If you want to change your career and circumstances but aren't sure how, this practical guide from business leader Jeff Henderson will help you reevaluate your purpose and determine your next best step. Navigating what's next in life--whether in your career, personal life, or relationships--often brings a level of uncertainty and anxiety and presents more questions than answers. Entrepreneur, speaker, and pastor Jeff Henderson has experienced this firsthand--first when he left his marketing position at Chick-fil-A to start a church and nonprofit, and then again when he left that nonprofit in the middle of a global pandemic to . . . well, he didn't know. He just knew he needed to make a move. This insightful book outlines the process he used to determine the next best step for him and how you, too, can pursue more meaning and purpose in your life and work. Sharing personal stories and best practices he's learned along the way, he eloquently and practically guides you through the minefield of knowing what's next by helping you: Take the Career Risk Calculator and discover if you're ready for change Plan for change--both the changes you want and the changes you can't see coming Cultivate "optimal options" in your life that will guide you to better decision-making when the time comes Identify what to do and what not to do when making decisions about what's next Exchange fear, confusion, and hopelessness for confidence, freedom, and purpose The next chapter of your life starts today, with one simple step. And you'll know how to take that step because you know What to Do Next.

Explore the true potential and impact of business automation Digital transformation of the business landscape is well underway, and businesses are being reshaped faster than ever before. Agility and adaptability are now critical components of these business' survival. But building these traits requires a holistic approach with an unrelenting focus on automation. How does one go about developing that focus? In The New Automation Mindset: The Leadership Blueprint For An Age When Anyone Can Automate Anything With AI, renowned entrepreneur and tech strategists Vijay Tella, Scott Brinker, and Massimo Pezzini deliver a guide to implementing automation in the real world, avoiding jargon and vague bromides in favor of concrete examples of the successful integration of automated technologies and descriptions of the positive results they had on the companies that deployed them. In the book, you'll also find: Hands-on advice for C-suite executives, front-line managers, and everyday employees to implement effective automation frameworks Insightful explorations of the innovation and growth advantages of automation Deep treatments of how automation is about more than just RPA—or Robotic Process Automation—and efficiency An inspiring and practical presentation of one of the most essential topics in business today, The New Automation Mindset will earn a place on the bookshelves of founders, entrepreneurs, managers, shareholders, tech enthusiasts, knowledge workers, and anyone else with an interest in digital transformation and commerce.

This book presents what you need to know to really implement continuous improvement in companies or other organizations. In addition to all the support needed for this to make sense, the importance of the right direction to guide it is unveiled. The reader will find in this book the origins of continuous improvement and all the framing that justifies and demystifies it in the aspects that characterize the socio-technical nature of organizations. This work also explores the need for effective coexistence between technical aspects and behavioral and cultural aspects, so that continuous improvement and excellence are achieved in organizations. Topics discussed in the book include: The origins of continuous improvement The main operational excellence models The invisible side of organizations The visible side of organizations Decoding continuous improvement The maturity levels of continuous improvement Some models and tips for the implementation of continuous improvement Main tools associated to excellence in organizations This book was written with the aim of helping engineering students in courses related to operations management to develop skills in this area, as well as businessmen with curiosity about this subject, production directors, people responsible for continuous improvement and all professionals working in companies or other organizations with responsibility for their performance and their future.

Planning for retirement can be a scary thought, whether it is just around the corner or years in the future. Martin Hawes, one of New Zealand’s best-known experts on personal finance, answers all of the questions that may be keeping you up at night: How much will I need to retire? Can I ever afford to stop working? How do I make sure my money lasts as long as I do? Working out how you can achieve a regular monthly retirement income is more difficult than it used to be. Historically low interest rates (despite the current blip) plus longer life expectancy means the old method of parking your nest egg in a savings account and living off the interest is no longer an option. Hawes guides you step-by-step through the planning process, showing you how you can safely create a regular income for the rest of your life. Cracking Open the Nest Egg will help you to confidently take control of your financial future and achieve the kind of retirement you always dreamed of.

Leaders of today must possess potent powers for logic, reason, discernment and strategic forecasting. Yet, they must also be empathic and therefore embodied; grounded and therefore intuitive; present and therefore awake. They must be skilled in mindfulness and deep listening, able to inspire authentic engagement and collaboration, and possess a clear and wholehearted sense of service, mission and purpose - restoring coherence where there is fragmentation and unity where there is division. Nicholas Janni presents this new and necessary leadership style as the Leader as Healer. The book outlines both a theoretical and practical map towards a new form of leadership, one that embodies the 'skill, heart, and wisdom' that the current moment demands. The pathway Janni describes is one of integration and restoration, which is designed to reawaken the innate human capacities - physical and emotional, individual and transpersonal - that were previously discarded and forgotten during our perilous journey towards profit-maximization and "infinite" economic growth. It offers a way to grow ourselves as leaders and to heal our organizations.

In this leadership book, renowned industry analyst Josh Bersin introduces a new way to think about organizational design, employee engagement, and employee development. Distilled from decades of research and management theory into seven practical yet profound management principles, Bersin outlines how business leaders can create enduring companies that thrive with improved customer satisfaction, employee retention, and business agility.   Irresistible businesses grow faster, they’re more profitable, and they innovate and lead their markets. Most importantly, their employees, customers, and stakeholders are drawn to them like magnets.   Leaders have an outsized impact on culture, engagement, and productivity. Irresistible helps leaders at all levels understand how to scale a business through a new organization model - the “network of teams.�  Bersin's model emphasizes that effective companies operate as networks, not hierarchies. When focused leadership empowers small teams, the result is increased speed, agility, and traction - along with a sense of purpose, mission, and clarity of roles.   Leaders of irresistible companies understand that by unleashing the power of the human spirit, their companies can go faster and farther than their competitors by empowering people and creating employee-centric cultures. If you can make your company – large or small -- irresistible, your employees will contribute, innovate, and grow more than you thought possible.   Bersin shares eye-opening examples from his consulting work with HR and executive business teams around the world. Each chapter includes tips and discussion questions to bring these organizational behavior lessons to life. Inspiring yet highly pragmatic, this business book is a leader’s handbook for today’s unpredictable business world, where people and culture are more important than ever.   Bersin's human resource management book challenges companies to rethink their current approach to organizational design, leadership development, and human resources strategy. A top business book for organizations large and small, Irresistible belongs on the bookshelf of every executive, supervisor, and entrepreneur.

Seize the benefits of the five-generation workforce. Generational distrust and ageism are seeping into organizations worldwide. Differences over communication style, technology preferences, identity, and politics are fueling harmful stereotypes and hurting team performance. It doesn't need to be this way. Smart leaders are harnessing age diversity and encouraging mutual learning, cross-generational collaboration, and a culture that embraces both similarities and differences across age groups. Multigenerational Workplace: The Insights You Need from Harvard Business Review will help you bridge divides, reduce prejudice, and unlock the benefits of age-diverse teams. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation, develop talent, execute on strategy, create an inclusive culture, and help your people adapt to constant change. How can you do it all and be successful? If you read nothing else on being an effective mid-level manager, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the best ones to help you build buy-in up and down your organization, secure time and resources for key projects, and lead change—all while getting the most important work done. This book will inspire you to: Build winning teams and develop talent Transform your role from intermediary to innovator Foster a culture of psychological safety Balance being a leader with being an individual contributor Form partnerships and leverage internal networks Lead your organization from the middle This collection of articles includes "Managers Can't Do It All," by Diane Gherson and Lynda Gratton; "The Real Value of Middle Managers," by Zahira Jaser; "In Praise of Middle Managers," by Quy Nguyen Huy; "Managing Your Boss," by John J. Gabarro and John P. Kotter; "Get the Boss to Buy In," by Susan J. Ashford and James Detert; "The Secrets of Great Teamwork," by Martine Haas and Mark Mortensen; "How the Best Bosses Interrupt Bias on Their Teams," by Joan C. Williams and Sky Mihaylo; "Making the Hybrid Workplace Fair," by Mark Mortensen and Martine Haas; "Why Strategy Execution Unravels—and What to Do About It," by Donald Sull, Rebecca Homkes, and Charles Sull; "The Leader as Coach," by Herminia Ibarra and Anne Scoular; "Make the Most of Your One-on-One Meetings," by Steven G. Rogelberg; "Learn When to Say No," by Bruce Tulgan; and "Begin with Trust," by Frances Frei and Anne Morriss.

Filled with help on making working from home work for you, including setting up your workspace, working as part of a virtual team, managing professional relationships, and dealing with feelings of isolation. The pandemic and the resulting lockdowns have reshaped the way that many people work. From commuting to an office on a daily basis, many companies are now adopting more hybrid ways of working - with the result that many more of us are working from home on a much more regular basis. Work Well From Home can help you to target problem areas and build the most effective work patterns that will boost your productivity while also protecting your mental health. Filled with help on making working from home work for you, this book covers a range of essential issues, including setting up an efficient workspace, being an effective member of a virtual team, managing professional relationships, dealing with feelings of isolation, and monitoring your physical and mental well-being. It contains: a quiz to assess strengths and weaknesses, step-by-step guidance and action points, top tips to bear in mind for the future, common mistakes and advice on how to avoid them, and summaries of key points.

For three months every year football clubs buy and sell people. They spend more than £4 billion a year on footballers, and for good reason; the right deal can help you win the game's top prizes while the wrong deal can cost you your job and bankrupt your club. It is a fast-paced, at times murky and cutthroat world worth billions, which largely operated behind closed doors - until Jim White and Kaveh Solhekol stepped in, that is. In Deadline Day, Jim and Kaveh, two of the world's leading transfer experts, take us behind the scenes of this uniquely tense, make-or-break element to the game. They talk of the world's most famous players, managers and agents - Jose Mourinho, Sir Alex Ferguson and Pep Guardiola amongst others - to get to the heart of the most significant deals in history, as well as the ones that got away. But has the time come for football to slam shut the transfer window for good? Is it, after all, more scandal than strategy? Perceptive, entertaining and dynamically told, Jim and Kaveh reckon with questions integral to the future of the game in this definitive, never-before-told inside story of football's transfer window.

""Seizing the Future" is a brilliant and exuberant antidote to the pessi-mistic poison being peddled by fashionable declinists." --Ronald Bailey, author of ECO-SCAM " A] thoughtful argument of how the next generation will focus on massive industrialization, rather than create strictly an information-based economy." --Teresa McUsic, "Morning Star-Telegram" "Marked by verve, vision, and a thorough familiarity with the field, this book buoys the spirit, challenges conventional thinking, and arms the reader as do few comparable works in futuristics. Engagingly written, and free of both jargon and pretentiousness, it sets a high standard for twenty-first-century explorations." --Arthur B. Shostak

Performance management is changing. Adapt your approach along with it. For decades, performance management has been seen as an annual chore by managers and HR departments alike. But this process is changing, and there are ways to make it more effective at all levels of your organization. If you read nothing else on performance management in your organization, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you make your process more adaptable, conduct better feedback conversations, and encourage the growth of your employees. This book will inspire you to: Learn where current performance management processes are falling short Overcome organizational bias to evaluate performance fairly Sculpt employees' jobs to meet their skill sets and interests Boost collaboration by aligning goals across functions Use people analytics ethically and transparently Help your people identify and use their strengths This collection of articles includes "The Performance Management Revolution," by Peter Cappelli and Anna Tavis; "Reinventing Performance Management," by Marcus Buckingham and Ashley Goodall; "Getting 360-Degree Feedback Right," by Maury A. Peiperl; "The Set-Up-to-Fail Syndrome," by Jean-François Manzoni and Jean-Louis Barsoux; "Job Sculpting: The Art of Retaining Your Best People," by Timothy Butler and James Waldroop; "Performance Management Shouldn't Kill Collaboration," by Heidi K. Gardner and Ivan Matviak; "The Happy Tracked Employee," by Ben Waber; "Don't Let Metrics Undermine Your Business," by Michael Harris and Bill Tayler; "Numbers Take Us Only So Far," by Maxine Williams; "Managers Can't Do It All," by Diane Gherson and Lynda Gratton; and "Creating Sustainable Performance," by Gretchen Spreitzer and Christine Porath. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever�changing business environment.

A robust and engaging account of the single greatest threat faced by AI and ML systems In Not With A Bug, But With A Sticker: Attacks on Machine Learning Systems and What To Do About Them, a team of distinguished adversarial machine learning researchers deliver a riveting account of the most significant risk to currently deployed artificial intelligence systems: cybersecurity threats. The authors take you on a sweeping tour – from inside secretive government organizations to academic workshops at ski chalets to Google’s cafeteria – recounting how major AI systems remain vulnerable to the exploits of bad actors of all stripes. Based on hundreds of interviews of academic researchers, policy makers, business leaders and national security experts, the authors compile the complex science of attacking AI systems with color and flourish and provide a front row seat to those who championed this change. Grounded in real world examples of previous attacks, you will learn how adversaries can upend the reliability of otherwise robust AI systems with straightforward exploits. The steeplechase to solve this problem has already begun: Nations and organizations are aware that securing AI systems brings forth an indomitable advantage: the prize is not just to keep AI systems safe but also the ability to disrupt the competition’s AI systems. An essential and eye-opening resource for machine learning and software engineers, policy makers and business leaders involved with artificial intelligence, and academics studying topics including cybersecurity and computer science, Not With A Bug, But With A Sticker is a warning—albeit an entertaining and engaging one—we should all heed. How we secure our AI systems will define the next decade. The stakes have never been higher, and public attention and debate on the issue has never been scarcer. The authors are donating the proceeds from this book to two charities: Black in AI and Bountiful Children’s Foundation.

Become a courageous leader and learn how to take risks, defy limitations and inspire the extraordinary In Leadership Matters, celebrated humanitarian Peter Baines OAM shares remarkable stories and unique insights about leadership in challenging times. Drawing on more than 20 years of experience in leading others through crises and disasters, Peter demonstrates how great leaders rise above adversity. He unpacks how leadership skills such as courage, compassion, and integrity are essential for finding a way forward and triumphing against the odds. Leadership Matters shares the leadership lessons that have emerged from Peter's decades of work in international counterterrorism and disaster response. In particular, it reveals how the devastating aftermath of Thailand's Boxing Day Tsunami has shaped Peter's understanding of what it means to be a true leader. You'll learn how Peter founded a multi-million-dollar charity to help those he met along the way. And you'll learn the principles that have guided him in the decades since that transformative event: how to lead and inspire others as you work together to achieve the extraordinary, Leadership Matters will inspire you to: Stop making excuses and take action Find the unique solutions that are required by unique challenges Motivate your team by being present and fostering integrity Find courage for difficult decisions and compassion for hard conversations Leadership Matters: Stories and Insights for Leaders, Achievers and Visionaries shows how great leaders can find their purpose and make a real, vital impact on the world around them.

In the past few years, so many scandals have rocked corporate South Africa that crises seem to be the norm rather than the exception. In the glare of the public eye, with cameras, microphones and cellphones in their face, many leaders who excel in organisations suddenly become scared, confused and can even appear shady.

When Crisis Strikes looks at a variety of crises in the age of social media in South Africa and abroad, with examples of who got it right, who got it wrong and how they could have done better. The organisations range from schools to local companies to multinationals caught up in state capture claims and giants such as Boeing and BP.

The book provides ten simple and effective rules to help manage crisis situations. The practical advice in each rule is backed up by academic research that draws from public relations, marketing, management, leadership and psychology. It combines insights from a seasoned journalist and an accomplished academic to give you the advice and tools to ward off a crisis before it strikes and, if it’s too late, to resolve a situation quickly and with integrity.

'A guide to leading a balanced life.' ADAM GRANT Gone are the days of a one-path career: embrace all that makes you YOU and build a multifaceted life that celebrates all your skills and interests. In The Portfolio Life, millennial, Harvard Business School professor and serial entrepreneur Christina Wallace delivers a model for thriving amidst the constant disruptions of the 21st century. Adapting tried-and-true practices from the business sector, Christina makes Portfolio Living accessible and actionable for all readers through practical tools like her Balanced Scorecard, 100 Wishes Assessment, time optimisation benchmarks, and more. This book encourages you to embrace the Venn diagram of your life and interests, and make it work for you. Portfolio Living grants you permission to step back from the cult of ambition and define your life beyond just your paid work. Being multidimensional is a career superpower. This book empowers readers to shape their lives to align with their core values, aptitudes, and interests to future-proof their careers and their home lives. It teaches readers core skills in strategising how to utilise the skills and opportunities available to them, in a way that keeps both their bank balance and minds healthy.

In an increasingly interconnected and global business environment, it is crucial that businesses recognise how a better understanding of cultural differences can help to foster greater business success. This book will help you to develop essential cross-cultural insights for when business and marketing goes global through a range of frameworks and learning features.  The authors explore the roles of culture, communication, language, interactions, decision-making, market entry and business planning when working across geographical regions. They recognise the rich diversity in international markets and local consumer knowledge and marketing practices. Readers are encouraged to engage in cultural self-reflection to help better design and implement business strategies in local markets. Throughout, the book links to the x-culture learning project, which is an experiential multicultural exercise and form of student assessment where collaborative virtual teams are formed and together solve real world international business problems. This is an essential textbook for university and college students of international and cross-cultural marketing as well as international and intercultural business. It will also be of interest to business and marketing practitioners working in global contexts.

An easy to read training guide to becoming a successful sales person. Explained with humour and coloured illustrations

BASED ON THE NO 1 HIT PODCAST 'The Lazarus Heist' 'You'll never see North Korea the same way again' Oliver Bullough, author of Moneyland 'One of the most incredible cyber-espionage stories I've ever heard' Jamie Bartlett, author of The Missing Crypto Queen 'Pacy and eye-popping' - Tom Burgis, author of Kleptopia They have been accused of causing mayhem in Hollywood with 2014's infamous Sony hack. They're allegedly behind WannaCry, a cyber-attack which brought NHS hospitals to a dangerous standstill. And it has been claimed that they have stolen more than $ 1bn in an international crime spree. They are the Lazarus Group, a shadowy cabal of hackers accused of working on behalf of the North Korean state. From the streets of Dhaka to the casinos of Macau to the secretive capital of Pyongyang, this shocking story uncovers the secret world of the Lazarus Group, their victims and those who have tried - and so far, failed - to stop them. 'Madly intriguing' Guardian

“Probst’s combination of agile writing and insightful observations makes most other books on modern branding look both overly circumspect and woefully incomplete … A fascinating—and surprisingly fun—wide-angle look at advertising.� — Kirkus Reviews (starred review) Brands can no longer force-feed us a plethora of products we don’t need. To succeed, brands must transform us and the world we live in. Assemblage guides you through the art and science of creating transformative brands by combining personal, social, and cultural components. Assemblage will show you  Why perception is the truth and how to shape people’s perceptions  Why we relate to antiheroes, villains, and saviors  How brands can reassure consumers about their past, present, and future  How to leverage data and insights to deliver a personalized, human-centric consumer experience  How brands can make a positive impact on people, society, and the economy Assemblage is supported by in-depth research in consumer psychology, extensive consumer insights, interviews with industry-leading marketers, and case studies of transformative brands, big and small.

Robert Kiyosaki's new book uses the lessons from the past and a brutal assessment of the present to prepare readers to see - and seize - the future. Like it or not, we are all involved in the greatest evolutionary event in human history. The Industrial Age is over and the Information Age continues to accelerate. The visible agents of change have become invisible...and harder to see. And the future belongs to those who can train their minds, use the past to see the future, and take the steps to create the positive change they want to see in their lives. Second Chance is a guide to understanding how the past will shape the future and how you can use Information Age tools and insights to create a fresh start. This book is a guide to facing head-on the dangers of the crises around us - and steps and tips for seizing the opportunities they present.

Climate change is real. Time to spring into action. Introducing: The Time is Now, a toolkit for serious change. Use this timely card game to challenge, inspire, pitch and get serious results for positive impact. The kit consists of 60 tool cards that trigger questions and inspire possible solutions by fellow players. Questions like: what can you do to stay out of a polluting hospital? What would your holiday look like with zero CO2 emissions? How do you co-travel to the office? With whom would you work together for a healthier living and working environment? Invite your colleagues, friends and family and move to a more sustainable planet one step at a time. In three rounds you'll discover new options, practical solutions, and put these in the simplest plan of approach, you have ever seen. Share your plans, stick them to the wall or on your companies' message board and create real change. With the workshop version the game ends in making a canvas with things you can start doing tomorrow, next week and this year. Use the The Time is Now toolkit to grow ideas and start changing the world around you and inspire to make changes. Make a difference, one step at a time. The Time really is Now! * From the authors of The Startup Game * Challenge, inspire, pitch and get serious results for positive impact. * Translate complex and scientific models and tools into everyday professional and private life. * Inspired by the UN's Sustainable Development Goals (SDG's). * Generate more effective ideas than any other toolbox in just 45 minutes.

Everyone deserves to feel a sense of respect and belonging. And we all want our coworkers to feel safe, heard, and free to be their authentic selves at work. But being an inclusive colleague doesn't always come naturally. This book will teach you how to be more empathetic, accepting, and socially aware, so you can create a more inclusive work environment—starting with yourself. This volume includes the work of: Ella F. Washington DDS Dobson-Smith Selena Rezvani Stacy A. Gordon How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.