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Books > Social sciences > Politics & government > Central government
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It Can Be Done in Government - An Approach for Improving Efficiency in the Public Sector (Hardcover)
Loot Price: R2,054
Discovery Miles 20 540
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It Can Be Done in Government - An Approach for Improving Efficiency in the Public Sector (Hardcover)
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It Can Be Done: An Approach for Improving Efficiency in the Public
Sector , provides a roadmap describing a simple approach for
improving processes using teams. This book is ideal for process
improvement initiatives, academic institutions, organizational
change practitioners, public entities, and administrators and
leaders seeking a practical approach for the promotion and
implementation of organizational effectiveness. Throughout this
handbook, the term process refers to a series of steps that create
a product or service. Processes are different from projects.
Projects have a beginning and an end. Processes are ongoing,
cyclical, and rarely operate in isolation. They connect to or
impact many other processes. An approach to improve these processes
is the focus of this book. As a public sector leader, you are
encouraged, more often than not, to have an external perspective
looking outside, looking long term. You are told to keep your eyes
on the horizon, spend time figuring out what the public or the
customer wants, to pay attention to what other similar
organizations are doing, build external partnerships, network, and
analyze both the external opportunities and threats. The truth is,
however, the leaders and organizations that stand out are those
who, contrary to this traditional approach, aggressively look
internally, with a balance, more likely, of 80% internal and 20%
external, particularly within the public sector.
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