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Transform Behaviors, Transform Results! - Identifying and Using Behavioral Indicators to Drive Sustainable Change and... Transform Behaviors, Transform Results! - Identifying and Using Behavioral Indicators to Drive Sustainable Change and Improvement (Paperback)
Morgan Jones, ew Butler, Gerhard Plenert
R1,068 Discovery Miles 10 680 Ships in 12 - 17 working days

When trying to embed changes or new mindsets and behaviors, organizations tend to focus on following a particular methodology rather than clearly defining the underlying behaviors that will deliver the sustainable behavioral change and align the thought processes that drive the behaviors-whether their intent is to continuously improve safety or overall risk management or achieve a sustainable growth and improvement trajectory. The key role of leadership teams is not to deliver results. It is to inspire and own the organizational culture that delivers the expected results. If culture is owned by HR, it is doomed to be another thing leaders have to do on top of their day job. Business leadership teams must oversee defining and managing organizational culture and have HR coach the capability of leaders to cast the right leadership shadow by role modeling the right behaviors, rewarding the right behaviors in their teams, and providing clarity on expectations around behaviors for all leaders and employees. The most challenging part of any performance-improvement implementation is the identification of key behavioral indicators (KBIs). The purpose of this book is to assist with that challenge and make "behaviors" easier to understand and identify. The book defines and describes the importance of focusing on the behaviors necessary for sustainable change rather than focusing on the tools and methodology behind change management. It discusses multiple lenses of change including Lean, Six Sigma, Agile, Risk, and Customer Experience and also addresses the weaknesses of complying solely with the methodology and tools. It proposes a behavioral framework to suit each particular lens. This book begins with reasons most continuous improvement programs fail to deliver the expected results. More importantly, it discusses embedding the newly described mindsets and capabilities into the business. The book concludes by providing leaders a roadmap and a coaching framework for how to align and embed their new behavioral framework at all levels, starting from the front-line worker up to the CEO. Essentially, this book leads the reader through the process of understanding the concept of defining behaviors and the difference between them and tools/methodology. It introduces KBIs for leaders to define and drive the desired behaviors at all levels. This will increase the probability of sustainability for the improvement initiative by focusing on and maturing the behaviors these initiatives are trying to drive.

Transform Behaviors, Transform Results! - Identifying and Using Behavioral Indicators to Drive Sustainable Change and... Transform Behaviors, Transform Results! - Identifying and Using Behavioral Indicators to Drive Sustainable Change and Improvement (Hardcover)
Morgan Jones, ew Butler, Gerhard Plenert
R3,597 Discovery Miles 35 970 Ships in 12 - 17 working days

When trying to embed changes or new mindsets and behaviors, organizations tend to focus on following a particular methodology rather than clearly defining the underlying behaviors that will deliver the sustainable behavioral change and align the thought processes that drive the behaviors-whether their intent is to continuously improve safety or overall risk management or achieve a sustainable growth and improvement trajectory. The key role of leadership teams is not to deliver results. It is to inspire and own the organizational culture that delivers the expected results. If culture is owned by HR, it is doomed to be another thing leaders have to do on top of their day job. Business leadership teams must oversee defining and managing organizational culture and have HR coach the capability of leaders to cast the right leadership shadow by role modeling the right behaviors, rewarding the right behaviors in their teams, and providing clarity on expectations around behaviors for all leaders and employees. The most challenging part of any performance-improvement implementation is the identification of key behavioral indicators (KBIs). The purpose of this book is to assist with that challenge and make "behaviors" easier to understand and identify. The book defines and describes the importance of focusing on the behaviors necessary for sustainable change rather than focusing on the tools and methodology behind change management. It discusses multiple lenses of change including Lean, Six Sigma, Agile, Risk, and Customer Experience and also addresses the weaknesses of complying solely with the methodology and tools. It proposes a behavioral framework to suit each particular lens. This book begins with reasons most continuous improvement programs fail to deliver the expected results. More importantly, it discusses embedding the newly described mindsets and capabilities into the business. The book concludes by providing leaders a roadmap and a coaching framework for how to align and embed their new behavioral framework at all levels, starting from the front-line worker up to the CEO. Essentially, this book leads the reader through the process of understanding the concept of defining behaviors and the difference between them and tools/methodology. It introduces KBIs for leaders to define and drive the desired behaviors at all levels. This will increase the probability of sustainability for the improvement initiative by focusing on and maturing the behaviors these initiatives are trying to drive.

Driving the Enterprise to Sustainable Excellence - A Shingo Process Overview (Hardcover): Gerhard Plenert Driving the Enterprise to Sustainable Excellence - A Shingo Process Overview (Hardcover)
Gerhard Plenert
R1,279 Discovery Miles 12 790 Ships in 12 - 17 working days

This book presents a big-picture overview of the entire Shingo improvement process. It fully discusses the needs and benefits of the Shingo process, and what is required if you seek to execute the Shingo Model in your enterprise and focuses on creating an enduring organization-wide continuous improvement process. It gives the reader a discussion of the entire Shingo experience while the most existing books on the model are course specific. There are numerous discussions, conference talks, and webinars of why the Shingo process is beneficial, and what types of improvements can be achieved, but the crucial material has not been assembled in one concise book, giving the executive, manger, or supervisor an overview and understanding of what the Shingo experience entails. The main purpose of this book. It is for the executives who want to understand their role in supporting and leading middle management with its implementation. Many executives from developing countries all over the world are seeking a concise definition of what the Shingo model is, and this book functions as the perfect primer. Even those who have attended and implemented the lessons from the Shingo Institute's courses would find this book a benefit as it serves perfectly as backup and reference material. In addition, this book helps anyone who has started their journey with the Shingo model and may be confused about what to do and expect -- It gives them a vision of what the continuing journey will look like. The Shingo process is being taught at numerous universities and this book could indeed serve as the appropriate textbook or supplemental reading. Essentially, this book teaches an innovative and extremely successful approach to continuous improvement, referred to as the Shingo process. It is based on a set of universally accepted principles that are endorsed by improvement leaders such as Covey and companies such as Toyota. This book is not a detailed review or a replacement of the Shingo workshops. It is an overview of the entire Shingo process, starting with a discussion of the challenges that many of todays enterprises are experiencing. The author, in his role as a PhD in economics, has studied industries and has worked closely with many of them attempting to understand their weaknesses. Next, this book builds upon an understanding of these weaknesses. The book discusses how the over-all Shingo methodology fits into these organizations and highlights the benefits. The next step is then to discuss what requirements are necessary for an organization to get ready for a Shingo transformation. What are the steps that the organization needs to go through, and when will it know that it is ready to begin? The book briefly reviews the Shingo Insights and Principles and explains how the Shingo courses should be best utilized to facilitate the desired transformation. It suggests some alternative plans for over-all implementation based on the current state of the enterprise. It explains why there is no "one way" for successful implementation and how the implementation sequence needs to be customized. It also discusses the length of time needed for success and how this differs depending on the current enterprise environment. Lastly the book explains how the implementation and Shingo training is never finished. It is an on-going process and success is defined by internal improvements, not by some arbitrary external benchmark. The book is intended to be educational, thought provoking, entertaining in its stories and examples, and a guideline towards the development of a plan for continuous improvement. This book is filled with stories and examples, showing successful and not so successful implementations. The stories are used to highlight many of the pitfalls that have arisen and may arise for you and which can be avoided if the reader is aware of them and knows how to watch for them.

Driving Strategy to Execution Using Lean Six Sigma - A Framework for Creating High Performance Organizations (Hardcover):... Driving Strategy to Execution Using Lean Six Sigma - A Framework for Creating High Performance Organizations (Hardcover)
Gerhard Plenert, Tom Cluley
R1,845 Discovery Miles 18 450 Ships in 12 - 17 working days

Many organizations develop strategic plans that gather dust on bookshelves. Many other organizations employ Lean and Six Sigma methodologies to eliminate waste and reduce process variation only to find they are not moving the big bars that measure success for the organization. Driving Strategy to Execution Using Lean Six Sigma: A Framework for Creating High Performance Organizations details a framework for leveraging an organization's Lean Six Sigma capability in a manner that drives their strategic plans to execution by linking their strategy deployment into the fabric of their day-to-day operations.

Bolstered by real-world examples of successful strategy execution, leveraging, and Six Sigma, the book provides:

  • An organizational framework for understanding the strategic process
  • A model to follow in developing and executing short-range (5 years out) strategies
  • A model for longer-range visioning, scenario modeling, and strategy execution
  • An assessment tool for measuring an organization's transformation to high performance

The framework provides a proven methodology that takes a systems approach to creating high performance. It presents the core process of strategy development and SA&D with the governing process of driving the right metrics through a balanced scorecard approach focused on the organization's value stream. It then combines this with the enabling process of change management and the creation of a culture of problem solving, waste elimination, and internal discipline to standard work.

Anyone can write a book on the procedures behind "Strategy" without understanding the key drivers that give a strategy excitement, commitment, and fire. Here, Gerhard Plenert and Tom Cluley do more than that. First, they examine how to make a strategy meaningful and powerful. Then, they underline the critical piece to strategy development-the execution piece-which takes the glossy strategy brochure off the shelf and makes a usable and executable plan. The book focuses on how to build great strategies and includes examples of what makes them great. It demonstrates how a well-developed strategy generates excitement within an organization, offering you the tools to navigate and design a workable and achievable plan for success for your organization.

Strategic Excellence in the Architecture, Engineering, and Construction Industries - How AEC Firms Can Develop and Execute... Strategic Excellence in the Architecture, Engineering, and Construction Industries - How AEC Firms Can Develop and Execute Strategy Using Lean Six Sigma (Hardcover)
Gerhard Plenert, Joshua Plenert
R1,508 Discovery Miles 15 080 Ships in 12 - 17 working days

Strategic Excellence in the Architecture, Engineering, and Construction Industries is a process of applied strategic thinking designed to develop a strategy empowered with the agility to adapt to changing circumstances and to drive a high performing culture of ideal behaviors. It is infused with the insight and the thought leadership of the Shingo Model and the scientific thinking of Lean Six Sigma. The book goes beyond the classic approach to strategic planning by driving effective execution of the strategy through the embedment of collective ownership and organization-wide alignment into the entire process. Significant advances in strategic planning and management have been developed over decades of learning and practice. Many of those advances, however, have been developed in the manufacturing industry and have not been translated into terms easily applicable to the A/E/C (Architectural / Engineering / Construction) industry. This book incorporates current best practices from cutting edge organizations around the globe and presents those in a way that they can easily be applied to A/E/C organizations through an efficient and effective process.

Reinventing Lean - Introducing Lean Management into the Supply Chain (Hardcover): Gerhard Plenert Reinventing Lean - Introducing Lean Management into the Supply Chain (Hardcover)
Gerhard Plenert
R1,548 Discovery Miles 15 480 Ships in 12 - 17 working days

Most books on Supply Chain Management simply focus on how to move materials and key resources throughout an industrial enterprise. Reinventing Lean shows how SCM can be made "Lean," leading to much more reliable, cost-effective and competitive Supply Chain Management" (SCM). In this book, the reader will find a collection of management tools that will help to implement Lean principles, and to understand the components of an integrated Supply Chain Management system. Moreover, the book will show that to make Lean SCM effective, both the functional management tools as well as an enterprise-wide cultural readiness are needed in order to lay the groundwork for a World Class Lean Supply Chain.
Reinventing Lean will carefully lead engineers and manufacturing managers on how to adopt a cutting-edge Lean Supply Chain strategy. The book will lay out various proven approaches to incorporating Lean and SCM practices, by focusing on the ways in which SCM relates to materials, money, and information movement within the manufacturing environment. And because Reinventing Lean recognizes that a successful Lean SCM system cannot be achieved unless an organization supports team integration and the willingness to adapt to change, it provides not only the technical tools but also methods for changing company cultural factors that can make it all come together for a successful operation.
* Industrial engineers and plant managers, with strong backgrounds in SCM, will learn how lean management principles can be utilized to make their organizations leaner, more efficient, and more competitive
* Readers will find out how to lay out various approaches to incorporating Lean and SCM practices
*Readers can learn how to customize a cutting-edge Lean Supply Chain strategy which will give a distinct advantage over the competition

Toyota's Global Marketing Strategy - Innovation through Breakthrough Thinking and Kaizen (Hardcover): Shozo Hibino,... Toyota's Global Marketing Strategy - Innovation through Breakthrough Thinking and Kaizen (Hardcover)
Shozo Hibino, Koichiro Noguchi, Gerhard Plenert
R1,016 Discovery Miles 10 160 Ships in 12 - 17 working days

There are many books on the market that discuss the Toyota Production System but few that insightfully analyze its marketing strategy. Authored by former Toyota marketing executives, this is the first book of its kind to detail how Toyota's thinking habits go beyond the shop floor and influence and guide Toyota's marketing function. Toyota has expanded from a venture enterprise to one of the biggest global enterprises because of its innovative mindset (Toyota thinking habits) using Breakthrough Thinking, which supports a new philosophical approach to problem solving, turning 180 degrees away from conventional thinking. Written by Toyota's former executive managing director and founder of Breakthrough Thinking, Toyota's Global Marketing Strategy: Innovation through Breakthrough Thinking and Kaizen: Explores Toyota's "Breakthrough Thinking" Examines how Toyota conducts information gathering. Illustrates how Toyota builds and maintains its unique business culture Shows how Toyota "goes to the customer" and comprehensively studies how customers use their products Reveals Toyota's cars have become some of the biggest selling models in the USA The authors of this book explore Toyota thinking habits as well as Toyota's global marketing strategy, which, since the 1980sa, has been expanding exponentially. The reader will understand the importance of thinking habits in the workplace and will know how to apply them using Toyota as the prime case study.

On the Fringe: Gerhard Plenert On the Fringe
Gerhard Plenert
R498 Discovery Miles 4 980 Ships in 10 - 15 working days
Saving the Small World (Paperback): Gerhard Plenert Saving the Small World (Paperback)
Gerhard Plenert
R542 Discovery Miles 5 420 Ships in 10 - 15 working days
The XLs - A novel that breaks free from traditional sci-fi themes (Paperback): Gerhard Plenert The XLs - A novel that breaks free from traditional sci-fi themes (Paperback)
Gerhard Plenert
R489 Discovery Miles 4 890 Ships in 10 - 15 working days
Dawn of the New Templars (Paperback): Gerhard Plenert Dawn of the New Templars (Paperback)
Gerhard Plenert
R521 Discovery Miles 5 210 Ships in 10 - 15 working days
Montana Bleeds (Paperback): Gerhard Plenert Montana Bleeds (Paperback)
Gerhard Plenert
R490 Discovery Miles 4 900 Ships in 10 - 15 working days
The Siege of the Small World (Paperback): Gerhard Plenert The Siege of the Small World (Paperback)
Gerhard Plenert
R443 Discovery Miles 4 430 Ships in 10 - 15 working days
Siege of the Small World - The History of the Small World (Paperback): Gerhard Plenert Siege of the Small World - The History of the Small World (Paperback)
Gerhard Plenert
R515 Discovery Miles 5 150 Ships in 10 - 15 working days
Finite Capacity Scheduling - Optimizing a Constrained Supply Chain (Paperback): Gerhard Plenert Phd, Gregory Quinn, Bill... Finite Capacity Scheduling - Optimizing a Constrained Supply Chain (Paperback)
Gerhard Plenert Phd, Gregory Quinn, Bill Kirchmier
R1,919 R1,821 Discovery Miles 18 210 Save R98 (5%) Ships in 10 - 15 working days

Finite Capacity Scheduling: Optimizing a Constrained Supply Chain introduces the reader to a critical tool for driving enterprise and supply chain competitive excellence. It teaches the reader how to beat the competition by: . Reducing in-stock inventory and inventory cost . Reducing logistics costs . Increasing on time delivery which increases customer satisfaction . Reducing stock-outs . Improved Supply Chain and Enterprise scheduling and load balancing This book's focus is on scheduling and coordinating demand for Material, Labor, Machine resources and balancing them with available Capacity. Finite Capacity Scheduling identifies an executable balance between resource demand and resource availability; all while coordinating shipments to Supply Chain management systems. FCS schedules everything from HMLV systems and components to HVLM production items; all this while interfacing with enterprise-wide ERP systems. This book: . Shows how FCS optimizes resource scheduling options; including material, equipment, personnel, tools, etc.; anything that creates a constraint on throughput. . Describes how to seamlessly integrate FCS and ERP in a single database . Explains how FCS effectively coordinates material and capacity resources . Shows how FCS delivers feasible Finite Scheduling for Material and Capacity . Schedules work based on actual material and capacity availability . Supports interfacing ERP production with Supply Chain Management systems. . Explains how and why FCS offers feasibility and flexibility The book is a comprehensive guide to understanding, implementing and managing material and capacity resources for the full Supply Chain Management Spectrum of production scheduling applications including complex High Mix Low Volume (HMLV) and simplistic High Volume Low Mix (HVLM) production environments.

Strategic Continuous Process Improvement (Hardcover, Ed): Gerhard Plenert Strategic Continuous Process Improvement (Hardcover, Ed)
Gerhard Plenert
R1,304 R1,071 Discovery Miles 10 710 Save R233 (18%) Ships in 10 - 15 working days

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Proven methods for achieving continuous process improvementResolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems available. This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to achieve desired results. Tested techniques for executing an improvement process are included along with real-world examples. The book concludes with a plan to help you sustain an ongoing culture of continuous quality improvement in your organization. Find out how to: Identify CPI opportunities Evaluate various CPI options using comparative benchmarks Understand the characteristics of each quality option Map CPI characteristics against quality problems Select the appropriate tool to fit a specific quality problem Recognize the role of governance and performance reviews Cascade and communicate CPI throughout your organization Move the needle toward successful process optimization

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