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The Field Guide to Human Error Investigations (Hardcover)
Loot Price: R3,237
Discovery Miles 32 370
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The Field Guide to Human Error Investigations (Hardcover)
Series: Routledge Revivals
Expected to ship within 12 - 17 working days
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This title was first published in 2002: This field guide assesses
two views of human error - the old view, in which human error
becomes the cause of an incident or accident, or the new view, in
which human error is merely a symptom of deeper trouble within the
system. The two parts of this guide concentrate on each view,
leading towards an appreciation of the new view, in which human
error is the starting point of an investigation, rather than its
conclusion. The second part of this guide focuses on the
circumstances which unfold around people, which causes their
assessments and actions to change accordingly. It shows how to
"reverse engineer" human error, which, like any other componant,
needs to be put back together in a mishap investigation.
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