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Public Management - A Research Overview (Hardcover)
Loot Price: R1,585
Discovery Miles 15 850
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Public Management - A Research Overview (Hardcover)
Series: State of the Art in Business Research
Expected to ship within 12 - 17 working days
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Total price: R1,605
Discovery Miles: 16 050
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Public Management: A Research Overview provides a structured survey
of the state of the art of public management research. Looking at
the enduring themes of bureaucracy, autonomy, markets and
collaboration, each chapter introduces key foundational studies
before reviewing contemporary research. Although originally
intended to maximise efficiency, work on bureaucracy points to the
problems of red tape, contested accountabilities, performance
management, merit and public service motivation. Autonomy research
asks whether reforms intended to free subservient agencies from red
tape and political interference have delivered the goods. Are
autonomous service managers more focused on the needs of
citizen-consumers and more entrepreneurial in their appetite for
innovation? Marketisation reforms take a further step away from
bureaucratic forms of control by exposing public services to market
forces of one form or another. Competitive contracting and
privatisation put public services into real markets while
quasi-markets and yardstick competition try to recreate these
pressures without private ownership. Perhaps reacting to the
fragmentation unleashed by unbundling and marketisation,
collaboration promises to deliver improvement through voluntary
processes of negotiation and exchange. Vertical forms of
collaboration between different levels of government, or between
governments and citizens, promise a better match between policies
and problems. Lateral collaboration between agencies working at the
same level are intended to tackle the so-called wicked issues that
fall between jurisdictions or else to share services and unlock
economies of scale. The book concludes by considering the new
challenges facing public management from global warming to the rise
of populism and affective polarisation. Drawing on evidence from
across the world, the book will speak to all those studying and
practising public management.
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