A facilitator has been traditionally defined as someone who helps a group of people understand their objectives, and assists them in planning to achieve them, without taking a position in the discussion. Recently, the International Standards Organization's (ISO's) implementation and other long-term, multi-year team involvement has challenged neutrality in all cases and has created a new type of facilitator, the results facilitator. The Results Facilitator: Expert, Manager, Mentor identifies the skills, training, and education that today's facilitators must possess. Outlining the new role of the facilitator, it presents powerful tools and techniques that can help facilitators achieve success. Continuous learning is a must and should follow the model-Learn-Practice-Evaluate-Act. The book demonstrates the use of Critical Success Factors (CSFs) for measuring progress toward achieving the objectives of a long-term program. It also supplies authoritative guidance on how to effectively plan, conduct, and complete meeting responsibilities. What can go wrong for a facilitator is outlined and methods to eliminate or mitigate these undesired situations are shown. The text details the core competencies that have been established by the International Institute for Facilitators (INIFAC) as well as the International Association of Facilitators (IAF). It shows where improvements can be made in each and recommends a joint IAF and INIFAC effort to consolidate into one facilitator's competency list. The book explains the need for an additional phase to the Tuckman's Group Dynamic Model. It shows several coaching processes including how to use the Toyota Production System's Kata for team improvement. The chapters have a facilitator exercise at the ends to help the reader apply their new knowledge to build their confidence and knowledge.

Over recent years, many new technologies have been introduced to drive the digital transformation in the building maintenance industry. The current trend in digital evolution involves data-driven decision making which opens new opportunities for an energy centered maintenance model. Artificial Intelligence and Machine Learning are helping the maintenance team to get to the next level of maintenance intelligence to provide real-time early warning of abnormal equipment performance. This edition follows the same methodology as the First. It provides detailed descriptions of the latest technologies associated with Artificial Intelligence and Machine Learning which enable data-driven decision-making processes about the equipment's operation and maintenance. Technical topics discussed in the book include: Different Maintenance Types and The Need for Energy Centered Maintenance The Centered Maintenance Model Energy Centered Maintenance Process Measures of Equipment and Maintenance Efficiency and Effectiveness Data-Driven Energy Centered Maintenance Model: Digitally Enabled Energy Centered Maintenance Tasks Artificial Intelligence and Machine Learning in Energy Centered Maintenance Model Capabilities and Analytics Rules Building Management System Schematics The book contains a detailed description of the digital transformation process of most of the maintenance inspection tasks as they move away from being manually triggered. The book is aimed at building operators as well as those building automation companies who are working continuously to digitalize building operation and maintenance procedures. The benefits are reductions in the equipment failure rate, improvements in equipment reliability, increases in equipment efficiency and extended equipment lifespan.

A facilitator has been traditionally defined as someone who helps a group of people understand their objectives, and assists them in planning to achieve them, without taking a position in the discussion. Recently, the International Standards Organization's (ISO's) implementation and other long-term, multi-year team involvement has challenged neutrality in all cases and has created a new type of facilitator, the results facilitator.The Results Facilitator: Expert, Manager, Mentor identifies the skills, training, and education that today's facilitators must possess. Outlining the new role of the facilitator, it presents powerful tools and techniques that can help facilitators achieve success. Continuous learning is a must and should follow the model-Learn-Practice-Evaluate-Act.The book demonstrates the use of Critical Success Factors (CSFs) for measuring progress toward achieving the objectives of a long-term program. It also supplies authoritative guidance on how to effectively plan, conduct, and complete meeting responsibilities. What can go wrong for a facilitator is outlined and methods to eliminate or mitigate these undesired situations are shown.The text details the core competencies that have been established by the International Institute for Facilitators (INIFAC) as well as the International Association of Facilitators (IAF). It shows where improvements can be made in each and recommends a joint IAF and INIFAC effort to consolidate into one facilitator's competency list.The book explains the need for an additional phase to the Tuckman's Group Dynamic Model. It shows several coaching processes including how to use the Toyota Production System's Kata for team improvement. The chapters have a facilitator exercise at the ends to help the reader apply their new knowledge to build their confidence and knowledge.

This book provides organizations with a guide to planning, developing, and implementing an energy reduction and management program. It is specially designed to achieve energy reduction deployment including top management for all employees and onsite contractors. Energy reduction deployment (ERD) can be implemented by itself and render significant savings; however, for even greater savings, this book shows how to implement energy centered management systems (ECMS) which can be in congruence with ISO 50001. This book assists in the hunt for energy waste and is designed to thoroughly cover ECMS plus addresses what additions are necessary to have ECMS conform to ISO 50001 Energy Management System (EnMS). It provides a checklist and information on how to perform an internal audit or self-inspection and discusses how to create an energy awareness organization culture.

Critical-to-success factors (CSFs) have become essential elements to strategic planning and no business can achieve consistent success without effectively adopting them. To take full advantage of CSFs, however, an organization must first understand what they are and how they can be used to drive organizational initiatives and processes. Critical Success Factors Simplified: Implementing the Powerful Drivers of Dramatic Business Improvement provides a concise manual on CSFs that will teach you how to identify and select the right CSFs, measure their impact, and adjust them as needed to reach your goals.

In the first section of the book, Howell, a mechanical and industrial engineer responsible for award-winning initiatives in the military, public utilities industry, and private business gives you an education in CSFs, outlining the highly acclaimed Rockart CSF method. He also demonstrates two powerful techniques for identifying external CSFs, a simple process for generating internal CSFs, and a road map for creating an organization-wide CSF program. The second section of the book covers specific applications of CSFs, from strategic planning to individual pursuits.

CSFs can be employed at all levels of an organization to initiate new ideas, increase productivity, or improve customer service. They can direct a huge corporation or facilitate a departmental improvement. Fleeting success can be achieved through mere luck, but most often sustainable success is accomplished with a plan that focuses in on those factors that you must address to accomplish your objective. This book will help you create such a plan.