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Books > Social sciences > Sociology, social studies > Social institutions
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The Politics of the Public Encounter - What Happens When Citizens Meet the State (Hardcover)
Loot Price: R3,966
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The Politics of the Public Encounter - What Happens When Citizens Meet the State (Hardcover)
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On the ground floor of government, citizens interact with teachers,
medical staff, police officers and other professionals in public
service. It is during these encounters that laws, public policies
and professional guidelines gain further substance and form. In
this insightful book, Peter Hupe brings together expert
contributions from scholars across the globe to study the social
mechanisms behind these public encounters. Integrating empirical
case studies with cutting-edge theory, The Politics of the Public
Encounter investigates what happens when citizens meet the state.
Adopting a realist perspective, contributors examine the dichotomy
between what is expected to happen and what actually happens at the
street level of government. Chapters explore topics such as rule
application and individual agency, the relationship between
discretion and accountability, the consequences of digitalization
and citizens' impression management. Hupe concludes with a
reflective essay and gives an account of what has been left aside,
advancing a clear agenda for future research into the relationship
between citizen and state. Advanced students and scholars of law,
political science, public administration, sociology and philosophy
interested in the mechanisms behind the citizen/state encounter
will benefit from the book's multi-disciplinary approach. Its
realist insights will also be an essential reference point for
public service professionals.
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