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Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)

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Balanced Scorecard Step-by-Step - Maximizing Performance and Maintaining Results 2e (Hardcover, 2nd Edition) Loot Price: R1,058
Discovery Miles 10 580
You Save: R232 (18%)

Balanced Scorecard Step-by-Step - Maximizing Performance and Maintaining Results 2e (Hardcover, 2nd Edition)

P. R. Niven

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List price R1,290 Loot Price R1,058 Discovery Miles 10 580 | Repayment Terms: R99 pm x 12* You Save R232 (18%)

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PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results

second edition

"As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning scorecard campaign. Easy to read . . . tells a powerful story with lessons learned/best practices from global customer implementations. Must-read for anyone interested in BSC or grappling with how to create a strategically aligned organization."
--Vik Torpunuri, President and CEO, e2e Analytix

"In Balanced Scorecard Step-by-Step, Second Edition, Paul Niven provides an intuitive and incredibly effective blueprint for transitioning strategic ambition to execution. Paul's pragmatic approach provides leaders with a tool for managing a company's journey from strategic ideas to world-class performance. The Balanced Scorecard is a masterful tool for guiding companies through transformation, and I speak from personal experience when I say Paul's blueprint works! It is the most effective guide I have seen. Balanced Scorecard Step-by-Step will serve any leader well if their ambition is to efficiently engage their teams in achieving a set of strategic goals."
--Allan A. MacDonald, Vice President, Sales and Customer Solutions Bell Canada National Markets

"Paul Niven has done it again!!! With this book, he has further operationalized the enlightened Balanced Scorecard concept into a fully functional system that optimizes business execution and performance!"
--Barton Johnson, President, Financial FreedomSenior Funding Corporation, The Reverse Mortgage Specialist

General

Imprint: John Wiley & Sons
Country of origin: United States
Release date: September 2006
First published: August 2006
Authors: P. R. Niven
Dimensions: 233 x 162 x 25mm (L x W x T)
Format: Hardcover
Pages: 318
Edition: 2nd Edition
ISBN-13: 978-0-471-78049-6
Categories: Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
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LSN: 0-471-78049-9
Barcode: 9780471780496

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