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Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry

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Co - Creation in Tourist Experiences (Hardcover) Loot Price: R4,469
Discovery Miles 44 690
Co - Creation in Tourist Experiences (Hardcover): Nina Prebensen, Joseph Chen, Muzaffer Uysal

Co - Creation in Tourist Experiences (Hardcover)

Nina Prebensen, Joseph Chen, Muzaffer Uysal

Series: Contemporary Geographies of Leisure, Tourism and Mobility

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Loot Price R4,469 Discovery Miles 44 690 | Repayment Terms: R419 pm x 12*

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The tourist experience is multi-faceted and dynamic, as tourists engage with its formation and creation. The tourists then become vital in creating value for themselves together with the service provider. Experience value cannot be pre-produced, but is co-created between host and guest(s) in the servicescape. The tourist managers can therefore only plan for and facilitate for value co-creation to take place. This book responds to the need for a critical review of how firms can facilitate and dramatize for enhanced experience value for tourists. As the roles of participants and providers are changing rapidly, new knowledge in terms of how value creation and value co-creation can transpire needs to be generated. The aim of this book is therefore to accentuate the role and importance of the core elements in value creation processes, namely, the customer(s), the setting in which co-creation would take place, and the provider. Bringing together scholars from diverse areas to address the nature of how the actors co-create values through interaction in different experience settings, the book also serves as a guide to the best practice of co-creation of tourist experiences. It will therefore appeal practically as well as theoretically to scholars and students of tourism, marketing, leisure, hospitality, and services management.

General

Imprint: Routledge
Country of origin: United Kingdom
Series: Contemporary Geographies of Leisure, Tourism and Mobility
Release date: April 2017
First published: 2017
Editors: Nina Prebensen • Joseph Chen • Muzaffer Uysal
Dimensions: 234 x 156 x 15mm (L x W x T)
Format: Hardcover - Cloth over boards
Pages: 178
ISBN-13: 978-1-138-18330-8
Categories: Books > Business & Economics > Business & management > Sales & marketing > General
Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry
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LSN: 1-138-18330-X
Barcode: 9781138183308

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