By any measure, workplace violence is increasing in frequency and
intensity. A recent report estimates its cost at over $120 billion.
Meanwhile, experts agree that risk factors, including
psychological, behavioral, and situational stressors, are
increasing in the context of today's volatile business environment.
This timely book integrates insights from the fields of management
and social psychology to identify the sources of workplace violence
and offer readers practical strategies for preventing it,
protecting themselves and their employees from it, and reacting
swiftly and effectively when it happens. Featuring case examples,
interviews, practical recommendations, and resources for additional
information, the authors debunk common myths and misconceptions
about workplace violence, its perpetrators, and its victims, and
consider the link between domestic and workplace violence—in
particular, its implications for women and minorities. The result
is an essential guide for anyone, including managers and employees,
human resource professionals and counselors, psychologists and
other advocates, affected by the impact of workplace violence and
seeking solutions. The statistics are alarming. Homicide is the
most frequent manner in which female employees are fatally injured
at work; it is the number two cause for men. According to a recent
study cited by the Society for Human Resource Management, incidents
of workplace violence have increased steadily over the past sixteen
years; 58 percent of participating companies reported that
disgruntled employees have threatened senior managers in the past
year, 17 percent said employees had intentionally and maliciously
downloaded computer viruses, and 10 percent said they were victims
of product tampering. Meanwhile, the costs linked to workplace
violence have been estimated at over $120 billion. Experts agree
that risk factors for workplace violence include psychological,
behavioral, and situational stressors—and today's volatile
business environment increases their intensity. This timely book
integrates insights from the fields of management and social
psychology to identify the sources of workplace violence and offer
readers practical strategies for preventing it, protecting
themselves and their employees from it, and reacting swiftly and
effectively when it happens. Featuring case examples, interviews,
practical recommendations, and resources for additional
information, the authors debunk common myths and misconceptions
about workplace violence, its perpetrators, and its victims, and
consider the link between domestic and workplace violence—in
particular, its implications for women and minorities. The result
is an essential guide for anyone, including managers and employees,
human resource professionals and counselors, psychologists and
other advocates, who is affected by the impact of workplace
violence and is seeking solutions.
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