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Books > Business & Economics > General

Project Management - Concepts, Methodologies, Tools, and Applications, Vol 3 (Hardcover): Management Association Information... Project Management - Concepts, Methodologies, Tools, and Applications, Vol 3 (Hardcover)
Management Association Information Reso Management Association
R17,165 Discovery Miles 171 650 Ships in 10 - 15 working days
Impression Management and Information Technology (Hardcover): Jon W. Beard Impression Management and Information Technology (Hardcover)
Jon W. Beard
R2,781 Discovery Miles 27 810 Ships in 10 - 15 working days

Information technology will be the most pervasive and important influence on individuals and organizations in the next 10 years. Impression management is a growing field of study in the management and organizational sciences, which studies the self-presentational approach of individuals and the organizations. This collection of papers is both exploratory and innovative, examining new ways for the corporation to effect its strategy, its organizational design and its development as they are stimulated by the introduction and evolution of information technology. Understanding impression management theory as it moves further into the mainstream of research and practice is critical to corporate strategists, academics, and students.

The Maturing Marketplace - Buying Habits of Baby Boomers and Their Parents (Hardcover): Euehun Lee, Anil Mathur, George... The Maturing Marketplace - Buying Habits of Baby Boomers and Their Parents (Hardcover)
Euehun Lee, Anil Mathur, George Moschis, Jennifer Strautman
R2,809 Discovery Miles 28 090 Ships in 10 - 15 working days

The buying habits of baby boomers really do differ from those of their parents. The authors show how marketers can use each group's consumption patterns to reach both markets most effectively. Another insight: buying habits of these groups differ according to the product or service offered. By analyzing each cohort's buying habits in various purchasing situations, the book dramatizes the need for customized marketing strategies. Based on two national surveys conducted by the Center for Mature Studies, Georgia State University, the book will be essential for marketing professionals and their academic colleagues.

Moschis and his coauthors concentrate on food products, apparel, footwear, drugs and cosmetics, housing, technology products and telecommunications services, health care, travel and leisure, and financial and insurance services. They cover preferences for selected products and services, patronage habits, methods of purchasing, motives for preferences for specific brands and services and for payment methods, and reasons for buying direct. Each chapter addresses a specific product or service category and includes analyses of survey respondents by demographic and lifestyle characteristics and media use habits. The book concludes with a discussion of the implications of their research and the ways in which it will lead marketers to design more effective strategies, not only today but in the future.

Patents for Business - The Manager's Guide to Scope, Strategy, and Due Diligence (Hardcover): M.Henry Heines Patents for Business - The Manager's Guide to Scope, Strategy, and Due Diligence (Hardcover)
M.Henry Heines
R2,770 Discovery Miles 27 700 Ships in 10 - 15 working days

In a world where your intellectual property is your most valuable asset, patents are becoming an essential tool for achieving and maintaining a competitive edge. With billions of dollars at stake, companies are defending their patents vigorously; high-profile cases, such as Microsoft's $900 million patent dispute settlement with Sun Microsystems, and Medtronic's acquisition of a competitor's entire patent portfolio for $1.35 billion, are cases in point. While most companies will not operate at this level, the strategic management of patents, and the costs of enforcing and defending them, are becomining critical business functions. In this accessible and practical guide, Henry Heines shows readers how to apply "due diligence," a common concept in corporate finance and investing, to analyze the costs and benefits of patent management, and to navigate through the legal and technical maze. With dozens of examples from many industries, he walks readers through the various ways in which technological advances can be presented as patentable inventions and in which the patents of competitors can be confronted and evaluated. He also offers guidance in managing a portfolio of patents and inventions, regardless of whether they make it to market as products. A glossary of terms and listing of resources will make this book a handy reference for anyone involved in product development, corporate strategy, or intellectual property.

R&D Management (Hardcover, 2014 ed.): K.B. Akhilesh R&D Management (Hardcover, 2014 ed.)
K.B. Akhilesh
R2,724 Discovery Miles 27 240 Ships in 12 - 19 working days

This book contributes towards the integration of the R&D function with regard to societies, nations, industries and organizations, as well as to leaders within organizations. It covers the management aspects and approaches to R&D management and provides information on the major contexts of R&D such as in production, HR, marketing and finance – functions that are essential to attracting, developing and retaining scientific manpower. The book further elaborates on organizations’ human strategic prospectives. It also suggests various types of practices to help organizations achieve their objectives and analyzes how R&D can contribute to technology, innovation and science to improve organizations’ productivity. In closing, it discusses some of the challenges faced by developing countries and presents R&D management from a global perspective.

Top of Heart - How a new approach to business saved my life, and could save yours too (Paperback): Grant Muller Top of Heart - How a new approach to business saved my life, and could save yours too (Paperback)
Grant Muller; Foreword by Bob Burg
R414 Discovery Miles 4 140 Ships in 12 - 19 working days

Achievement almost killed him. Fulfillment saved him. Grant Muller was nearly killing himself – quite literally. A desperate quest to get rich had made him a millionaire before the age of 30 but then taken him to the brink: homeless, living on drugs and hustle. If his lifestyle didn’t end him, one of the thugs he owed money to would surely do the job. So when he finally got off the streets and got clean, he knew everything had to change. He reinvented himself, and along the way came to understand that real success in sales isn’t just about the hustle, about being top of mind. It’s about the human connections you create. In transforming his own life, he transformed his understanding of business. Today he earns his millions as a realtor, living and working with a ‘Top of Heart’ philosophy, the true source of authentic connection, fulfillment and success. His remarkable story is a call to a new, more human approach to business that might just save YOUR life, too. ‘Real-world urgency… A must read.’ Robert Reffkin, Founder & CEO, Compass Real Estate

Nothing Personal, Just Business - A Guided Journey into Organizational Darkness (Hardcover): Howard F Stein Nothing Personal, Just Business - A Guided Journey into Organizational Darkness (Hardcover)
Howard F Stein
R2,764 Discovery Miles 27 640 Ships in 10 - 15 working days

Throughout the United States and indeed the world, organizations have become places of darkness, where emotional savagery and brutality are now commonplace and where psychological forms of violence--intimidation, degradation, dehumanization--are the norm. Stein succeeds in portraying this dramatically in his evocative, lucid new book, and in doing so he counters official pronouncements that simply because unemployment is low and productivity high, all is well. Through the use of symbolism and metaphor he gives us access to the interior experience of organizational life today. He employs a form of disciplined subjectivity, based on Freud's concept of counter-transference, and other methods to help us comprehend what such dominating notions as managed social change really mean. Downsizing, reengineering, managed care, endless organizational restructuring--all are presented as just business but in reality, says Stein, they are devastatingly personal in their effects. With numerous vignettes and anecdotes drawn from his formal and informal research, Dr. Stein shows us in often horrifying detail what work has come to be in so many of these dark places--but also what must happen, and can happen, to lift them into the light.

Through consultations, observation, and personal experience, Stein documents the ordinary assaults on the human spirit, a form of violence in the workplace that usually escapes common classification. By that he means culturally sanctioned violence, such as everyday forms of intimidation, ridicule, goading, and doubling of workloads--all in an asserted effort to make the workplace more productive, more competitive. His examples, metaphors, symbols, images come from the Holocaust and the Vietnam War, and refer back to other horrors in other times, the Crusades and the Spanish Inquisition among them. His book demonstrates precisely how brutal so many of our rational business practices have become, and how disposable all of us ultimately are, at all levels, in all organizations. Stein draws upon a variety of research techniques, including a form of counter-transference based on Freud's concept, to understand the inner meanings and feelings contained in workplace metaphors and symbols. An incisive foreword by Dr. David B. Friedman, Associate Clinical Professor of Psychiatry at the New York University School of Medicine, comments on this, puts the book in perspective and offers additional insights into Stein's themes and how brilliantly he develops them.

Introductory Mathematics for Economics and Business (Hardcover, 2 Rev Ed): Ken Holden, Alan Pearson Introductory Mathematics for Economics and Business (Hardcover, 2 Rev Ed)
Ken Holden, Alan Pearson
R2,641 Discovery Miles 26 410 Ships in 10 - 15 working days

This is a fully revised edition of the successful text, Introductory Mathematics for Economists. Updated throughout, it covers the essential mathematics required by students of economics and business. The emphasis is on applying mathematics rather than providing theorems, and a wide range of applications are covered with detailed answers provided for many of the exercises.
The book is structured, and the material deliberately selected, to increase in difficulty as the book progresses. Subjects covered include: algebra; linear equations, with immediate applications in simple economic models of markets and the national economy; natural generalizations of elementary matrix algebra and non-linear equations; applications in finance; the groundwork for calculus; profit maximization for a firm, simple inventory models, and other applications of marginal concepts; integration covering both standard analytical techniques and numerical methods; partial differentiation; linear programming; and dynamic relationships in continuous terms and in discrete terms. Three appendices provide extensive treatment of trigonometric functions, an introduction to set theory, and detailed answers to all exercises provided.

International Sale of Goods - A Private International Law Comparative and Prospective Analysis of Sino-European Relations... International Sale of Goods - A Private International Law Comparative and Prospective Analysis of Sino-European Relations (Hardcover, 1st ed. 2017)
Nicolas Nord, Gustavo Cerqueira
R3,467 Discovery Miles 34 670 Ships in 12 - 19 working days

This book provides an in-depth study of Private International Law reasoning in the field of international sale of goods contracts. It connects the dots between European and Chinese law and offers an unprecedented transversal and comparative legal study on the matter. Its main purpose is to identify the consequences of European rules on Chinese companies and vice versa. The first part addresses the conflict of jurisdiction and conflict of law rules, while the second part discusses in detail the practical importance and the impact of arbitration, which is becoming more common thanks to its flexibility. The third part focuses on the Vienna Convention on Contracts for the International Sale of Goods and the Unidroit Principles of International Commercial Contracts and carefully analyses their use. The final part examines contracts involving consumers.

Seizing the Future - Dawn of the Macroindustrial Era (Paperback, 2nd edition): Michael G. Zey Seizing the Future - Dawn of the Macroindustrial Era (Paperback, 2nd edition)
Michael G. Zey
R1,145 R824 Discovery Miles 8 240 Save R321 (28%) Ships in 12 - 19 working days

""Seizing the Future" is a brilliant and exuberant antidote to the pessi-mistic poison being peddled by fashionable declinists." --Ronald Bailey, author of ECO-SCAM " A] thoughtful argument of how the next generation will focus on massive industrialization, rather than create strictly an information-based economy." --Teresa McUsic, "Morning Star-Telegram" "Marked by verve, vision, and a thorough familiarity with the field, this book buoys the spirit, challenges conventional thinking, and arms the reader as do few comparable works in futuristics. Engagingly written, and free of both jargon and pretentiousness, it sets a high standard for twenty-first-century explorations." --Arthur B. Shostak

Right Brain/Left Brain Leadership - Shifting Style for Maximum Impact (Hardcover): Mary Lou Décosterd Right Brain/Left Brain Leadership - Shifting Style for Maximum Impact (Hardcover)
Mary Lou Décosterd
R1,677 Discovery Miles 16 770 Ships in 10 - 15 working days

Leaders of all kinds, in all fields, need to be methodical and logical, but also strategic, innovative, and intuitive. Yet the two different styles require different modes of thinking, or what author Mary Lou Décosterd describes as shifts to right brain, or left brain, thinking. Those who operate in what she explains as the left brain mode develop strong logical, rational, and analytical abilities, but they may downplay the value of right brain thinking, which spurs intuition, subjectivity, and creativity. And those who operate primarily in the latter mode lose the value of the former. A leader who is habitually a right-brainer sees only the big picture, rather than its parts, is creative but not usually analytical, is an emotional far more than logical. So who is more effective? Veteran consultant Décosterd shows how those with maximum success are leaders who understand both styles and have the ability to switch between the two at certain key moments to broaden their overall effectiveness. In the language of leadership, this pragmatic guide provides an all-encompassing view of how to maximize brain power and get to next-level leadership impact. Through case examples, simple assessment and unique learning tools, this book takes the reader through a new process for examining his or her current leadership style and skill sets, and framing a plan for greater success. Décosterd explains how, through use of popular leader exemplars, leadership examples and concise steps and summaries, every person can, at virtually any stage of personal and professional accomplishment, become a more consummate leader.

Coalitions in Oligopolies - An Introduction to the Sequential Procedures (Hardcover, New): Maurray Brown, Shin-Hwan Chiang Coalitions in Oligopolies - An Introduction to the Sequential Procedures (Hardcover, New)
Maurray Brown, Shin-Hwan Chiang
R3,906 Discovery Miles 39 060 Ships in 12 - 19 working days

This book examines sequential coalition formation in oligopolies. Coalitions refer to mergers and acquisitions, cartels, and associations. The principal aim is the prediction and explanation of the coalition structure - whether an industry will emerge as a monopoly, say, or as a collection of sub-coalitions.


In environments where decisions to form coalitions are made sequentially, the prediction and explanation of the equilibrium coalition structure can differ dramatically from the textbook simultaneous-move model. This difference derives from the knowledge effect, which is unique to the sequential-move models.

Interpreting Interviews (Hardcover, 2nd Revised edition): Mats Alvesson Interpreting Interviews (Hardcover, 2nd Revised edition)
Mats Alvesson
R3,598 Discovery Miles 35 980 Ships in 12 - 19 working days

Through the use of eight original metaphors for understanding what may happen in interviews and what may guide the interviewee (more than telling the truth or revealing experiences), the reader is encouraged to do interviews in clever ways. This text enables you to question the interpretive nature and theoretical underpinnings of the interview method, and of the knowledge which is conveyed through it. The updated second edition includes new content on: • How to avoid traps in interviews  • How to use interviewees with experience and insight  • How to work creatively with generative material • The value of repeat interviewing over time  • The importance of supplementing interviews with other methods • Possibilities of interview-based research accompanied by examples This text is essential reading for upper undergraduate and postgraduate students of qualitative methods, and researchers looking to more clearly conceptualize their interviewing practice and explore its theoretical basis. Mats Alvesson is professor at University of Bath and is also affiliated with Lund University, Stockholm School of Economics and Bayes Business School.

Modern Organizations - Theory and Practice (Hardcover, 2nd edition): Ali Farazmand Modern Organizations - Theory and Practice (Hardcover, 2nd edition)
Ali Farazmand
R3,459 Discovery Miles 34 590 Ships in 10 - 15 working days

Farazmand and his contributors examine modern organization theory and behavior. They view organization in two ways: As an organization of society into public, private, and nonprofit sectors, and they examine the power structure and those power elites who determine policy choices and outcomes. They also look at organizing activity, such as creating institutional arrangements to perform certain functions or tasks, as well as organizational entities of all sizes. Using a balanced approach to analyze modern organizations' managerial expectations and individual/citizen expectations and demands, the book presents a succinct analysis of theoretical and conceptual perspectives on modern organizations, their management, and their interactions with other organizations in an environment that is becoming increasingly global and integrated worldwide. Although all organizations are covered, the emphasis is placed mainly on public organizations. The book also addresses key issues of organizational change, reform, and reorganization of governments in both theoretical and empirical ways. A key text and handbook for scholars, students, researchers, and practitioners of public administration and the management of nonprofit organizations.

Business Dynamics in the 21st Century (Hardcover): Chee-Heong Quah, Lin Dar Ong Business Dynamics in the 21st Century (Hardcover)
Chee-Heong Quah, Lin Dar Ong
R3,380 Discovery Miles 33 800 Ships in 10 - 15 working days
The 30 Day MBA - Your Fast Track Guide to Business Success (Paperback, 6th Revised edition): Colin Barrow The 30 Day MBA - Your Fast Track Guide to Business Success (Paperback, 6th Revised edition)
Colin Barrow
R486 Discovery Miles 4 860 Ships in 12 - 19 working days

Accelerate your career and transform your skillset without the commitment or cost of an MBA. This internationally bestselling book distils the full insights of an MBA, providing a comprehensive and engaging guide to success. This latest edition has been extensively updated to reflect the evolving curriculums from leading business schools, including new theories and insights on globalization and entrepreneurism. The 30 Day MBA takes you beyond the basics as it covers all 12 core disciplines of MBA courses, supported by insightful case studies from world-leading organizations such as Ikea, Cisco, Shell and Heinz. Colin Barrow draws upon his extensive academic and professional career to provide insights, guidance and clarity that equals the teaching from the world's top business schools. Look no further than The 30 Day MBA to broaden your mind with all the knowledge and confidence you need to overcome the competition and excel in your career.

Women and the Scientific Professions (Hardcover, New edition): Jacqueline Mattfeld, Carol E.Van Aken Women and the Scientific Professions (Hardcover, New edition)
Jacqueline Mattfeld, Carol E.Van Aken
R2,779 Discovery Miles 27 790 Ships in 10 - 15 working days

Speakers at the symposium discussed job opportunities for women in the fields of science and engineering and difficulties faced by women in these professions.

Managing Impressions with Information Technology (Hardcover): Jon W. Beard Managing Impressions with Information Technology (Hardcover)
Jon W. Beard
R2,766 Discovery Miles 27 660 Ships in 10 - 15 working days

The contributors to this volume demonstrate the evolving ways in which impression management is conducted through the use of information technology. Whether consciously or unconsciously, individuals create and manage impressions of themselves when they use or interact with IT or in an IT environment. How? By managing the symbolism embedded in the technology. For example, technology is often the primary medium in interactions between a client and a work team, or virtual team, dedicated to servicing the needs of that client. The team itself may be geographically dispersed, lending a deeper layer to the management of impressions among members of the team via their use of technology, including e-mail, groupware, videoconferencing, and Intranet development. Researchers in the behavioral effects and consequences of information technology will find much of value here. This book is also of interest to information technology practitioners and professors alike who work with or study the broader organizational and individual signals, perceptions, and effects of IT-related decisions. Graduate students will find it appropriate as supplemental reading for courses on the organizational implications of IT, the behavioral effects of IT, the impact of IT on corporate strategy, and the impact of organizational design decisions.

Consumer Equality - Race and the American Marketplace (Hardcover): Geraldine Rosa Henderson, Anne-Marie Hakstian, Jerome D.... Consumer Equality - Race and the American Marketplace (Hardcover)
Geraldine Rosa Henderson, Anne-Marie Hakstian, Jerome D. Williams
R2,365 Discovery Miles 23 650 Ships in 12 - 19 working days

This book provides a vivid examination of the issue of consumer inequality in America—one of society's most under-discussed and critical issues—through the evaluation of real-life cases, the trend of consumers suing companies for discrimination, and the application of novel frameworks to establish legitimate consumer equality. Everyone—regardless of race, gender, or other appearance-based factors—should receive equal access and equal treatment in businesses open to the public. Unfortunately, consumer equality has yet to be achieved. In fact, marketplace discrimination remains a pervasive problem in the United States, in spite of racial inroads on other fronts—employment and housing, for example. Consumer Equality: Race and the American Marketplace is the first book to elucidate how consumer discrimination remains an unresolved, pressing, and complex issue. Written by three well-established experts on consumer discrimination and business law who have presented their research and opinions to national and local media and as expert witnesses in court cases, this book examines the multilayered problem that results in citizens being suspected of committing a crime or detained by police or security personnel because of their ethno-racial background. This book could be considered required reading for representatives of large corporations, small businesses, and any organization interested in avoiding charges of marketplace discrimination as well as civil rights groups, community organizations, and organizations concerned about social justice.

Business Planning and Financing (Hardcover): Hugo Daems Business Planning and Financing (Hardcover)
Hugo Daems
R863 Discovery Miles 8 630 Ships in 10 - 15 working days

THE NUTS AND BOLTS OF STRATEGIC BUSINESS PLANNING AND FINANCING is a short course designed for engineers and technicians. It fills a gap left by technical education curricula. The book is concise and leaves out all unnecessary elaborations or deviations from the subject. Yet it is complete because it covers also important problems left out even from formal business education courses. It also introduces a new approach to planning and optimizing with a Strategic Planning Graph. The chapters are designed for three groups of readers: 1. Students of Business Management 2. Managers and Engineers involved in taking calculated risks but unfamiliar with accounting and finance. You do not need to master the art of accounting, but you need to master the art of using accountants.

The Complete Financial Handbook for the Newly Divorced (Hardcover): CFP CPA MBA Jeffrey S. Froshman The Complete Financial Handbook for the Newly Divorced (Hardcover)
CFP CPA MBA Jeffrey S. Froshman
R653 Discovery Miles 6 530 Ships in 10 - 15 working days

The Complete Financial Handbook for the Newly Divorced is a useful, handy, easy-to-read guidebook, full of interesting and meaningful information that most newly separated or divorced individuals should be thinking about and, hopefully, implementing. This book will address and help to solve the Question of "What do I do next?"

High Performance Teams - How to Make Them Work (Hardcover, Annotated Ed): Marc Hanlan High Performance Teams - How to Make Them Work (Hardcover, Annotated Ed)
Marc Hanlan
R2,258 Discovery Miles 22 580 Ships in 10 - 15 working days

A popular maxim states that the only constant in business today is change. Whether the result of growth opportunities, new competition, technological advances or other internal and external factors, every business enterprise must manage change. Since the 1980s, companies have experimented with a method for driving change—High Performance Teams (HPTs), work teams that achieve a quantum leap in results in less than a year. Drawing from over 25 years of experience with HPTs, Marc Hanlan traces their history in a wide variety of industries, analyzes the key factors that contribute to success—or failure—and offers a comprehensive guide to building and managing them successfully. Featuring dozens of case examples and a detailed template for translating plans into action, High Performance Teams shows you how to: prepare the organization, select team leaders and members, set goals, accelerate development times, overcome obstacles, and measure results. Including an extensive bibliography and glossary of key terms and concepts, High Performance Teams will become an indispensable resource for business executives and owners, team leaders and members, and facilitators, trainers, consultants, and coaches. For shareholders, customers, and students of organizational behavior, High Performance Teams offers unique insight into the dynamics of breakthrough business performance.

Recession, Depression, Catastrophe - Ways to Survive (Hardcover): Yvonne Daily Recession, Depression, Catastrophe - Ways to Survive (Hardcover)
Yvonne Daily
R643 Discovery Miles 6 430 Ships in 10 - 15 working days

This book is meant to be uplifting and helpful throughout disastrous times, now and ahead. It serves as a guide to store necessities and replenish them, to create your own earth medicines, to grow a garden and use the produce. Within are ideas about how to cook nutritionally for a family while spending a very small amount of money. Additionally there are ideas for stretching your dollars or even doing without cash and still receiving goods or services. Other topics are mentioned, such as sun and wind as energy sources with excellent references for further study.

Mobile Applikationen 1 - Interdisziplinäre Entwicklung am Beispiel des Mobile Learning (Hardcover, 2012 ed.): Philipp Maske Mobile Applikationen 1 - Interdisziplinäre Entwicklung am Beispiel des Mobile Learning (Hardcover, 2012 ed.)
Philipp Maske
R3,215 Discovery Miles 32 150 Ships in 10 - 15 working days

​Die Mobilisierung unserer Gesellschaft trifft auf zahlreiche Entwicklungsprojekte mobiler Applikationen, die zunächst enthusiastisch begonnen wurden, letztlich aber gescheitert sind. Am Beispiel des Mobile Learning stellt Philipp Maske in diesem zweibändigen Werk heraus, dass Entwicklungsprozesse mobiler Applikationen von einem bisher unerforschten interdisziplinären Wirknetzwerk der Dimensionen Ökonomie, Technologie und Didaktik beeinflusst werden. Basierend auf diesem Wirknetzwerk wird ein Vorgehensmodell als Instrument der gestaltungsorientierten Wirtschaft konstruiert, dessen Nützlichkeit anhand einer Fallstudienimplementierung bewertet wird.

Management In A Changing World - How to Manage for Equity, Sustainability, and Results (Paperback): Jakada Imani, Monna Wong,... Management In A Changing World - How to Manage for Equity, Sustainability, and Results (Paperback)
Jakada Imani, Monna Wong, Bex Ahuja
R753 R616 Discovery Miles 6 160 Save R137 (18%) Ships in 12 - 19 working days

Magnify your real-world impact as you lead others in a social change organization In Management In a Changing World: How to Manage for Equity, Sustainability, and Results renowned social changemakers Jakada Imani, Monna Wong, and Bex Ahuja deliver an effective and practical how-to guide for the equitable management of nonprofit and social change organizations. In the book, you'll learn how to multiply your impact by using the authors' insightful strategies for delegation, goal setting, and team culture-building. You'll also discover how to fairly exercise power in an environment that spans racial, generational, gender, and other identity divides. Management In a Changing World shows you how to: Create work-life balance for your team members in an age when we have virtually unlimited access to our colleagues' attention and time Support team members through life's challenges while still meeting the demands your social change organization faces Bridge the gap between your intentions and your real-world impact with actionable advice, tools, and resources An essential resource for rookie and veteran managers, executive directors, and CEOs, Management In a Changing World will also earn a place on the bookshelves of organizers managing teams of volunteers.

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