The Robin Hood Foundation is a charitable organization focused on alleviating problems caused by poverty in New York City. Michael M. Weinstein is the Foundation's senior vice president, and Ralph M. Bradburd was a long-time consultant. Together, they worked to develop a metric-based approach called relentless monetization, which made sure the money they took in and granted out was used effectively and resulted in long-term change. In this book, Weinstein and Bradburd describe their method, explaining how to measure, track, and present a project so as to realize its full potential. They share examples from the Foundation's own experience with relentless monetization, opening the books on the obscure dynamics of a large grant-giving organization. The authors also show other nonprofit organizations how to implement their approach within their own fundraising and grant-giving strategies, and they discuss the best way to guarantee success in a variety of philanthropic endeavors.Drawing on their vast knowledge, the authors devote specific chapters to the difference between beneficial and detrimental philanthropic practices and their outcomes and provide targeted advice for funding smart nonprofit programs.

An indispensable resource for students of marketing, management, and international business In the newly revised ninth edition of Global Marketing Management, a decorated team of international marketing professionals delivers an authoritative discussion of the realities of global marketing in today's economy and an insightful exploration of the future of marketing to an international audience. You'll obtain an integrated understanding of marketing best practices on a global scale, complete with relevant historical background and descriptions of current marketing environments. The latest edition builds on four major structural changes to the global marketing environment: growing anti-globalization sentiment, the growth of information technology tools, the increasing demand for personalization, and the environmental impact of business activity. In-depth case studies offer lively discussions of real-world global marketing campaigns and are accessible online. Global Marketing Management also provides: Thoroughly updated examples and case studies with contemporary information An ongoing emphasis on the increased volatility and uncertainty of today's global markets Updated discussions of the balance to be struck between pursuing economies of scale and respecting unique cultural sensitivities New explorations of major global environmental and ethical issues New chapters on emerging markets, internet marketing, and corporate social responsibility

The health and economic devastation caused by COVID-19 has revealed that most countries’ national health systems are inadequate to cope with pandemics. These are global challenges that call for global responses. At the heart of this book is a bold new proposal to create a global pandemic playbook that can be quickly deployed when the next pandemic strikes. Countries and their experts must collaborate to create early warning systems, preparedness, prevention, responses and containment. But who should pay the cost? Anne Kabagambe, a former Executive Board director for the World Bank Group, explores the options, and argues that to fail to learn from COVID-19 and neglect to create a global playbook now would cost far more when the next pandemic strikes.

Teaches senior business managers how to function and thrive at the executive leadership level through a thorough and constructive understanding of how positive corporate politics should be managed.

A New Statesman ‘most anticipated title of the year’ ‘Compelling.’ David Lammy MP ‘Refreshing,’ Pragya Agarwal A powerful intervention roundly debunking the myth of progress in racial equality — particularly in the workplace — and offering a blueprint for the future. Have you ever wondered why, as Britain becomes more diverse, so many of our leaders come from the same narrow pool? Can it be acceptable in 2023 that there are no ethnic minority chief constables, only one CEO in the top 50 NHS Trusts and no permanent secretaries in the civil service? Nazir Afzal knows what it’s like to break the glass ceiling, challenge prejudice and shake up predominantly white institutions. Born in Birmingham to first generation Pakistani immigrants, he was the first Muslim to be appointed as a Chief Crown Prosecutor and the most senior Muslim lawyer in the Crown Prosecution Service. His insights into the UK’s relationship with race and power have driven him to demand answers to an age old question around Britain’s diversity failings: why does ethnic minority talent continue to be side-lined? Deploying bristling polemic and presenting an ambitious blueprint to unlock Britain’s hidden potential, this book hears from high-profile ethnic minority leaders to discover the hurdles they had to overcome and what changes are needed to make a difference. Containing interviews with leaders across all sectors, Nazir provides the most detailed examination to date of the prejudice holding our leading institutions and industries back. In doing so it forcefully confronts stale leadership orthodoxies and argues that power in Britain does not have to look exactly the same as it always has done. It’s time to welcome the new wave of diverse leadership talent that Britain is crying out for

THE POWER TO INNOVATE fills a void that exists among the available books on innovation. This book bypasses current fads and focuses on the application and measurement of innovation for organizational and personal change. Until now, no one has written a book that explains in plain English exactly why innovation occurs and how it can be delivered. Only through the combined experience and passion of a global business executive, who has successfully delivered true innovation, and the skill of an organization development professional, could this be accomplished - and the "pillars of innovation" identified. Breakthrough innovation is not random. It is predictable. The key is to focus on what causes innovation to happen and then to create a process and a culture that allows it to happen. The minds of individuals and organizations have to be rewired for innovation to occur. The result is a unique book that puts the power to innovate in your hands. The Power to Innovate is imminently practical and easy to read. Graphic "mental models" and 90-day prescription self-help guides show you the way to drive innovation in an organization - and your life. Enjoy this book, use it, and take action

A FINANCIAL TIMES BEST BOOK OF THE YEAR 2022: BUSINESS A DAILY UK NEWS BEST BOOK OF 2022: BUSINESS Everybody has regrets. They're a fundamental part of our lives. In The Power of Regret, Pink explains how we can enlist our regrets to make smarter decisions, perform better and deepen our sense of meaning and purpose. Drawing on the largest sampling of attitudes about regret ever conducted from his own World Regret Survey, Pink identifies the four core regrets that most people have. With his signature blend of big ideas and practical takeaways, captivating stories and crisp humour, he argues that by understanding what people regret the most, we can understand what they value the most. We can transform our regrets into a positive force for working smarter and living better.

Offers step-by-step expert advice that empowers women to understand and overcome the conflicts they face at work with coworkers and managers. Are you being harassed? Micromanaged? Or just plain annoyed by your gum-chewing, music-playing, lunch-stealing coworker? Are you ready to blow this popsicle stand and move on to a new job? Then let this book guide you through this process. Beginning with 15 common workplace personalities that you have likely encountered, this book helps you to diagnose your situation, and provides empowering strategies for dealing with this situation and preventing future disputes. Based on the latest research in the dispute resolution field, and decades of workplace mediation experience, these stories are based on real-life examples (though names have been changed to protect those who should be ashamed of themselves). Women are finally being given the training and opportunities to succeed in the workplace, but societal norms are still in the stone-age. This book offers concrete suggestions for women to determine their boundaries and strategies for reinforcing those boundaries. Women shouldn’t have to choose between being a baby or a bully. Women have amazing empathic and social skills—so why not build on those skills, armed with years of research and ideas, to create the career you have worked for? Perhaps it’s not just one mansplainer, or one frustrating coworker, but a whole department? Managerial style? Systemic issues? A toxic workplace that is in need of some major rebranding? This book is aimed at the frustrated employee, manager, conflict resolution practitioner, and HR office. There are simple skills to empower any employee. For the management team, learn how to design an effective training, identify red flags, triage employee concerns, and build a healthy workplace. As impossible as that may sound right now, it actually is achievable with some practical suggestions and a bit of work. So buckle up, grab some popcorn, and prepare for some great stories that will help you to take control of your worklife. This is a light-hearted guide for the heavy-hearted employee. This is the only book to take decades of conflict research and workplace examples and brings them to the hands of those who need this information: the workers going through difficult conflicts. The purpose of this book is to empower women in a frustrating office to not just understand the conflict but give them the tools to grow through it. This book takes the numerous academic studies about resolving workplace conflict, as well as experience from the mediation table, and provides a step-by-step guide for employees to resolve their own conflict. It is designed to be relatable, drawing upon numerous personalities, real examples, in a variety of settings, so that the reader can find comfort in knowing that others have worked through similar situations. The book is also humorous, to help ease the anxiety of a tense worker. The goal is to give the average employee the skills to understand and grow through their current workplace conflict. 15 frustrating workplace personalities and situations are described, and then examined from the female viewpoint or response.

When John Schilling, an unassuming midlevel accountant, joined Columbia Healthcare Corporation --the nation's fastest growing and revolutionary network of public hospitals -- it seemed like the start of an exciting new career with great advancement and earnings potential. He never expected to become a catalyst for the series of "whistleblower" lawsuits that ripped through the healthcare industry in the late 1990sIn Undercover, John Schilling tells the story of his harrowing journey from ordinary citizen and loyal employee to covert FBI informant and top witness for the Justice Department in the largest criminal healthcare fraud case in U.S. history. It began when he stumbled upon evidence-- a $3.5 million accounting "error"--of his company's routine practice of defrauding Medicare. When pressured to comply with stealing from taxpayers, Schilling knew he had to speak up for what he believed was right, regardless of the cost to his job, his reputation, and his family. His courageous choice would consume the next seven years of his life, leading to more drama, angst, turmoil, and money than he could have imagined. Ultimately, Schilling's moral conviction and a little known law, the False Claims Act, paid off by forcing the formidable healthcare conglomerate of Columbia/HCA to pay back $1.7 billion to the federal government.Revealing the personal side of a thankless role, Undercover is a gripping and inspiring account of a long, hard, life-- changing quest for justice. ADVANCE PRAISE FOR UNDERCOVER"Undercover crackles with authenticity as it recounts in a lively, readable style how a man on the inside risked everything and blew the whistle on a giant healthcare company that was systematically looting the Medicare program out of billions. A good read for anyone, but a must-read for someone who may contemplate taking the same path as John Schilling" -- John R. Phillips, "The nation's premier whistleblowing attorney" according to the The Wall Street Journal and the National Law Journal"John Schilling's book is a must-read for whistleblowers. He shows you how hard it can be, yet also shows you how to prevail. Best of all, John shows you how to be a good citizen" -- Jim Moorman, past President, Taxpayers Against Fraud

Master the key marketing challenges and see how you can develop meaningful connections with your customers. Principles of Marketing, global edition, 19th edition by Kotler and Armstrong shows you how to create vibrant, interactive communities of consumers in today's fast-changing, increasingly digital and social marketplace. Ideal for students who study marketing courses, this textbook offers a comprehensive overview of the fundamental principles of marketing within an innovative customer-value framework, providing you with the knowledge and resources to create vibrant, interactive communities of consumers who make products and brands an integral part of their daily lives. This latest edition has been revised and enhanced to reflect the major trends impacting contemporary marketing, packed with stories illustrating how companies are using new digital technologies to maximise customer engagement and shape brand conversations, experiences and communities. Key features include: Both traditional and fast-changing trending topics that give you a well-rounded knowledge of marketing concepts, technologies and practices. End-of-Chapter Reviews, Discussion Questions, and Critical-Thinking Exercises that allow you to practice what you have learned. A sample marketing plan showing you how to apply important marketing planning concepts. End-of-chapter Company Cases that facilitate discussion of current issues and application of marketing concepts to company situations. Also available with MyLab®Marketing MyLab is the teaching and learning platform that empowers you to reach every student. By combining trusted author content with digital tools and a flexible platform, MyLabMarketing personalises the learning experience and improves results for each student. If you would like to purchase both the physical text and MyLab®Marketing, search for: 9781292449272 Principles of Marketing, Global Edition, 19th edition plus MyLab®Marketing with Pearson eText. Package consists of: 9781292449364 Principles of Marketing, Global Edition, 19th edition 9781292449371 Principles of Marketing, Global Edition, 19th edition MyLab®Marketing 9781292449388 Principles of Marketing, Global Edition, 19th edition MyLab®Marketing with Pearson eText MyLab®Marketing is not included. Students, if MyLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. MyLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content, which is especially relevant to students outside the United States.

This book offers the first full-length biography of the man often described as one of the most influential and innovative people in the gaming industry over the past 50 years. King of the Slots: William "Si" Redd relates the fascinating, only-in-America success story of one man's improbable rise from the depths of poverty to the heights of international commerce and dazzling wealth. William Silas "Si" Redd is recognized as one of the most important and influential persons in the gaming industry over the past half century. The company he founded, International Game Technology (IGT), is the world leader in the manufacture of gaming equipment and gaming software features. His video poker is the most popular slot machine since the original debuted in 1899. King of the Slots covers the life (1911-2003) and rags-to-riches story of the man who changed the face of the casino gaming industry. Both a business book and a biography, it introduces readers to the nation's leading gaming centers, Apollo-era technology and how it changed gambling, and the race to perfect the first video poker game. It also gives them a chance to meet the characters with whom Redd rubbed shoulders, including Howard Hughes, Mafia capo Raymond Patriarca, Arizona cowboy and pig farmer Jimmie Hughes, gaming legend Bill Harrah, and casino visionary Jay Sarno.

Local government has rapidly become both more important and more complex and the quality of municipal management is becoming more significant every day as local governments deal with a vast array of organizational and community challenges. The Role of Canadian City Managers brings together experienced city managers and municipal chief administrative officers (CAOs) across Canada to analyse the daily issues that they face. Each chapter deals with a particular issue or challenge, such as council/staff relations, collaborative initiatives, and crisis readiness. The book contributes to the literature on local government and public administration by providing insights from the "real time" lived experiences of city managers, spoken in their own words. The book also speculates about the contemporary leadership role of the city manager and the future of the city management profession. The Role of Canadian City Managers is a useful resource for scholars and students of local government and public administration, as well as public servants who work with or aspire to leadership roles within local government.

A toolkit for managers wanting to create inclusive cultures by addressing toxic behaviors that stagnate innovation, fracture work communities, and drive out top employees and as a lifeline for employees suffering through workplace abuse. Workplace Bullying: A Guide to Understanding and Overcoming is a lifeline for people who have been targets of workplace abuse and are desperately trying to make sense of the trauma. It is a resource for partners trying to help their loved ones heal. And, it is a toolkit for managers and industry leaders inspiring to create inclusive cultures by proactively addressing toxic behaviors that stagnate innovation, fracture work communities, and drive out top employees. To simplify a complex topic and make the book readable and engaging for a wide audience, the author uses eight elements of story to structure the reader’s travel through the treacherous trials of workplace abuse: The Journey, The Characters (The Archetypes), The Plotlines, The Conflict, The Setting, The Fall, The Rise, and The Final Act.

In this unconventional management book, author Susan Carol Curzon presents a different take on traditional library management tools. Through personal narrative and anecdotes from other working professionals, Curzon presents the many everyday challenges one meets as a library manage.

Social capital is a relatively new concept in the social sciences. In the last twenty or so years it has come to indicate that networks of social relationships represent a 'resource' for both the individual and society, since they provide support for the individual and facilitate collective action. Although this is not an entirely new idea, the more systematic way in which social capital captures such an intuition has created a new theoretical paradigm and helped to develop a series of innovative research programs in politics, economics, and the study of human well-being. The concept has gained currency beyond academia, extending its influence to political and policy-making circles at local, national, and international levels. It has also affected the way in which social surveys are conceived and public policies assessed. As the idea of social capital has spread, the literature about it has increased exponentially. After twenty years of rapid expansion it is time for a more considered and critical assessment of how the original concept has been adapted and refined, and how successful its application has been. The Handbook of Social Capital intends to do precisely that. It offers a state-of-the-art view of discussions about the concept of social capital and the way in which it has been applied in empirical research.
The organization of the Handbook reflects this intention by focusing on conceptual development and analysis in the first part; by identifying two main areas of research in which social capital has favored the development of new and influential research programs--political participation in democratic societies, and economic development; and by exploring the more normativeand policy oriented consequences of social capital. All chapters comprising the volume were specifically written for the Handbook by some of the main experts in the fields. The book provides an authoritative and innovative introduction to the study of social capital.

An introductory textbook on industrial marketing and supply chain management that discusses industrial products and pricing, as well as key topics such as co-creation of value, big data, innovation, green practices and CSR. The textbook includes: The marketing philosophy on industrial markets The characteristics of industrial markets The marketing mix and the product life cycle The issues surrounding distribution and operations including value creation, business relationships and networks Case studies and mini case studies (vignettes) This textbook is suitable for students studying industrial marketing and other related courses at undergraduate and graduate levels. Thomas Fotiadis is an Associate Professor of Marketing and Head of the Marketing Laboratory in the Department of Production and Management Engineering, School of Engineering at Democritus University of Thrace, Greece. Adam Lindgreen is Professor and Head of Department of Marketing at Copenhagen Business School, Denmark and Extraordinary Professor at University of Pretoria’s Gordon Institute of Business Science, South Africa. George J. Siomkos is Professor of Marketing at the Athens University of Economics & Business (AUEB), Director of the MSc Program in Services Management and previously Dean of the School of Business, AUEB, Greece. Christina Öberg is Professor at CTF Service Research Center, Karlstad University and associated with the Ratio Institute, Sweden.  Dimitris Folinas is Professor in the Department of Supply Chain Management at International Hellenic University, Greece.      

While first person interpretation and historic crafts have long been part of the museum world, current movements in the maker movement in libraries and schools have occurred mostly outside of the museum world. Instead, Makerspace in Museums: Hands-On History in Museums and Historic Sites shows the importance of the Maker Movement for museums and historic sites, and presents a roadmap to building, planning, researching, and using a makerspace alongside more traditional museum programming. It calls for a revitalization of living history, which can be done through makerspaces and the maker movement. Highlights include: oWhy museums and makerspaces are a natural fit together oWays to organize and create a makerspace in a museum of any budget oCreating a makerspace and culture of making that is inclusive and for the entirety of the community oStrategies for researching historic making techniques and adapting them to the modern world oCreating meaningful makerspace-centered programming The processes and methods explored in this book will help produce a sustainable makerspace that will help the museum or historic site that adopts it reach new audiences, creating growth and new museums stakeholders. Likewise, through calling for a recalibration of living history through the language of the makerspace, this project calls for new approaches to living history. Thus, it is a call for a disruption to the status quo and a push towards sustainable and meaningful living history.

In a unique exploration of how corporations appropriate the rights and identities of people, Richard Hardack unearths the unexpected consequences of corporate America’s quest to dominate every aspect of our culture. Not only do corporations govern our economy, but corporate personas define our identities and shape our relationships with people and the world around us. In a timely and wide-ranging study, Hardack recontextualizes the inordinate influence of corporations and corporate advertising as a legal, political, psychological, and sociological phenomenon. He connects a surprising array of topics, including advertising, pop culture, representations of nature, science fiction, legal history, the history of colonization and slavery, and the longing to transcend individuality, to show how the principles of corporate personhood—the idea that corporation are people—allow corporations to impersonate and displace actual people. Throughout, Hardack also provides a novel reassessment of the pernicious role and effect of advertising in our daily lives. The book makes accessible a complex topic and integrates many pressing issues in the U.S., including the privatization of the public sphere; the escalating polarization of wealth and rights; unchecked corporate power, influence and monopoly; and the descent of political debate and policy into the language of advertising, branding, and entertainment. Hardack treats the assumptions that foster corporate personhood as both cause and effect, driver and symptom, of a series of transformations in U.S. society. Awakened to this foundational way corporations infiltrate most human activities and interactions, readers can better understand and safeguard themselves against systemic changes to the American economy, culture, and politics.

Empowering Students for the Future: Using the Right Questions to Teach the Value of Passion, Success, and Failure arms educators with the tools to teach what we all wish we had learned in school. You will uncover how to help your students think deeper, redefine failure, and authentically create their definition of success. Author Eric Yuhasz offers a variety of practical ideas throughout, including rapid-fire questions and a bowl meeting structure to help students find their passions; activities to help students address negativity from social media plus negative, self-inflicted mantras they may unconsciously be following; a chart that enables students to see their progress toward achieving their definition of success; tips for discussing value, sacrifice, self-discipline, motivation, and the tyranny of low expectations; plus ideas for helping students embrace failure as a steppingstone toward learning and triumph. With clear strategies in each chapter, this unique book will show you how your learners can truly map out a happier, healthier, more successful future.

This book is for innovators, design strategists and entrepreneurs and everyone who feels the pain of the struggle at some point while managing the distractions and noise that can block us from reaching our full creative potential. Creative Struggle is Real is an interactive journey with creative guidance and making tools to bring you closer to your unique creative capacities so you will never shy away from your creative genius again. While the creative struggle may be inevitable, it doesn't have to feel impossible. The book is organised into three parts: Defining Your Creative Context, Designing Your Creative Practice, and Maintaining Your Creative Momentum. You will discover your imaginator type, become a superhero(ine) and define what creativity means to you. The book walks you through practical and inspiring methods to make space and time for making so you will never again have an excuse to procrastinate. In addition, every creative will design a unique creative practice that exercises creative muscle so you can keep your momentum going for the long term. * A practical, interactive guide to help you define creativity, put you in action and design a creative practice that supports your creativity for the long term. * For creative professionals and "non-creatives" working with creative teams who want to make a positive impact and gain the connections and recognition they seek from team members and co-creators. * Learn how to reach your full creative potential