With its unique skill-building approach, Interpersonal Communication Fifth Edition provides students with the knowledge and practice they need to make effective choices as communicators in today's rapidly changing, technologically-advanced, and diverse society. Rather than "telling" students how to communicate, authors Richard L. West and Lynn H. Turner integrate skill sets in each chapter so students can apply what they learn to their own lives. Rich with current examples and coverage of technology, social media, and diversity, this practical text makes clear connections among theory, skills, and the situations we all encounter on a daily basis.

Introducing Communication Theory: Analysis and Application focuses on the links between theory and everyday experiences. This text uses an engaging writing style and a consistent, organized template to present the concept of theory and help students become insightful, critical thinkers. The Connect course for this offering includes SmartBook, an adaptive reading and study experience that guides students to master, recall, and apply key concepts while providing automatically graded assessments.

The Routledge Handbook of Communication and Bullying provides an essential and unique analysis of bullying and anti-bullying efforts from a communication-based perspective. Drawing on communication theory and compelling empirical research, this volume offers valuable international perspectives of this pervasive concern, examined within varied contexts. In addition to providing exemplary data-based scholarship, the Handbook is comprised of first-hand accounts of those who have been bullied, adding an integral pragmatic and complementary dimension to the topic. This anthology serves as a useful resource for educators, administrators, managers, and other stakeholders who are challenged with this difficult social issue. Responding to the various charges emanating from the National Communication Association's (NCA) Anti-Bullying Project, this collection constitutes a valuable foundation from which to draw as conversations about bullying continue around the globe.

Few figures have dominated a nation's destiny as much as Marshal Tito of former Yugoslavia. For nearly thirty years he held together mutually hostile religious groups in a deeply divided country, but his death in 1980 rekindled centuries-old hatreds and by 1992 Yugoslavia ceased to exist. In this revealing biography, Richard West questions the full impact of Tito's reign of power and his implicit responsibility for the ensuing violent, bloody war in Bosnia.

'Excellent ... I recommend his book for those who already know about Yugoslavia and want food for thought about the future.' David Owen, "Sunday Times"

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""'Admirable ... Carefully researched and extremely readable.' "Literary Review"

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""'A passionate book, in which West's historical sense is interlaced with his own very intimate knowledge of Yugoslavia from the late 1940s on and of the poignancy of subsequent] events.' Fergus Pyle, "Irish Times"

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""'Masterly'. "Glasgow Herald"

The world of Formula 1 (R) is a powerful mirror to the world of management, where high performance relies on strong leadership, clear goals, selfless teamwork, innovation through constant learning and a winning culture. Performance at the Limit: Business Lessons from Formula 1 (R) Motor Racing uses the case of Formula 1 (R) to demonstrate how business can achieve optimal performance in highly competitive and dynamic environments. This third edition has been extensively updated, including a powerful new framework, 'The Performance Pyramid', recent interviews with leading figures in the industry, and a wide range of lessons for improved business practice. It will be an invaluable guide for managers and students of business alike.

Prioritizing brevity and clarity, this textbook introduces the study of communication through examples and applications of communication in a variety of contexts. With a unique focus on diversity and the impact of culture, each chapter opens with a case study that identifies a communication challenge, which the chapter addresses throughout, and concludes with questions that respond to that challenge. A consistent, organized structure with numerous features including fundamental issues, questions for understanding and analysis, theoretical insight (examining a particular relevant theory), and a skill set section, easily guides you through the foundations of the study of communication. Cross-referencing between chapters demonstrates the multidimensional nature of communication and the everyday talk sections demonstrate how each topic relates to technology, the workplace, or health issues. Offering a wealth of diverse examples from students' personal, professional, and online lives, this book teaches skills allowing students from all academic backgrounds to understand communication.

The world of Formula 1 (R) is a powerful mirror to the world of management, where high performance relies on strong leadership, clear goals, selfless teamwork, innovation through constant learning and a winning culture. Performance at the Limit: Business Lessons from Formula 1 (R) Motor Racing uses the case of Formula 1 (R) to demonstrate how business can achieve optimal performance in highly competitive and dynamic environments. This third edition has been extensively updated, including a powerful new framework, 'The Performance Pyramid', recent interviews with leading figures in the industry, and a wide range of lessons for improved business practice. It will be an invaluable guide for managers and students of business alike.

Museums -- along with books, newspapers, and Wild West shows in the 19th century, movies and television in the 20th -- have shaped our perceptions of American Indians. How have museums' representations of Indians influenced society's understanding of them? How are Indians presented in exhibitions and programs today? What new directions will museums take in the 21st century? This book is the result of a symposium organized by the Smithsonian Institution's National Museum of the American Indian (NMAI). It brings together six prominent museum professionals -- Native and non-Native -- to examine the ways in which Indians and their cultures have been represented by museums in North America and to present new directions museums are already taking.

Traditional museum exhibitions of Native American art and culture often represented only the past, ignoring the living Native voice. Today, museums have begun to incorporate the Native perspective in their displays. Even more dramatic is the increasing number of Indian-run museums, such as the Mille Lacs Indian Museum in Minnesota and the Museum at Warm Springs in Oregon. These essays explore the relationships being forged between museums and Native communities to create new techniques for presenting Native American culture. This publication will stimulate the discussions and analyses that can lead to new partnerships and collaborations.

The Routledge Handbook of Communication and Bullying provides an essential and unique analysis of bullying and anti-bullying efforts from a communication-based perspective. Drawing on communication theory and compelling empirical research, this volume offers valuable international perspectives of this pervasive concern, examined within varied contexts. In addition to providing exemplary data-based scholarship, the Handbook is comprised of first-hand accounts of those who have been bullied, adding an integral pragmatic and complementary dimension to the topic. This anthology serves as a useful resource for educators, administrators, managers, and other stakeholders who are challenged with this difficult social issue. Responding to the various charges emanating from the National Communication Association's (NCA) Anti-Bullying Project, this collection constitutes a valuable foundation from which to draw as conversations about bullying continue around the globe.

Prioritizing brevity and clarity, this textbook introduces the study of communication through examples and applications of communication in a variety of contexts. With a unique focus on diversity and the impact of culture, each chapter opens with a case study that identifies a communication challenge, which the chapter addresses throughout, and concludes with questions that respond to that challenge. A consistent, organized structure with numerous features including fundamental issues, questions for understanding and analysis, theoretical insight (examining a particular relevant theory), and a skill set section, easily guides you through the foundations of the study of communication. Cross-referencing between chapters demonstrates the multidimensional nature of communication and the everyday talk sections demonstrate how each topic relates to technology, the workplace, or health issues. Offering a wealth of diverse examples from students' personal, professional, and online lives, this book teaches skills allowing students from all academic backgrounds to understand communication.