Managing Reputation in The Banking Industry - Theory and Practice (Hardcover, 1st ed. 2016)

The topic of reputational crisis in the banking sector has received increasing attention from academics and practitioners. This book presents expert contributions that cover three main aspects: first, an extensive review of the literature on reputational risk in the banking sector aimed to identify the relationships between causes, effects, stakeholders, and key qualitative-quantitative variables involved during the reputational crisis of a bank; second, devising a conceptual framework for management of reputational crisis in banking, and finally, testing this framework with the results of an empirical analysis carried out by observing key variables of some known cases of reputational crisis relating to international banks and proposing case studies regarding the dynamic process of reputation management.

General

Imprint:	Springer International Publishing AG
Country of origin:	Switzerland
Release date:	April 2016
First published:	2016
Editors:	Stefano Dell'atti • Annarita Trotta
Dimensions:	235 x 155 x 17mm (L x W x T)
Format:	Hardcover
Pages:	187
Edition:	1st ed. 2016
ISBN-13:	978-3-319-28254-1
Categories:	Books > Business & Economics > Finance & accounting > Finance > Banking Books > Business & Economics > Business & management > Sales & marketing > Public relations Books > Money & Finance > Banking
LSN:	3-319-28254-9
Barcode:	9783319282541

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