Despite the ubiquity of conflict, significant gaps remain in our knowledge of what influences its escalation and resolution. How collective identity formation impacts social conflicts is taken up in these compelling case studies, ranging from church and community disputes, ethnic conflicts, environmental disputes, to international trade disputes and wars. Important themes include the dynamics of enemy-imaging, the constructs of race and gender, in-groups and out-groups, and the double-edged potential of collective identity formation to both escalate and de-escalate conflicts. Throughout, social conflicts are presented as potent forces for cultural and political change. The contributors highlight methods for resolving intractable identity-based conflicts, including challenging assumptions about the OOther, O creating inclusive identities, and using various negotiation and mediation venues as catalysts for constructive identity shifts. With its ground-breaking scholarship, Social Conflicts and Collective Identities is sure to become a basic building block for the burgeoning conflict resolution field and for improved understanding of identity dynamics in human conflict

Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals. This second edition: - Reviews the fundamental principles of the industry, the cruise experience from a passenger perspective, marketing, planning and destination development. - Includes case studies throughout, translating theory into practical management advice. - Comprises contributions from over fifty international contributors to portray a truly global perspective. - Provides numerous full colour illustrations to bring the subject to life. A valuable 'one-stop-shop' for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.