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Supplier Relationship Management - How to Maximize Vendor Value and Opportunity (Paperback, 1st ed.)
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Supplier Relationship Management - How to Maximize Vendor Value and Opportunity (Paperback, 1st ed.)
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There's a new buzz phrase in the air: Supplier Relationship
Management (SRM). Corporate executives know it's necessary, but
there's only one problem. Nobody yet knows how to do it. Or they
think it's all about bashing your vendors over the head until they
reduce the price another 4%. Supplier Relationship Management: How
to Maximize Vendor Value and Opportunity changes all that.
Containing the best and most innovative advice from the operations
and procurement experts at consultant AT Kearney, this book shows
that SRM is at root a strategic discussion requiring
cross-functional interaction and internal alignment at the highest
levels. It requires an honest appraisal of the value that suppliers
now bring to your firm, as well as their potential value. It then
requires a frank and constructive business-to-business dialogue
about how to improve the relationship. When this happens, a company
reaps myriad benefits, ranging from new opportunity to added value
to competitive advantage-and, quite likely, to overall (and
sometimes substantial) cost reductions. This book shows the most
concrete methods you can use today to: Identify value-adding
opportunities in the supply chain Work closely with suppliers to
maximize the benefits Work the "Critical Cluster" of suppliers,
where the greatest opportunity for advantage lies Review suppliers
to encourage constant gains in quality and cost Turn your SRM
strategy into a major competitive advantage Supplier Relationship
Management introduces and explains the Supplier Interaction Model,
a key tool that will help you get the most from your supplier
relationships. It segments the supplier universe into nine
categories, from those you want to run away from fast to those so
good and so useful to your organization that it can make sense to
invest in them directly. Numerous case studies show how to apply
the principles to your situation. Supplier Relationship Management
burns off the fog that has surrounded the procurement process for
far too long. It is the definitive guide for business executives
who want to get the maximum benefits from suppliers and gain very
real advantages over competitors.
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