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HBR's 10 Must Reads 2018 - The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Customer Loyalty Is Overrated") (HBR's 10 Must Reads) (Hardcover)
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HBR's 10 Must Reads 2018 - The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Customer Loyalty Is Overrated") (HBR's 10 Must Reads) (Hardcover)
Series: HBR's 10 Must Reads
Expected to ship within 10 - 15 working days
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A year's worth of management wisdom, all in one place. We've
reviewed the ideas, insights, and best practices from the past year
of Harvard Business Review to keep you up-to-date on the most
cutting-edge, influential thinking driving business today. With
authors from Michael E. Porter to Daniel Kahneman and company
examples from P&G to Adobe, this volume brings the most current
and important management conversations to your fingertips. This
book will inspire you to: Reconsider what keeps your customers
coming backCreate visualizations that send a clear messageAssess
how quickly disruptive change is coming to your industryBoost
engagement by giving your employees the freedom to break the
rulesUnderstand what blockchain is and how it will affect your
industryGet your product in customers' hands faster by accelerating
your research and development phase This collection of articles
includes "Customer Loyalty Is Overrated," by A.G. Lafley and Roger
L. Martin; "Noise: How to Overcome the High, Hidden Cost of
Inconsistent Decision Making," by Daniel Kahneman, Andrew M.
Rosenfield, Linnea Gandhi, and Tom Blaser; "Visualizations That
Really Work," by Scott Berinato; "Right Tech, Wrong Time," by Ron
Adner and Rahul Kapoor; "How to Pay for Health Care," by Michael E.
Porter and Robert S. Kaplan; "The Performance Management
Revolution," by Peter Cappelli and Anna Tavis; "Let Your Workers
Rebel," by Francesca Gino; "Why Diversity Programs Fail," by Frank
Dobbin and Alexandra Kalev; "What So Many People Don't Get About
the U.S. Working Class," by Joan C. Williams; "The Truth About
Blockchain," by Marco Iansiti and Karim R. Lakhani; and "The Edison
of Medicine," by Steven Prokesch.
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