The Benchmarking Book (Hardcover)

With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company's processes and performance through benchmarking.

General

Imprint:	Routledge
Country of origin:	United Kingdom
Release date:	October 2017
First published:	2009
Authors:	Tim Stapenhurst
Dimensions:	229 x 152 x 34mm (L x W x T)
Format:	Hardcover
Pages:	496
ISBN-13:	978-1-138-46444-5
Categories:	Books > Business & Economics > Economics > General Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM) Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
LSN:	1-138-46444-9
Barcode:	9781138464445

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