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Public Service Innovations in China (Hardcover, 1st ed. 2017)
Loot Price: R3,554
Discovery Miles 35 540
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Public Service Innovations in China (Hardcover, 1st ed. 2017)
Series: Governing China in the 21st Century
Expected to ship within 12 - 17 working days
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This edited volume presents case studies of the transformation of
China's public services over the past decade in China. As the
country has experienced fundamental changes in its demographic,
economic, social and environmental structures, demands on public
services have been increasing tremendously, and have become
unprecedentedly diverse. In response, innovations to provide new
services, expand service recipients, adopt new technologies, engage
partners, and streamline service processes have been employed
widely in China to increase service efficiency, enhance quality,
enlarge coverage, and improve citizen satisfaction. This book
examines prominent cases of public service innovations in China,
disclosing their causes, patterns, diffusion, and effects. These
cases provide interesting evidence about the nature and
effectiveness of public service innovations in China while
highlighting to what extent these innovations can be explained by
accepted theories and whether new theory building is needed. This
book will be of value to academics and policymakers seeking to
understand the evolving Chinese political system.
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