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Public Sector Marketing Communications, Volume II - Traditional and Digital Perspectives (Hardcover, 1st ed. 2023)
Loot Price: R4,360
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Public Sector Marketing Communications, Volume II - Traditional and Digital Perspectives (Hardcover, 1st ed. 2023)
Series: Palgrave Studies of Public Sector Management in Africa
Expected to ship within 12 - 17 working days
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Building public sector image and trust in Africa requires judicious
use of appropriate marketing communications tools and platforms.
Contributing authors to this second volume of a two-volume work
offer insights into how the selection and strategic utilisation of
marketing tools will facilitate interactions between the government
and the citizens, improve inter-governmental and inter-agency
collaboration, and boost a citizen-oriented public sector.
Traditional marketing communications tools continue to play a key
role in citizen and public sector relationships; however, given
mega-trends of demographic change, urbanisation, and digitalisation
in Africa, it is important to consider how public institutions,
including government agencies, local government, universities, and
football associations, respond and adapt to these changes. The
digital revolution presents an opportunity for public sector
institutions to align their communication plans with new
technologies, particularly leveraging social media platforms.
Together with the first volume, which focuses on public relations
and brand communication perspectives, this collection fills an
existing information gap evident in Africa’s public sector
literature. The text serves as a decision making, teaching, and
learning guide for practitioners, faculty, and students interested
in applying marketing principles and practices to the public
sector. Â
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