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Books > Business & Economics > General
A real world parable about helping vs. selling. Business success stories emerge from building trust and relationships more than from pitching products and services. In our uncertain and complex work environment, the best answers are found in keeping things simple.
He and his team are sent to Cairo in 1979 to plan the modernization of Egypt's phone service. Phone service at that point is bad. Most of the time there is no dial tone. They think their work can be accomplished in about nine months, but Willis Culpepper of USAID tells them "Schedules don't mean a thang here in Egypt." They learn that ARENTO wants technology transfer, plus system redesign, so the nine months will stretch to a year or two. Working with the Egyptians, they see the sorry state of the telephone system, first in Cairo, then in Alexandria. Underground cables failed because of water seeping into the insulation. In between they visit Cairo's Souk, Khan El Khalili, and El Alemein. He takes morning runs beside the Pyramids, sometimes enraging the rabid mongrel desert dogs. Bitten, he requires rabies injections. There are no good maps of the cities. His team consults with USAID, and gets the Air Force to do aerial photography of Cairo, and Alexandria. An accelerated course on ESS is given to six Egyptian engineers, and the planning stage is finished at last. Construction contractors are selected through a formal bidding process, and final construction of the upgrade is completed in 1983. Egypt gets the most modern telephone system at the time, but scam artists are still at work at cut-over.
Many of the people I counseled would ask what they could do if they got stuck, again. They wanted to know if there was something they could do on their own instead of coming back to counseling. They asked me to give them some background on how I was able to help them resolve their conflicts and provide them with a step-by-step guide to repair their relationships again. This book is the response to that request. The book is based on the ZG method which I used in counseling for over ten years. This isn't a book of helpful hints from some expert; rather it promotes change by asking future-oriented questions so the participants can find their own solutions. Following this method is as simple as following the script with over thirty sample questions to choose from. Directions are given on what to say and what not to say. Other parts of the book stress how to stay positive and utilize a person's strengths through the whole process. The theory behind the ZG method is discussed and the actual mechanics of the method are explained in great detail. The book talks about positive change and how to bring it about, using many examples. It explains in great detail, using a step-by-step format, how to use the ZG method at home and in the workplace to resolve conflicts. Another advantage of using this method is that it doesn't go to the past and revisit past hurts, so it isn't a painful experience. Whether you need to work on your own relationships or you would like to help someone else with relationship conflicts, this book is very helpful.
Play it by Trust, an insiders guide to ethical digital marketing. In a time when we are bombarded by spam and phishing, trust is a vital component in modern business, especially online.
This book presents the fundamental concepts of organizational learning (OL) and related topics. In addition, it discusses various factors that influence the success of, and readiness to adopt, OL. In the modern competitive market, companies are looking for ways to excel by focusing more on innovation and knowledge discovery. In response, the book presents a ready-to-use tool for driving OL, called Project Action Learning (PAL). The PAL framework helps teams effectively work on, and learn from, meaningful projects. In this regard, equal emphasis is placed on achieving the project outcome and the participants’ learning objectives. Moreover, the book offers a step-by-step guidebook on how PAL-driven OL can be achieved, making it a valuable asset for educators and practitioners alike.Â
This book is about three challenges facing business today. First is the coming huge labor shortage as Baby Boomer Generation retires. For every 5 Boomers that retire, there will only be 4 Generation X or Yers to replace them. The second challenge is that Generations X and Y will be difficult to attract and retain because these generations: 1. Are not loyal to companies and do not trust management. 2. Demand balance between their personal and professional lives. 3. Do not fear losing a job. 4. Will quit when management or the work environment is not to their liking. These generations are not intimidated by management and will not put up with the management by fear techniques used in many companies today. If they are not treated with respect, provided with flexibility in hours and scheduling or do not like their manager, they will quickly leave. The third challenge is the fact the arrival of the information age has rendered the profit driven Bureaucratic Management System (which was created between 1850 and 1920) obsolete. It is inefficient and cumbersome when dealing with the issues of adaptability, teamwork, employee empowerment, productivity and innovation that are needed today's business environment. For example, the Bureaucratic Management System is designed to resist change and maintain the status quo, but the need today is for rapid adaptability so that business can be responsive to the ever changing demands of the customer. Is there a solution for these challenges? The answer is emphatically YES The solution is to overcome bureaucracy by transitioning to a new information-age purpose-driven business model and achieve extraordinary levels of productivity and financial success. Seehow over 50 companies have utilized the power of purpose to outperform their peers by a factor of 6 to 1
Change is happening at breakneck speed: the competition is tougher, the customer is more sophisticated, margins are shrinking, entire industries are disappearing, and everybody is downsizing-trying to do more with less. Leading authorities in the field of change and human performance, Drs. Kriegel and Brandt show you how to keep ahead of these light speed changes, not just keep up. You'll learn how to:
An Alternate Selection of Money Book Club An International Alternate Selection of Book-of-the-Month Club
A recent study showed that when doctors tell heart patients they will die if they don't change their habits, only one in seven will be able to follow through successfully. Desire and motivation aren't enough: even when it's literally a matter of life or death, the ability to change remains maddeningly elusive. Given that the status quo is so potent, how can we change ourselves and our organizations? In Immunity to Change, authors Robert Kegan and Lisa Lahey show how our individual beliefs--along with the collective mind-sets in our organizations--combine to create a natural but powerful immunity to change. By revealing how this mechanism holds us back, Kegan and Lahey give us the keys to unlock our potential and finally move forward. And by pinpointing and uprooting our own immunities to change, we can bring our organizations forward with us. This persuasive and practical book, filled with hands-on diagnostics and compelling case studies, delivers the tools you need to overcome the forces of inertia and transform your life and your work.
Are you tired of hearing about the complexities of the economy, unemployment, foreign policy, etc? Are you frustrated by politicians telling you the challenges America faces are too difficult for you to understand? I was too So, I decided to dive headlong into each issue and find the real truth behind the 'so called' complexities, and what I found may surprise you. The issues of today aren't mind boggling. They aren't huge algorithms. What they are is straightforward challenges, which we can solve with good old fashioned common sense solutions. The problem is most politicians can't balance a check book, let alone the national budget. They're also too busy running for re-election instead of working for their constituents. In order to make this topic easy to understand and to bring it closer to home, we'll follow Harold Barnes and his son Joshua as they go on an unexpected journey that starts with the writing of a Civics paper for school. The innocent and straightforward questions of a sixteen year old boy ignite their neighborhood, and then their state, into a political firestorm that eventually becomes The Franklin Party. If you want to recapture your pride in America and the spirit it was founded on, read this book.
Originally published in 1913 this comprehensive and informative look at the subject of farming is thoroughly recommended for inclusion on the bookshelf of all farmers and those interested in the history of farming. Topics covered include; Arguments for diversified farming, Getting the most out of an acre, Soil Conservation and much more. Much of this information is still usefull and practical today. Many of the earliest books, particularly those dating back to 1900s and before, are now extremely scarce and increasingly expensive. We are republishing these classic works in affordable, high quality, modern editions, using the original artwork and text.
Thomas Tusser's "Five Hundred Pointes of Good Husbandrie" together with his earlier "One Hundreth Good Pointes of Husbandrie."
This unofficial compilation reviews the 100 best TED talks about innovation from great minds worldwide. With quirky graphics and memorable quotes, Great TED Talks: Innovation will challenge your thinking, open your mind to new perspectives, and ignite your passion for innovation. Learn how to unlock that elusive idea from masters like Bill Gates or Amazon’s Jeff Bezos. Be open to new ways of thinking and discover how Sir Richard Branson has been wowing his customers with innovative experiences since before it became a trend. Find inspiration in unusual places, and explore new ways to collaborate with your team. Authenticity is key to your business; find out how Sheryl Sandberg stepped out of her comfort zone to find her voice, and how you can do the same. There are thousands of TED talks to navigate—this book curates the most inspiring and provides a commentary on the top 100 ways to boost your inventiveness, find new avenues to explore, and overcome your fears to unleash your full potential.
There's A Fine Line is a book that shared principles in business and life that separate the winners from the rest of the pack. The book outlines startegies and patterns that will help any business person or salesman achieve a higher level or activity and prodcution in their careers. Mark interviews several seccessful individuals at the end of the book from all walks of life such as CEO's of major corporations, entrepenuers, pro athletes, professors, bankers, and more.... The interviewees answer the followiong 2 questions:
This book will truly teach you 30 years of combined experience from Megan and Zeke if you want to BUY, SELL or SAVE your home this is the book for you After going through a financial crisis in 2007-2009 Megan realized there was no one out there to help that does not have a biased opinion;so Megan decided to take all the nasty and good things she had learned and truly help people across the country Megan has seen the worst financially, bounced checks, tax liens, Bankruptcy, pawning jewlery..... everything as a financial planner she cringed at she now had experienced and overcome By the Grace of GOD. Megan and Zeke did overcome the worst financial crisis they could have imagined so Megan decided to help the rest of the world by teaching all the ways to get in and out of homes along with other fantastic financial secrets no one in the financial world wants you to know about This book will not only help you buy, sell or save your home but after reading it you will have more knowledge than 90% of people out there on Real Estate It will give you the basic tools to help yourself and be able to make the best decision for you Megan and Zeke believe in Prosperity through charity therefore 50% of book profits go to help people in financial crisis.
The Inheritance is a heart-warming, beautiful story. It talks about birth and death, love and friendship, family and generosity, and above all, transcendent humanity. It is a book that touches on many essential subjects in today's life. It is for the social worker who wants a way to serve the community. It is for the entrepreneur who might want to launch a new venture. It is for the working mother and women who have taught us how to multi-task effectively. It is about harmony and caring among friends. The Inheritance is also a story about project management that "fills an important need for insight and understanding of various aspects of project management ... and an important contribution that allows individuals at diverse level of preparation to access project management information and wisdom." "This book is a great contribution to advancing the profession and supporting the growing interest in project management."
This book is a detailed "how to" book on finding the career minded GREAT employees you need to move your organization forward in a positive manner. Included in the book are samples of --A hiring process manual --An employee policy manual --Sample job descriptions Using the ideas in this book may just save you a lot of blood, sweat, and tears. No theory here, just proven ideas that have WORKED.
Written for the citizen consumer, healthcare professional and employer who asks: "What is health reform going to mean for me?" If you want to know more, this is the book for you. It is written in response to politicians attempting to hijack healthcare at the expense of the American people. As both a physician and economist, Dr. Smith plainly lays out the problems and real, workable solutions. With clinical and administrative experience, Dr. Smith has worked in every area of healthcare, from hospitals to insurance companies. She has seen what's worked and what hasn't in the United States, Europe and the Third World. The answers to how healthcare is actually delivered and where the money is really going will likely surprise you. If we are going to have a serious debate about healthcare, it is time for the American people, healthcare professionals and employers to fully understand and reclaim this most important issue.
Originally published in 1920 this early work on advertising is both expensive and hard to find in its first edition. This is a fascinating read for any one in the advertising business or interested in the history of advertising, but also contains much information that is still useful and practical today. Many of the earliest books, particularly those dating back to 1900s and before, are now extremely scarce and increasingly expensive. We are republishing these classic works in affordable, high quality, modern editions, using the original artwork and text.
The percentage of Hispanics in the American workforce had doubled by the early 2000s (Huntington, 2004). Most legal Hispanic immigrants who are admitted on a yearly basis do not have the skills needed to become leaders (Sirkin & McDermont, 2001). The findings of the proposed qualitative descriptive study provided insight into the gap in the literature regarding the skills needed to become Hispanic leaders. Specific questions focused on factors that influenced the participants in this case study to become leaders. The purpose of this qualitative descriptive study was to identify and describe the skills that contribute to the successful leadership of Hispanic immigrants. A disproportionate number of recent Hispanic immigrants arriving in the United States are not skilled and have not had the opportunity of becoming successful leaders (Huntington, 2004).
Finally, there is a one-stop Enhanced Due Diligence reference source! This book clearly presents methods for risk assessing customers and developing policies, procedures and controls for implementing a sustainable AML enhanced due diligence compliance program. The book not only addresses risk models, risk categories and risk elements, but also provides detailed information regarding specific high risk customer types. "The Desktop Reference" contains sample EDD reviews and everything you need to develop and maintain your EDD program, train your staff, and reduce regulatory risk. This book also teaches how to risk assess different customer types, how to conduct customer on-boarding EDD, and how to conduct ongoing EDD reviews. Sample EDD reviews include those for: Cash Intensive Businesses, Charities and NGOs, Foreign Correspondent Banks, and Private Banking Customers. Also covered are: MSBs and NBFIs, Senior Foreign Political Figures, Non Resident Aliens, and generic high risk customer types.
Selling is what this book is all about. In these pages the author, Don Hults talks about selling not only your products and services, but your ideas and most of all selling yourself. Don believes there are rules to every game and if you play by the rules you will win. He will discuss and suggest proven methods for finding prospects and how to turn them into customer. The book is peppered with true stories of sales success and failure. This book dispenses with unnecessary verbiage and gets to the heart of the matter in few words. He is humorous, talented and blunt. He is the proverbial Old Man on the Mountain ready to pass-on to you fifty years of sales wisdom |
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