Nonprofit community-based social services teams deliver programs
and resources to communities facing the greatest symptoms of
inequality in this country. We are fortunate that front-lines
professionals triage high-risk situations and cultivate
opportunities for generational healing. Yet their work has not been
comprehensively explored in the science on workplace chronic stress
and vicarious trauma (CSVT). Few know that among tested teams, 52%
of individuals face work-based chronic stress and 24% experience
vicarious trauma. This work starts a public and transparent
conversation about nonprofit community-based social services
professionals, their important work, their suffering and the need
to mitigate CSVT. In order to make a change, this book
contextualizes why CSVT is left primarily unmitigated and
unacknowledged in community-based organizations. The science
covered in this book demonstrates that the very job duties that
require highly adept and empathetic skills pull the professionals
closest to the stress and trauma of those who they serve. Social
science research also directs attention to nonprofit sector culture
and norms that perpetuate inequality internally, further creating
an employment context of suffering. Shedding light on the factors
that create unmitigated and unacknowledged CSVT allows for the
implementation of both short-term and long-term solutions.
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