This book includes lessons and insights from the hospitality management approach of Japanese sustainable organizations, as well as philosophical underpinnings and numerous business practice examples. The "Japanese manner" of providing customer service and hospitality is well-known around the globe. Traditionally, Japanese organizations have specific but implicit standards for how to approach customers and other multi-stakeholders, exhibiting respect and omnipresence. Japanese hospitality is complicated, nuanced, and changing in tandem with Japanese culture. The book presents sustainable and resilient management of society, organizations, and businesses. Kyoto, in particular, is regarded as Japan's cultural capital, and it is home to not only numerous architectures classified collectively by UNESCO, but also to distinctive Japanese hospitality, customs, philosophy, and ethics. The book is a useful resource for academics and business practitioners interested in the hospitality management, service management, and human resource management. The lessons and insights in this book will also throw light on the future course of the post-pandemic era with modern technologies and their transformation.

This book presents peer-reviewed texts from the International Peace Research Association's Ecology and Peace Commission: M.I. Abazie-Humphrey (Nigeria) reviews "Nigeria's Home-Grown DDR Programme"; C. Christian and H. Speight (USA) analyse "Water, Cooperation, and Peace in the Palestinian West Bank"; T. Galaviz (Mexico) discusses "The Peace Process Mediation Network between the Colombian Government and the April 19th Movement"; S.E. Serrano Oswald (Mexico) examines "Social Resilience and Intangible Cultural Heritage: Case Study in Mexico"; A. F. Rashid (Pakistan) and F. Feng (China) focus on "Community Perceptions of Ecological Disturbances Caused During Terrorists Invasion and Counter-insurgency Operations in Swat, Pakistan"; M. Yoshii (Japan) examines "Structure of Discrimination in Japan's Nuclear Export" and finally, S. Takemine (Japan) discusses "'Global Hibakusha' and the Invisible Victims of US Nuclear Testing in the Marshall Islands".

This book has peer-reviewed chapters by scholars from Australia, Canada, Germany, Japan, Mexico and the USA that were presented to the Ecology and Peace Commission (EPC) of the International Peace Research Association (IPRA) in November 2012 in Japan. The chapters address these themes: Expanding Peace Ecology - Peace, Security, Sustainability, Equity and Gender; Two Discourses on Global Climate Change Impacts: From Climate Change and Security to Sustainability Transition; Peace Research and Greening in the Red Zone: Community-based Ecological Restoration to Enhance Resilience and Transitions Toward Peace; Social and Environmental Vulnerability in a River Basin of Mexico; Mobile Learning, Rebuilding Community Through Building Communities, Supporting Community Capacities: Post Natural Disaster Experience; Transforming Consciousness through Peace Environmental Education; Building Peace by Rebuilding Community; Ability Expectations and Peace and on Satoyama Sustainability and Peace.

In this book 25 authors from the Global South (19) and the Global North (6) address conflicts, security, peace, gender, environment and development. Four parts cover I) peace research epistemology; II) conflicts, families and vulnerable people; III) peacekeeping, peacebuilding and transitional justice; and IV) peace and education. Part I deals with peace ecology, transformative peace, peaceful societies, Gandhi's non-violent policy and disobedient peace. Part II discusses urban climate change, climate rituals, conflicts in Kenya, the sexual abuse of girls, farmer-herder conflicts in Nigeria, wartime sexual violence facing refugees, the traditional conflict and peacemakingprocess of Kurdish tribes, Hindustani family shame, and communication with Roma. Part III analyses norms of peacekeeping, violent non-state actors in Brazil, the art of peace in Mexico, grass-roots post-conflict peacebuilding in Sulawesi, hydrodiplomacyin the Indus River Basin, the Rohingya refugee crisis, and transitional justice. Part IV assesses SDGs and peace in India, peace education in Nepal, and infrastructure-based development and peace in West Papua. * Peer-reviewed texts prepared for the 27th Conference of the International Peace Research Association (IPRA) in 2018 in Ahmedabad in India.* Contributions from two pioneers of global peace research:a foreword by Johan Galtung from Norway and a preface by Betty Reardon from the United States.* Innovative case studies by peace researchers on decolonising conflicts, security, peace, gender, environment and development in the Anthropocene, the new epoch of earth and human history.* New theoretical perspectives by senior and junior scholars from Europe and Latin America on peace ecology, transformative peace, peaceful societies, and Gandhi's non-violence policy.* Case studies on climate change, SDGs and peace in India; conflicts in Kenya, Nigeria, South Sudan, Turkey, Brazil and Mexico; Roma in Hungary;the refugee crisis in Bangladesh; peace action in Indonesia and India/Pakistan; and peace education in Nepal.

This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.