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Global Outsourcing Strategies - An International Reference on Effective Outsourcing Relationships (Paperback)
Loot Price: R1,724
Discovery Miles 17 240
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Global Outsourcing Strategies - An International Reference on Effective Outsourcing Relationships (Paperback)
Expected to ship within 12 - 17 working days
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One of the most significant techniques to which companies and
organizations have turned to improve service delivery and reduce
costs has been outsourcing. Over the last 10 years, almost any
process has been successfully outsourced. But during that period
there have been failures too; projects that never realised their
objectives or that had unforeseen impact on business. Global
Outsourcing Strategies is a state-of-the-art guide to the best
lessons to be learned for successfully implementing and outsourcing
projects, or for revisiting existing operations. The 22 chapters
explore some of the new areas for outsourcing, after traditional
targets such as IT and finance. Information is provided on the
different facets of the outsourcing process, such as contract
negotiation, the risks involved in outsourcing, the need for
service level agreements, the critical requirements needed to build
and sustain outsourcing relationships, and ethical supply chain
issues. There are also sections exploring the impact of outsourcing
on organizational structures; the long term effects; legal issues;
management control and inter-firm relationships; as well as case
studies from both the public and private sector on the practical
side of outsourcing. The book will appeal to practitioners and
researchers alike. This is a must-have guide for any organization
approaching outsourcing as a global (or local) strategy and for
those organizations now reviewing or developing their outsourcing
partnerships.
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