This open access book focuses on Switzerland-based medium-sized companies with a longstanding export tradition and a proven dominance in global niche markets. Based upon in-depth documentation and analysis of 36 Swiss companies over their entire history, an expert team of authors presents several parallels in the pathways and success factors which allowed these firms to become dominant and operate from a high-cost location such as Switzerland.  The book enhances these insights by providing detailed company profiles documenting the company history, development, and how their relevant global niche positions were reached. Readers will benefit from these profiles as they compile a diverse selection of industries, mainly active within the B2B sector, with mostly mature companies (60 years to older than 100 years since founding) and different types of ownership structures including family firms.   ‘Masterpieces of Swiss Entrepreneurship’ brings unique learning opportunities to owners and leaders of SMEs in Switzerland and elsewhere. Findings are based on detailed bottom-up research of 36 companies -- without any preconceived notions. The book is both conceptual and practical. It fosters understanding for different choices in development pathways and management practices. Matti Alahuhta, Chairman DevCo Partners, ex-CEO Kone, Board member of several global listed companies, Helsinki, Finland Start-up entrepreneurs need proven models from industry which demonstrate the various paths to success. “Masterpieces of Swiss Entrepreneurship� provides deep insights highlighting these models and the important trade-offs entrepreneurial teams must consider when choosing the path of high growth or of maximum control, as they are often mutually exclusive. Gina Domanig, Managing Partner, Emerald Technology Ventures, Zurich

Improve the Impact of Your Facilitation Facilitation is about mastering how to deliver an engaging learning experience, all in the effort of improving workplace performance. It's also about developing your unique approach and building confidence in it so you can achieve your facilitation goals. In Facilitation in Action, four master ATD facilitators open your eyes to the range of facilitation methods and techniques and help you find your authentic training style. Authors Carrie Addington, Jared Douglas, Nikki O'Keeffe, and Darryl Wyles provide tips, lessons, and stories rooted in hands-on application, from experiences leading ATD's education programs and delivering training in industries from government and healthcare to marketing and beauty. Learn how to develop a facilitation mindset that identifies what learners need to be successful before, during, and after training. Explore how to adapt your facilitation across various modalities and how to be prepared when you must pivot in the moment. And, dive into the importance of empathy, inclusion, feedback, and performance to facilitation. This guide takes both new and established facilitators on a journey of honing training delivery skills, and demonstrating agility for the benefit of the learners, the organization, and themselves. The chapters are structured around actual questions the authors have received over the years from learners in ATD Education's train-the-trainer sessions. Each chapter concludes with invitations and moments of reflection for the reader as they consider their own development as a facilitator.

How should you grow your organization? It's one of the most challenging questions an executive team faces--and the wrong answer can break your firm. The problem is most firms' growth strategies emphasize just one type of growth--some focus on organic growth, others on M&A. When these strategies falter, the common response is simply to try harder--but firms falling into this "implementation trap" usually end up losing out to a competitor whose approach is more inclusive. So where do you start? By asking the right questions, argue INSEAD's Laurence Capron and coauthor Will Mitchell, of the Rotman School of Management at the University of Toronto and Duke University's Fuqua School of Business. Drawing on decades of research and teaching, Capron and Mitchell find that a firm's aptitude for determining the best resource pathways for growth has a defining impact on its success. They've come up with a helpful framework, reflecting practices of a variety of successful global organizations, to determine which path is best for yours. The resource pathways framework is built around three strategic questions: * BUILD: Are your existing internal resources relevant for developing the new resources that you have targeted for growth? * BORROW: Could you obtain the targeted resources via an effective relationship with a resource partner? * BUY: Do you need broad and deep relationships with your resource provider? Written for large multinationals and emerging firms alike, Build, Borrow, or Buy will help solve a perennial question and will guide you through change while priming your organization for optimal growth.

The Recruiter's Handbook provides comprehensive, step-by-step guidelines through the complete recruiting process. Written by HR Bartender's Sharlyn Lauby, SHRM-SCP, with insights, tips, and tools from dozens of HR, recruiting, and business experts, the Handbook delivers a proven roadmap to not only help shorten learning curves and avoid legal pitfalls, but build trust in new hire relationships. Along the way it shows how to drive cultural change by offering guidelines for veteran, disabled, or ex-offender recruiting efforts, how to build strong apprenticeship, mentoring, or internship programs, how to effectively conduct assessments, reference checks, and background checks, and much more.

Aimed at front-line and senior managers faced with ongoing reorganization and an increasingly reluctant workforce, this book examines what it takes to facilitate problem solving, decision-making, and workforce retention and commitment. Gottlieb explains that managers can most effectively facilitate by adopting a hands-on strategy for processes rather than tasks. This book describes the skills and tools needed for leading and managing groups with consistency, commitment, and courage.

Six core skills essential to facilitating group processes are presented: DEGREESL DEGREESDBL Initiating DEGREESL DEGREESDBL Questioning DEGREESL DEGREESDBL Active Listening DEGREESL DEGREESDBL Responding DEGREESL DEGREESDBL Resolving DEGREESL DEGREESDBL Closing/Committing DEGREESL Gottlieb discusses the most helpful tools a manager can use for facilitation, including planning, organizing, and directing group processes. Ethical guidelines are provided in conjunction with a discussion of the manager's role

Lean Sigma initiatives often plateau and fail because the philosophy on which they should be built to ensure sustainability is missing. Business conducted in China is different than in the West. "Change management" is nonexistent as relationships are key when suppliers work with clients and when management/employees interact. This book presents the FUSE (Formulate, Understand, Synthesize, Execute) approach which maximizes performance improvement. It embodies three core Chinese values that achieve these objectives: trust (shin), relationships (guanxi) and reflective thinking (zhi).

Don’t just produce results, unleash potential. Radical disruption in the legal sector has meant increased pressure on lawyers to be strategic business enablers and innovators. Today, leaders of law firms and legal functions must steer change more effectively to create client-centric solutions for the businesses they serve. But this requires a new set of leadership skills focused on delivering success through vision and values, purpose over profits and positive impact on people. The Conscious Lawyer is a simple, powerful roadmap for professionals seeking a more meaningful way of leading high-performing teams through change. Discover a fresh perspective on how you can reshape your leadership to advance the future of law. As an international lawyer, general counsel and law firm COO, Kiran Chawla Scarr has spent a global career leading transformational change in the legal sector. Widely recognized and awarded for transformative leadership, process innovation and contribution to the legal community, she is a prominent voice on the future of law.

Teaches senior business managers how to function and thrive at the executive leadership level through a thorough and constructive understanding of how positive corporate politics should be managed.

‘This book is a secret weapon, providing clarity and confidence in scaling to seven figures’ Sebastian Bates, The Warrior Academy The average B2B business takes 5 years to double its revenue; remarkable businesses double revenue every 12 months. In Remarkable Business Growth, Richard Mawer reveals how you can make YOUR B2B business remarkable and unlock predictable 7-figure business growth. You know you need proven strategy, processes and systems to be successful. What you’re missing is the secret of making your business remarkable at every touchpoint, a business that your customers not only use, but love and remark upon. From working with hundreds of business owners and building eight businesses of his own, Richard has developed the STEPS Growth method, to give business owners a step-by-step blueprint of processes and principles to put in place the five strategies, processes and systems that a modern business needs to grow predictably towards seven figures and beyond. www.goberemarkable.com

Groundbreaking communication techniques to help professionals increase their impact and influence  "Richard is the rockstar of communication! Not only is he a master at teaching these skills, I have seen his strategies turn ordinary people into superstars. It's remarkable!"—Di MacDonald, Former Head of Learning at Expedia, Apple and L'Oréal Richard Newman's research into non-verbal communication and influence revealed something groundbreaking: small changes in how you communicate can create a massive difference in the way you are perceived by those around you. You can say the same things in the same outfit one day, and on the next day—by adopting these changes—increase the number of people you're able to convince by a whopping 42%. In Lift Your Impact, he reveals how adopting these techniques can help you foster meaningful connections to create lasting success.  You'll learn to approach every interaction with the intention of lifting others to an elevated state where they can connect with a greater version of themselves—the key to human communication. You'll discover the techniques and methods that will help you transform your body language; adapt your style to the needs of different people, companies, and cultures; discover how to captivate your audience's emotions; and more, including: • LIFT YOURSELF: How to be more dynamic through stillness; ensure your hands help (and don't hinder) you; speak so that people naturally want to listen, and more • LIFT YOUR MESSAGE: Why you must put emotion first, logic second, and actions last; how to make complex information compelling, and more • LIFT YOUR MIND: How to have a peak performance mindset under pressure, handle objections and questions with ease, gain thinking time exactly when you need it, and more Packed with insights gleaned from research, helpful worksheets, and actionable information, Lift Your Impact will help you make the small changes you need to improve your relationships, feel more fulfilled, and gain the business results you deserve.

Influencers and content creators have profoundly impacted business and culture. This textbook combines cutting-edge conceptual and critical thinking on the subject with practical advice to go above and beyond what existing social media marketing textbooks offer. Using examples from around the world, it examines the influencer phenomenon from a variety of perspectives and also explains why influencers are becoming indispensable to governments, platforms, and brands. Key topics explored are: the influencer phenomenon as a form of persuasion as a structural change in media as a culture shift as a challenge to equality regulations impacting the phenomenon ethical implications With useful features, readers will gain a 360-degree view of one of the world′s most important new media phenomena.

The newest entry in the multi-million-copy-selling 'No F*cks Given Guides' series from New York Times best-selling author Sarah Knight, showing how taking a little more responsibility can bring a lot more satisfaction to life.

Best-selling author Sarah Knight returns with her latest collection of hard-hitting advice for the modern adult who doesn't quite know how they got here. Whether you're searching for your ideal adult form, or just beginning to bridge the gulf between being fully dependent and gloriously independent, Sarah Knight has the hard-earned wisdom to get you from total helplessness to reliable resourcefulness.

Packed with key life hacks such as Communication, Personal Responsibility, and Life Experience, Grow the F*ck Up puts all the advice your parents tried to give you in one handy package that will help you get your life firing on all cylinders. Blissfully free of judgment and packed with the tools to identify mindset minefields and correct puerile proclivities that prevent one from becoming a truly mature, responsible, independent individual, this toolkit provides everything you need to succeed at being a fully-fledged, capital-a Adult.

THE POWER TO INNOVATE fills a void that exists among the available books on innovation. This book bypasses current fads and focuses on the application and measurement of innovation for organizational and personal change. Until now, no one has written a book that explains in plain English exactly why innovation occurs and how it can be delivered. Only through the combined experience and passion of a global business executive, who has successfully delivered true innovation, and the skill of an organization development professional, could this be accomplished - and the "pillars of innovation" identified. Breakthrough innovation is not random. It is predictable. The key is to focus on what causes innovation to happen and then to create a process and a culture that allows it to happen. The minds of individuals and organizations have to be rewired for innovation to occur. The result is a unique book that puts the power to innovate in your hands. The Power to Innovate is imminently practical and easy to read. Graphic "mental models" and 90-day prescription self-help guides show you the way to drive innovation in an organization - and your life. Enjoy this book, use it, and take action

This is a handbook for visionaries. Making outlandish predictions about the future is easy. Predicting the future normal is far harder. For the past decade, Rohit Bhargava and Henry Coutinho-Mason have been on the front lines of exploring the global forces shaping our future normal through their work independently leading two of the most successful trend consultancies in the world: TrendWatching and the Non-Obvious Company. From donning full body haptic suits to sampling cultivated meat, their work has taken them into cutting-edge labs, private testing facilities, and invite-only showcases across the world. Now for the first time, they are teaming up to share a uniquely eye-opening vision of the future unlike any other. Across thirty fast-moving chapters, The Future Normal spotlights dozens of ideas and instigators who are changing the world. From biophilic skyscrapers to generative AI, these stories offer an optimistic yet deeply human view of the next decade. Along the way, we also tackle some of the biggest ethical and societal questions raised by all this progress. In this book, you’ll read about the ideas and instigators that are bringing about new ways to satisfy our fundamental needs and wants, changing not just their industries but also transforming our wider culture and society. These are the stories of the future normal, and they are coming sooner than you think. For anyone looking to get ready, this book will empower you to seize the opportunities that lie ahead in this crucial decade. 

When John Schilling, an unassuming midlevel accountant, joined Columbia Healthcare Corporation --the nation's fastest growing and revolutionary network of public hospitals -- it seemed like the start of an exciting new career with great advancement and earnings potential. He never expected to become a catalyst for the series of "whistleblower" lawsuits that ripped through the healthcare industry in the late 1990sIn Undercover, John Schilling tells the story of his harrowing journey from ordinary citizen and loyal employee to covert FBI informant and top witness for the Justice Department in the largest criminal healthcare fraud case in U.S. history. It began when he stumbled upon evidence-- a $3.5 million accounting "error"--of his company's routine practice of defrauding Medicare. When pressured to comply with stealing from taxpayers, Schilling knew he had to speak up for what he believed was right, regardless of the cost to his job, his reputation, and his family. His courageous choice would consume the next seven years of his life, leading to more drama, angst, turmoil, and money than he could have imagined. Ultimately, Schilling's moral conviction and a little known law, the False Claims Act, paid off by forcing the formidable healthcare conglomerate of Columbia/HCA to pay back $1.7 billion to the federal government.Revealing the personal side of a thankless role, Undercover is a gripping and inspiring account of a long, hard, life-- changing quest for justice. ADVANCE PRAISE FOR UNDERCOVER"Undercover crackles with authenticity as it recounts in a lively, readable style how a man on the inside risked everything and blew the whistle on a giant healthcare company that was systematically looting the Medicare program out of billions. A good read for anyone, but a must-read for someone who may contemplate taking the same path as John Schilling" -- John R. Phillips, "The nation's premier whistleblowing attorney" according to the The Wall Street Journal and the National Law Journal"John Schilling's book is a must-read for whistleblowers. He shows you how hard it can be, yet also shows you how to prevail. Best of all, John shows you how to be a good citizen" -- Jim Moorman, past President, Taxpayers Against Fraud

The current industrial food system comes at a tremendous economic cost. Dealing with malnutrition, diseases, and environmental degradation costs trillions of dollars, but because that price tag does not show up at the grocery store, it is too often ignored by economists and policymakers. The Economics of Sustainable Food details the true cost of food and illustrates how to transform our broken system, alleviating its severe financial and human burden. The key is smart macroeconomic policy that moves us toward regenerative agriculture and sustainable, healthy diets. The book’s multidisciplinary team of authors lay out detailed fiscal and trade policies, as well as structural reforms, to achieve those goals. Chapters discuss strategies ranging from taxes and spending to education, labour market, health care, and pension reforms, alongside regulation in cases where market incentives are unlikely to work or to work fast enough. The authors carefully consider the different needs of more and less advanced economies, balancing economic development and sustainability goals. Case studies showcase successful strategies from around the world, such as distributing climate resilient grains through subsidised food programmes, taxing foods with a high carbon footprint, and providing schools with matching funds to purchase local produce. In the years ahead, few issues will be more important for individual prosperity and the global economy than the way we produce our food and what food we eat. This roadmap for reform is an invaluable resource to help global policymakers improve countless lives.

This book offers the first full-length biography of the man often described as one of the most influential and innovative people in the gaming industry over the past 50 years. King of the Slots: William "Si" Redd relates the fascinating, only-in-America success story of one man's improbable rise from the depths of poverty to the heights of international commerce and dazzling wealth. William Silas "Si" Redd is recognized as one of the most important and influential persons in the gaming industry over the past half century. The company he founded, International Game Technology (IGT), is the world leader in the manufacture of gaming equipment and gaming software features. His video poker is the most popular slot machine since the original debuted in 1899. King of the Slots covers the life (1911-2003) and rags-to-riches story of the man who changed the face of the casino gaming industry. Both a business book and a biography, it introduces readers to the nation's leading gaming centers, Apollo-era technology and how it changed gambling, and the race to perfect the first video poker game. It also gives them a chance to meet the characters with whom Redd rubbed shoulders, including Howard Hughes, Mafia capo Raymond Patriarca, Arizona cowboy and pig farmer Jimmie Hughes, gaming legend Bill Harrah, and casino visionary Jay Sarno.

For professionals who feel lost in a forest of marketing and for students who need ways to organize and access what they are learning quickly, this is the guide and sourcebook for you. Rogers lists and defines 1,012 marketing strategies and tactics succinctly by category, and provides a way to retrieve them by any of the different names they're known by. He explains several hundred proven marketing techniques, and defines essential and obscure marketing terms. As a reliable how-to for people preparing formal plans for projects in marketing, advertising, and public relations, Rogers' field tested material, his own and others', can be quickly understood and immediately applied. The result is a unique, necessary resource for marketers on the way up--and for those already there.

Rogers' approach is simple and linear. First, he describes a basic method for developing a marketing plan by detailing effective research techniques. He illustrates how to identify prime customers and prospects, as well as how to evaluate products, services and organizations, and then imparts the objective-setting process, including directions for establishing clear and measurable marketing goals. He defines specific tactics, offering a glossary of terms. Strategies are listed in separate chapters, categorized by their application to: market, product or service, name or brand, packaging, pricing, distribution or logistics, and other criteria. In addition, he discusses key promotion strategies that will increase the success of current marketing efforts. The book concludes with 19 appendices that present tabular detail and other valuable information.

Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve true self-awareness with the usual quarterly feedback and self-reflection alone.

This book will teach you how to understand your thoughts and emotions, how to persuade your colleagues to share what they really think of you, and why self-awareness will spark more productive and rewarding relationships with your employees and bosses.

This volume includes the work of:

- Daniel Goleman

- Robert Steven Kaplan

- Susan David

HOW TO BE HUMAN AT WORK.

The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Feminism, Diversity and HRD aims to enhance critical understandings of feminism, diversity and HRD theorization and practice in the global political economy. This involves addressing race, class and intersectional approaches to evaluating inequalities in society/organizations. Feminism, Diversity and HRD will bring together cutting-edge analysis to offer a critical interdisciplinary overview of the feminism, diversity and HRD debates that are only just emerging. Crucially, it will offer new insights on the governance and policy-making dimensions of national HRD, and the gender agendas advocated by global institutions which are influenced by social justice themes. In this respect, the contributions in this volume offer more than just a tried and tested analysis of the political, knowledge and skill gap problems that face organizations and nation states. Rather, they are agenda-setting and forward-looking since they critically consider what the HRD solutions currently on offer are, and how they can be further improved. Thus, the contributions will cover theoretical and policy perspectives not previously covered in a critical text of this kind.

Social capital is a relatively new concept in the social sciences. In the last twenty or so years it has come to indicate that networks of social relationships represent a 'resource' for both the individual and society, since they provide support for the individual and facilitate collective action. Although this is not an entirely new idea, the more systematic way in which social capital captures such an intuition has created a new theoretical paradigm and helped to develop a series of innovative research programs in politics, economics, and the study of human well-being. The concept has gained currency beyond academia, extending its influence to political and policy-making circles at local, national, and international levels. It has also affected the way in which social surveys are conceived and public policies assessed. As the idea of social capital has spread, the literature about it has increased exponentially. After twenty years of rapid expansion it is time for a more considered and critical assessment of how the original concept has been adapted and refined, and how successful its application has been. The Handbook of Social Capital intends to do precisely that. It offers a state-of-the-art view of discussions about the concept of social capital and the way in which it has been applied in empirical research.
The organization of the Handbook reflects this intention by focusing on conceptual development and analysis in the first part; by identifying two main areas of research in which social capital has favored the development of new and influential research programs--political participation in democratic societies, and economic development; and by exploring the more normativeand policy oriented consequences of social capital. All chapters comprising the volume were specifically written for the Handbook by some of the main experts in the fields. The book provides an authoritative and innovative introduction to the study of social capital.

Do What You Are -- the bestselling classic that has helped more than a million people find truly satisfying work -- is now updated for the modern workforce. With the global economy's ups and downs, the advent of astonishing new technology, the migration to online work and study, and the ascendancy of mobile communication, so much has changed in the American workplace since this book's fifth edition was published in 2014. What hasn't changed is the power of Personality Type to help people achieve job satisfaction. This updated edition, featuring 30% new material, is especially useful for millennials and for baby boomers experiencing midlife career switches, and even those looking for fulfillment in retirement. The book leads readers step-by-step through the process of determining and verifying Personality Type. Then it identifies occupations that are popular with each Type, provides helpful case studies, and offers a rundown of each Type's work-related strengths and weaknesses. Focusing on each Type's strengths, Do What You Are uses workbook exercises to help you customize your job search, get the most out of your current career, obtain leadership positions, and ensure that you achieve the best results in the shortest period of time.