move things through trucks, planes, boats, and trains. Too many parties rely on a hodgepodge of documents and intermediaries to do business, which makes it slow and expensive to get goods to the customer. That's why, in a pandemic, an uninformed consumer might reasonably believe that toilet paper won't be available for many months. Enter blockchain—the Internet of Value. For the first time in human history, individuals and organizations can manage and trade their assets digitally peer to peer. In doing so, they will reinvent global commerce and how we exchange value. This will transform the best practices of operations, logistics, procurement and purchasing, transportation, customs and border control, trade finance and insurance, manufacturing, and inventory management. Supply Chain Revolution identifies what leaders should be doing now to prepare their organizations for the inevitable decentralized future. With contributions from some of the world's top experts, this book provides a view of the fast- approaching future of global supply chains, ripe for disruption at every level and in every role. Enterprise executives and entrepreneurs alike will find ideas and opportunities to learn, discuss with all their stakeholders, and decide how best to participate in the blockchain revolution.
This book contributes towards the integration of the R&D function with regard to societies, nations, industries and organizations, as well as to leaders within organizations. It covers the management aspects and approaches to R&D management and provides information on the major contexts of R&D such as in production, HR, marketing and finance – functions that are essential to attracting, developing and retaining scientific manpower. The book further elaborates on organizations’ human strategic prospectives. It also suggests various types of practices to help organizations achieve their objectives and analyzes how R&D can contribute to technology, innovation and science to improve organizations’ productivity. In closing, it discusses some of the challenges faced by developing countries and presents R&D management from a global perspective.
The book deals with the broad perspectives on the energy and environment topics and questions the traditional view on energy and environment policy and issues. Nowadays, energy and environmental issues can be accepted as the related subjects by the whole world. The link between energy and environment is backed to the time when only nature's primary resources were used. Primitive societies' energy demand was small compared to the forces of the environment. With the emergence of industrial nations, the importance of energy and environment relation appeared again.
This book explores the ways in which gender informs the definition and organization of management work, with specific attention to marketing. Drawing on original case studies, Chalmers examines how marketing personnel in particular firms appeal to valued and emotionally charged masculine meanings and identifications in their efforts to define the boundaries of their work activity and to establish marketing's managerial credentials against the claims of competing management occupations. By focusing on this interpenetration of masculinity projects and managerial politics, the study breaks new ground, illustrating that gender is a particularly flexible and potent resource for use in the competitive struggles shaping what management is, who manages, and how. Through the use of detailed case studies, the author takes a thorough look at the way marketing departments have emerged within companies and how marketing personnel have tried to carve out a niche for themselves by using gendered discursive techniques. The use of such strategies is aimed at securing a more crucial management role within a company, structuring boundaries and internal divisions of marketing work, shaping how various tasks are consolidated into marketing jobs, and creating distinct realms of masculine and feminine activity. As more and more women enter the field of marketing, they must navigate their way through this gendered terrain where marketers are expected to be assertive and forceful and women are expected to be feminene and supportive. Chalmers carefully traces these management politics and gendering processes in an effort to explain how gender informs the definition and organization of managing work.
A radical new concept and set of tools to more quickly and effectively grow high-quality talent. Filling a large gap in the practical literature, this book shows all HR and talent management practitioners how to radically accelerate their talent-building processes, using concepts and tools that are both grounded in research as well as pressure-tested in large corporations. Provides a step-by-step guide for creating OPTM processes, including the "one page" template form for each talent management process, such as performance management, 360-degree feedback talent review, succession planning, engagement, competency assessment and development, and coaching. Insights from companies such as Alcoa, Avon Products, Bank of America, Coca-Cola, GE, Home Depot, and others. Assessments to determine current state of each talent management practice in one's organization and the urgency for change.Audience: HR practitioners and other talent management professionals and consultants. Managers and executives interested in developing a talent pipeline in less time. Announced first printing: 10,000 Laydown goal: 2,500 |
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