This innovative book offers help to managers and firms as they
deal with cross-cultural issues in their operations. As newly
independent nations offer new market opportunities for
international firms, cross-cultural issues are presenting new
competitive problems. Increasingly, both new and experienced firms
are encountering difficulties and often committing costly blunders
as they attempt to deal with the cultural issues. In an insightful
text that is both theoretical and practical, the author offers an
interesting staffing and structural alternative to help firms
regain and maintain their competitive edge.
An in-depth look at the cultural environment of the emerging
global economy provides insight into the cultural-issue problems
facing all businesses. While the problems are crucial for
internationally operating business firms, domestically operating
firms are also beginning to encounter critical cross-cultural
problems. Maddox notes a number of costly blunders made by firms
and analyzes the different reasons for these blunders. The critical
role of the cultural integration function in organizations in
dealing with these problems is explored, along with the inadequacy
of continuing or merely increasing past efforts. A new
organizational structure response is proposed as an alternative to
the old way of dealing with the problem.
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