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Books > Business & Economics > Business & management > Office & workplace
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Workplace Violence (Hardcover, Illustrated Ed)
Loot Price: R4,147
Discovery Miles 41 470
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Workplace Violence (Hardcover, Illustrated Ed)
Expected to ship within 12 - 17 working days
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This book examines some of the key issues around violence at work
which have emerged in the new millennium, including the events of
September 11th 2001 and other terrorist-related incidents,
identifying these as an extreme form of workplace violence. It
builds upon the expanded typology of workplace violence in Violence
at Work (Willan, 2001), and identifies four types of workplace
violence: intrusive, external violence including terrorism;
consumer/client-related violence; staff-related violence;
organizational violence. This book also addresses some key emerging
and controversial issues facing those concerned with workplace
violence, including staff who abuse those in their care, domestic
violence spilling over into the workplace, violence against aid and
humanitarian workers, and organizations who are themselves abusive
to their staff and service users as well as oppressive of their
surrounding communities. Workplace Violence goes beyond the current
emphasis on equipping 'primary responders' (e.g. police, fire
ambulance, etc) to react to terrorist-related and other workplace
violence incidents, paying attention to the 'secondary' responders
such as human services workers, managers, human resources staff,
unions, occupational health and safety professionals, humanitarian
aid workers and median staff - and their training and support
needs.
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