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Books > Business & Economics

Showing 1 - 25 of 3136 matches in Business & Economics

The Business And Office Environment (Paperback, 2nd ed): A.A. de Beer, A.W. Erasmus The Business And Office Environment (Paperback, 2nd ed)
A.A. de Beer, A.W. Erasmus
R229 R194 Discovery Miles 1 940 Save R35 (15%) In stock
More From Less - How we Finally Stopped Using Up The World - And What Happens Next (Hardcover): Andrew McAfee More From Less - How we Finally Stopped Using Up The World - And What Happens Next (Hardcover)
Andrew McAfee 1
R469 R294 Discovery Miles 2 940 Save R175 (37%) Shipped within 7 - 12 working days

Bestselling author and co-director of the MIT Initiative on the Digital Economy Andrew McAfee says there's a new reason for optimism: we're past the point of 'peak stuff' - from here on out, it'll take fewer resources to make things, and cost less to lead a comfortable life. This turn of events invalidates the predictions of overpopulation alarmists and those who argue we need to drastically reduce our conception of how much is enough. What has made this turnabout possible? One thing primarily: the collaboration between technology and capitalism. Capitalism's quest for higher profits is a quest for lower costs; materials and resources are expensive, and technological progress allows companies to use fewer of them even as they grow their markets. Modern smartphones take the place of cameras, GPS units, landline telephones, answering machines, tape recorders and alarm clocks. Precision agriculture lets farmers harvest larger crops while using less water and fertiliser. Passenger cars get lighter, which makes them cheaper to produce and more fuel-efficient. This means that, even though there'll be more people in the future, and they'll be wealthier and consume more, they'll do so while using fewer natural resources. For the first time ever, and for all time to come, humans will live more prosperous lives while treading more lightly on the Earth. The future is not all bright, cautions McAfee. He warns of issues that still haven't been fully solved. (For example, our oceans are still vulnerable to overfishing; global warming is still running largely unchecked; and even as 'dematerialisation' - the reduced need for raw materials - improves our global situation, power and resources are getting more concentrated. That creates an even larger division between the haves and the have nots.) Post-Peak is a revelatory, paradigm-shifting account of how we've stumbled into an unexpected balance with nature, and the possibility that our most abundant centuries are ahead of us.

Understanding the CCMA rules & procedure (Paperback, 2nd ed): Don Keith Understanding the CCMA rules & procedure (Paperback, 2nd ed)
Don Keith
R301 R254 Discovery Miles 2 540 Save R47 (16%) Shipped within 4 - 8 working days

Understanding the CCMA Rules & Procedure is an explanation of the Rules for the Conduct of Proceedings before the CCMA, and an invaluable guide to the various CCMA processes and proceedings. Understanding the CCMA Rules & Procedure will assist the reader in understanding a sometimes complicated and confusing set of rules. Each CCMA rule is explained and summarised. In cases where a rule has been interpreted by the CCMA or Labour Courts, the relevant award or judgment is brought to the reader's attention. Understanding the CCMA Rules & Procedure also contains: The text of the rules for easy reference; A useful matrix of CCMA forms and their uses; Templates for rescission and condonation applications; The CCMA guidelines on misconduct arbitration; The code of conduct for CCMA commissioners.

Handbook on Green Growth (Hardcover): Roger Fouquet Handbook on Green Growth (Hardcover)
Roger Fouquet
R4,694 Discovery Miles 46 940 Shipped within 7 - 12 working days

Economies around the world have arrived at a critical juncture: to continue to grow fuelled by fossil fuels and exacerbate climate change, or to move towards more sustainable, greener, growth. Choosing the latter is shown to help address climate change, as well as present new economic opportunities. This Handbook provides a deeper understanding of the concept of green growth, and highlights key lessons from the experience of green transformations across the world following a decade of ambitious stimulus packages and green reforms. With comprehensive chapters from key researchers in the field drawn from across the globe, the Handbook on Green Growth offers up to date and original analysis of the many facets of the phenomenon of green growth. Is economic growth desirable? When can economic growth and environmental policies work together? What are the key factors that will achieve green growth? What will be the multiple impacts of green growth? And, what have been the experiences of economies that have undertaken a green transformation? This Handbook will be a key resource for students and academics interested in economics, environmental and ecological studies, as well as for those specialising in environmental policy. It will also be a valuable tool for policy makers concerned about the dual objectives of stimulating economic growth and addressing environmental damage.

Research Handbook on Sustainable Co-Operative Enterprise - Case Studies of Organisational Resilience in the Co-Operative... Research Handbook on Sustainable Co-Operative Enterprise - Case Studies of Organisational Resilience in the Co-Operative Business Model (Paperback)
Tim Mazzarol, Sophie Reboud, Elena Mamouni Limnios, Delwyn N. Clark
R914 Discovery Miles 9 140 Shipped within 7 - 12 working days

Co-operatives are found in all industry sectors and almost all countries around the world. However, despite their significant economic and social contributions, the academic literature has largely ignored these important businesses. This book is a detailed examination of the co-operative enterprise business model and the factors that help to enhance its sustainability and resilience, as well as those forces that lead to its destruction. The authors synthesize theories of business model design and strategic and marketing management to examine the forces that sustain and enhance co-operative enterprise. Organised into six themes and focussed on five key research questions, the chapters explore case studies from around the world and across a wide range of industries and aim to stimulate debate. This comprehensive work expands upon existing research whilst introducing new concepts, and will appeal to both academics and practitioners. It will also interest managers of co-operative enterprises and those who seek to better understand this unique type of business.

Handbook of Research on Negotiation (Paperback): Mara Olekalns, Wendi L. Adair Handbook of Research on Negotiation (Paperback)
Mara Olekalns, Wendi L. Adair
R900 Discovery Miles 9 000 Shipped within 7 - 12 working days

This Handbook combines a review of negotiation research with state-of-the-art commentary on the future of negotiation theory and research. Leading international scholars give insight into both the factors known to shape negotiation and the questions that we need to answer as we strive to deepen our understanding of the negotiation process. This Handbook provides analyses of the negotiation process from four distinct perspectives: negotiators' cognition and emotion, social processes and social inferences, communication processes, and complex negotiations, covering trade, peace, environment, and crisis negotiations. Providing an introduction to key topics in negotiation, written by leading researchers in the field, the book will prove insightful for undergraduate students. It also incorporates an excellent summary of past research as well as highlights new directions negotiation research might take which will be valuable for postgraduate students and academics wishing to expand their knowledge on the subject.

Never Split the Difference - Negotiating as if Your Life Depended on It (Paperback): Chris Voss, Tahl Raz Never Split the Difference - Negotiating as if Your Life Depended on It (Paperback)
Chris Voss, Tahl Raz 1
R215 R169 Discovery Miles 1 690 Save R46 (21%) Shipped within 4 - 8 working days

THE HUGE INTERNATIONAL BESTSELLER A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. `Riveting' Adam Grant `Stupendous' The Week `Brilliant' Guardian ____________________________ After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. PRAISE FOR NEVER SPLIT THE DIFFERENCE `My pick for book of the year.' Forbes `Who better to learn [negotiation] from than Chris Voss, whose skills have saved lives and averted disaster?' Daily Mail `Filled with insights that apply to everyday negotiations.' Business Insider `It's rare that a book is so gripping and entertaining while still being actionable and applicable.' Inc. `A business book you won't be able to put down.' Fortune

Getting More - How You Can Negotiate to Succeed in Work and Life (Paperback): Stuart Diamond Getting More - How You Can Negotiate to Succeed in Work and Life (Paperback)
Stuart Diamond 1
R215 R169 Discovery Miles 1 690 Save R46 (21%) Shipped within 4 - 8 working days

Negotiation is part of every human encounter, and most of us do it badly. Whether dealing with family, a business or diplomacy, people often fail to meet their goals in every country and context. They focus on power and "win-win" instead of relationships and perceptions. They don't find enough things to trade. They think others should be rational when they should be dealing with emotions. They get distracted from their goals.
In this revolutionary book, leading negotiation practitioner and professor Stuart Diamond draws on the research and practice of 30,000 people he has taught and advised in 45 countries over two decades to outline specific, practical and better ways to deal with others. They range from country and corporate leaders to administrative assistants, lawyers, housewives, students and laborers. To this he adds his 40-year experience as an executive, Harvard-trained attorney and Pulitzer Prize winning journalist.
"Getting More" is based on Professor Diamond's award-winning negotiations course at The Wharton Business School, where it has been the most sought-after course by students for 13 years. It contains a powerful toolkit that can be used by anyone in "any" situation: with kids and jobs, travel and shopping, business, politics, relationships, cultures, partners and competitors.
The advice is addressed through the insightful stories of hundreds of people who have used Diamond's tools with great success. A 20% savings on an item already on sale. An extra $300 million profit in a business. A woman from India getting out of her own arranged marriage. A 4 year old willingly brushing his teeth and going to bed.
Conventional wisdom is challenged on almost every page. Instead of "win-win," it sometimes makes more sense lose today to get more tomorrow. The use of power, Diamond cautions, too often causes retaliation, harms relationships and costs credibility. Walking out is almost never as good as understanding the other person's perceptions and fixing the problem. Not everything is about money; intangibles such as valuing others will often get you much more in return. Even the hardest bargainers can be tamed by using their own public standards against them.
The key to getting more is finding the right tools for each situation; being more flexible, and better understanding the other party. These strategies are invisible, until you learn them. Once you see them, they will always be there to help you "get more."

Way of the Wolf - Straight line selling: Master the art of persuasion, influence, and success (Paperback): Jordan Belfort Way of the Wolf - Straight line selling: Master the art of persuasion, influence, and success (Paperback)
Jordan Belfort 3
R369 R240 Discovery Miles 2 400 Save R129 (35%) Shipped within 7 - 12 working days

Jordan Belfort - immortalized by Leonardo DiCaprio in the hit movie The Wolf of Wall Street - reveals the step-by-step sales and persuasion system proven to turn anyone into a sales-closing, money-earning rock star.

For the first time ever, Jordan Belfort opens his playbook and gives readers access to his exclusive step-by-step system-the same system he used to create massive wealth for himself, his clients, and his sales teams. Until now this revolutionary program was only available through Jordan's $1,997 online training. Now in WAY OF THE WOLF, Belfort is ready to unleash the power of persuasion to a whole new generation of readers, revealing how anyone can bounce back from devastating setbacks, master the art of persuasion, and build wealth. Every technique, every strategy, and every tip has been tested and proven to work in real-life situations.

Written in his own inimitable voice, WAY OF THE WOLF cracks the code on how to persuade anyone to do anything, and coaches readers, regardless of age, education, or skill level, to be a master sales person, negotiator, closer, entrepreneur, or speaker.

Thanks for the Feedback - The Science and Art of Receiving Feedback Well (Paperback): Douglas Stone, Sheila Heen Thanks for the Feedback - The Science and Art of Receiving Feedback Well (Paperback)
Douglas Stone, Sheila Heen 1
R215 R169 Discovery Miles 1 690 Save R46 (21%) Shipped within 4 - 8 working days

The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback. We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticized about our performance, personalities and appearance. We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. That's because while want to learn and grow, we also want to be accepted just as we are. Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace. 'I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better' Daniel H. Pink, author of To Sell Is Human and Drive 'Thanks for the Feedback is a road map to more self-awareness, greater learning, and richer relationships. A tour de force' Adam Grant, Wharton professor and author of Give and Take Douglas Stone and Sheila Heen are Lecturers on Law at Harvard Law School and cofounders of Triad Consulting. Their clients include the White House, Citigroup, Honda, Johnson & Johnson, Time Warner, Unilever, and many others. They are co-authors of the international bestseller Difficult Conversations. Stone lives in Cambridge, MA. Heen lives with her husband and three children in a farmhouse north of Cambridge, MA.

Effective Negotiating (Paperback): David Blanchard Effective Negotiating (Paperback)
David Blanchard
R211 R162 Discovery Miles 1 620 Save R49 (23%) Shipped within 7 - 12 working days
WEconomy - You Can Find Meaning, Make A Living, and Change the World (Hardcover): Craig Kielburger, Holly Branson, Marc... WEconomy - You Can Find Meaning, Make A Living, and Change the World (Hardcover)
Craig Kielburger, Holly Branson, Marc Kielburger; Foreword by Sheryl Sandberg; Richard Branson
R630 R441 Discovery Miles 4 410 Save R189 (30%) Shipped within 7 - 12 working days

***100% of Author Royalties are being donated to charity in keeping with the belief that WEconomy can indeed change the world by empowering families in developing communicates to lift themselves out of poverty with the small business training these book sales are providing. Track your individual impact on a global scale with the specific code on your book's back cover at WE.org. Your guide to 'Business with Benefits'... for All! Purpose and profit are powerful human motivators. Combined, this power can change the world. WEconomy is your guidebook to the greatest evolution in business since the assembly line. Discover the secret to achieving purpose with profit in your career and company, all while driving positive impact. Do you crave more meaning in your job? This book is your roadmap. Are you seeking to inspire employees? CEOs are discovering that purpose is the key to increasing productivity and retaining top performers. If you're in sales, unleash the power of purpose to inspire customers to be passionate brand ambassadors. If you are an aspiring social entrepreneur, learn how to massively scale your mission. Get paid to change the world -- who wouldn't want to be the person doing that? Uncover the methods of megastars like Oprah Winfrey, Earvin "Magic" Johnson, and Sir Richard Branson, who make the world a better place through purposeful--and highly successful--business strategies. The stellar authorial team share in candid detail, the setbacks and achievements they experienced building successful enterprises and charities--with purpose. With the tips inside this book, you, your business, or your charity can: Find a cause that drives you and your career goals to new heights Create a job that you love and be celebrated by your peers, boss, and industry Inspire brand fanatics to stay loyal to you, your company, and your cause Add a halo to your product, grow your geographic reach, innovate for "the next big thing," engage Boomers to Gen Z, and much more! This is your blueprint for living by your personal values, achieving career success, and changing the world. Purpose and profit are the greatest human motivators. This is the definitive roadmap for bringing the power of both forces together--achieving purpose with profit in your career, company, and changing the world. Do you crave more meaning in your job? This book will give you the roadmap. Are you seeking to inspire employees? CEOs are discovering that purpose is the secret to increasing productivity and retaining top workers. If you're in sales, unleash the power of purpose to inspire customers to be passionate brand ambassadors. Everyone wants more meaning. We all inherently know that purpose is powerful, but this is the ground-breaking book to unleashing the purpose within your career, company, and life goals. This book will show you how to profit with purpose, whether you're the one calling the shots or a junior employee looking to advance. Get paid to change the world - who wouldn't want to be the person doing that? Discover the methods of megastars like Oprah Winfrey, Earvin "Magic" Johnson, and Sir Richard Branson, who make the world a better place through purposeful--and highly profitable--business strategies. Go behind the scenes of real companies at the forefront of this watershed movement and learn from business leaders, entrepreneurs, celebrities, and aspiring influencers. The all-star authorial team shares in candid detail the setbacks and achievements they experienced building successful enterprises and charities that generate profits with purpose. With the tips inside, you or your business can: - Find a cause that drives you and your career goals to new heights - Create a job that you love, and be celebrated by your peers, boss, and industry - Boost employee productivity and their love for the company and mission - Inspire brand fanatics to stay loyal to you, your company, and your cause - Better the world with out-of- the-box solutions for supporting charities without writing check - Add a halo to your product, grow your geographic reach, innovate for "the next big thing," engage Boomers to Gen Z, and much more! This is your blueprint for living by your personal values, achieving career success, and changing the world. Additional Praise for WEconomy "WEconomy shows us, in surprising and engaging stories, how a yearning to succeed in career can also be a calling to contribute to the betterment of society. This is a playbook for those of us who are obsessed with a purposeful life at home and at work." -Satya Nadella, CEO of Microsoft "Full of inspiring examples and practical ideas, WEconomy is a must read for any in business - large or small - looking to harness among their colleagues the power of that most natural and potent of human instincts - a sense of purpose." -Paul Polman, CEO of Unilever "The WEconomy, is a blueprint for businesses wanting to achieve success while making the world a better place. Businesses that see the human, not just the customer - and see the whole person, not just a payroll number. Through engaging stories and personal experiences the authors show us that the WEconomy is happening now, and importantly, WE are all responsible for its success." - Sara Blakely, founder/owner of Spanx brand "The biggest growth market for companies today is to join in the cause of solving society's ills. WEconomy is a fresh and innovative guide for galvanizing all of us to action." -Tom Wilson, Chair of the U.S. Chamber of Commerce and CEO of Allstate "Is it possible to merge purpose with work? Yes! WEconomy inspires us to channel our diverse backgrounds, experiences, and talents into serving causes that really matter to us and our communities." -Lynne Doughtie, U.S. Chair and CEO of KPMG "WEconomy is an indispensable handbook for anyone who sees the need to improve the world, who wants to retain and engage employees -- or simply has a mandate to drive profitability." -- Jane Francisco, editor in chief, Good Housekeeping "As global citizens, it is important that we all decide how we can help build a better future for everyone who inhabits this planet. A planet we must come to realize we all share. In the WEconomy, Holly, Marc and Craig share, not only entertaining and insightful stories, but top tips on how, both personally and professionally, we can work together to achieve just that." -Scooter Braun, Entrepreneur and Founder of SB Projects "As people continue to look for meaningful ways they can uniquely contribute personally and professionally to this world, WEconomy illustrates ways we can all do good and do well." -Pete Carroll, Head Coach of the Seattle Seahawks, NFL Champions "Through fun, inspiring and revealing stories the authors, not only bring the WEconomy to life, but bring the reader along for the ride. As the most connected generation in history, never before has there been such an incredible opportunity to make the 'WE' a powerful movement for positive change." - Ed Sheeran, Grammy Award-winning singer / songwriter

Dispute Resolution (Paperback): Paul Pretorius Dispute Resolution (Paperback)
Paul Pretorius
R550 R447 Discovery Miles 4 470 Save R103 (19%) Shipped within 4 - 8 working days

Contains articles written by 13 different contributors covering different aspects of dispute resolution. Topics covered include the psychology of mediation, environmental disputes in communities, specialized arbitration and mediation, and arbitration and mediation in the construction industry.

The Negotiation Book - Your Definitive Guide to Successful Negotiating (Paperback, 2nd Edition): Steve Gates The Negotiation Book - Your Definitive Guide to Successful Negotiating (Paperback, 2nd Edition)
Steve Gates
R303 R220 Discovery Miles 2 200 Save R83 (27%) Shipped within 7 - 12 working days

Winner! - CMI Management Book of the Year 2017 Practical Manager category Master the art of negotiation and gain the competitive advantage Now revised and updated, the second edition of The Negotiation Book will teach you about one of the most important skills in business. We all have to negotiate at some point; whether in the office or at home and good negotiation skills can have a profound effect on our lives both financially and personally. No other skill will give you a better chance of optimizing your success and your organization's success. Every time you negotiate, you are looking for an increased advantage. This book delivers it, whilst ensuring the other party also comes away feeling good about the deal. Nothing will put you in a stronger position to build capacity, build negotiation strategies and facilitate negotiations through to successful conclusions. The Negotiation Book: * Explains the importance of planning, dynamics and strategies * Will help you understand the psychology, tactics and behaviours of negotiation * Teaches you how to conduct successful win-win negotiations * Gives you the competitive advantage

The Kremlin School of Negotiation (Hardcover, Main): Igor Ryzov The Kremlin School of Negotiation (Hardcover, Main)
Igor Ryzov; Translated by Alex Fleming 1
R330 R260 Discovery Miles 2 600 Save R70 (21%) Shipped within 4 - 8 working days

Negotiating is something that we all do, whether at work or at home. But what if we come across someone who just won't give in? How can we defend ourselves against manipulation? And how do we say 'no' without compromising a deal? Using the official Kremlin method, Igor Ryzov guides us through the most effective techniques in negotiating terms that satisfy both parties. From knowing how to get the most information about a potential deal, to how to read your counterpart, and to advice on defusing tension, this comprehensive handbook ensures a mutually acceptable resolution that leaves you walking away successful, while also avoiding strained relationships. With practical examples, and exercises to practice your negotiating skills, The Kremlin School of Negotiation will offer the tools you need to master any deal.

Negotiation (Paperback, 2nd edition): H.I.J. Spoelstra, W.D. Pienaar Negotiation (Paperback, 2nd edition)
H.I.J. Spoelstra, W.D. Pienaar
R559 R454 Discovery Miles 4 540 Save R105 (19%) Shipped within 4 - 8 working days
Negotiating India in Nineteenth-Century Media (Hardcover): David Finkelstein, Douglas M Peers Negotiating India in Nineteenth-Century Media (Hardcover)
David Finkelstein, Douglas M Peers
R2,764 Discovery Miles 27 640 Shipped within 7 - 11 working days

This collection of 12 original essays is a concerted attempt to examine representations of India in the 19th-century media. It offers analyses of a representative sampling of contemporary media publications produced in India as well as in Britain between 1840 and 1900. The result aims to contribute to ongoing analyses of the complex cultural relations between metropole and periphery in imperial systems.

Negotiating Skills for Managers (Paperback): Steve Cohen Negotiating Skills for Managers (Paperback)
Steve Cohen
R362 R292 Discovery Miles 2 920 Save R70 (19%) Shipped within 7 - 11 working days

Now translated into nine languages! This reader-friendly, icon-rich series is must reading for all managers at every level.



All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little brushing up now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.



Virtually everything in business is negotiated, and the ability to negotiate strong agreements and understandings is among todays most valuable talents. Negotiating Skills for Managers explains how to establish a solid pre-negotiation foundation, subtly guide the negotiation, and consistently set and achieve satisfactory targets. From transferring ones existing strengths to the negotiating table to avoiding common negotiating errors, it reveals battle-proven steps for reaching personal and organizational objectives in every negotiation.

Building a Brilliant Tomorrow - The Transformation of Inovateus Solar and the Energy Revolution (Hardcover): T J Kanczuzewski Building a Brilliant Tomorrow - The Transformation of Inovateus Solar and the Energy Revolution (Hardcover)
T J Kanczuzewski
R384 R309 Discovery Miles 3 090 Save R75 (20%) Shipped within 7 - 11 working days
Business Skills Series: Negotiations (Paperback): Anne Laws Business Skills Series: Negotiations (Paperback)
Anne Laws
R548 Discovery Miles 5 480 Shipped within 8 - 13 working days

The Business Skills Series uses diagrammatical illustrations and a systematical approach to business situations to provide essential reference for self-study and teaching.

Business 3-Book Collection (Paperback): Business 3-Book Collection (Paperback)
R599 R475 Discovery Miles 4 750 Save R124 (21%) In stock

3 essential reads for business-minded individuals.

Includes:

Negotiation Skills In 7 Simple Steps
7 simple steps to flawless negotiations A successful negotiation results in a win-win agreement for both parties. But where do you start if you’re up against people or organisations with conflicting objectives? Or people who are just downright difficult? Getting what you want requires determination and tact. You need to be assertive but know when to compromise. We’ll help you refine your persuasive skills through verbal and non-verbal communication. We’ll show you how to identify and understand the key issues, distinguish between needs and interests and come to an agreement that benefits everyone. With our 7 simple steps you’ll be a pro in no time.

Business-To-Business Marketing
The way businesses buy from one another has changed profoundly in recent years. Markets have evolved, disruptive technologies have sprung up and buyers’ expectations have changed. But despite this, the fundamentals of business-to-business marketing have remained constant: today’s corporate decision-makers still need to know who you are, what you do and why you matter to them. In Business-to-Business Marketing, Mark Eardley and Charlie Stewart review the basic rules of B2B marketing. Their step-by-step guide will help your marketing effort deliver three critical results: increased sales, rising market share and rock-solid margins. Written in straightforward, punchy language with simple, practical take outs at the end of each chapter, this is a must-have book for anyone involved – in any way at all – with attracting and retaining profitable customers.

Effective Financial Management
Financial management comprises more than accounting and reporting. It is crucial at all stages in the business cycle, whatever the state of your business. Effective Financial Management starts with advice on raising money for a business, continues through maintaining investor relationships, includes useful information on accounting, reporting and communicating effectively with a wide range of stakeholders, gives vital tips on budgeting, forecasting and managing business costs and cash flow, and tells you how to successfully assess projects and buy assets. This indispensible guide will appeal if you are a financial or non-financial manager, in a small or medium sized enterprise, an established entrepreneur or if you are setting up your own business for the first time. It covers day to day financial concerns of a business in a practical commonsense way.

A Climb to the Top - Communication & Leadership Tactics to Take Your Career to New Heights (Hardcover): Chuck Garcia A Climb to the Top - Communication & Leadership Tactics to Take Your Career to New Heights (Hardcover)
Chuck Garcia
R473 R373 Discovery Miles 3 730 Save R100 (21%) Shipped within 7 - 11 working days
Negotiating Knowledge - Evidence and experience in development NGOs (Paperback): Rachel Hayman, Sophie King, Tiina Kontinen,... Negotiating Knowledge - Evidence and experience in development NGOs (Paperback)
Rachel Hayman, Sophie King, Tiina Kontinen, Lata Narayanaswamy
R456 R428 Discovery Miles 4 280 Save R28 (6%) Shipped within 7 - 12 working days
Crucial Conversations  - Tools for Talking When Stakes Are High (Paperback, 2nd edition): Kerry Patterson, Joseph Grenny, Ron... Crucial Conversations - Tools for Talking When Stakes Are High (Paperback, 2nd edition)
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler 2
R437 R274 Discovery Miles 2 740 Save R163 (37%) Shipped within 7 - 12 working days

The "New York Times" and "Washington Post" bestseller that changed the way millions communicate

" "Crucial Conversations"] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
--from the Foreword by Stephen R. Covey, author of "The 7 Habits of Highly Effective People"

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
--Mark Victor Hansen, cocreator of the #1 "New York Times" bestselling series Chicken Soup for the Soul(R)

The first edition of "Crucial Conversations" exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Negotiating (Paperback): Dk Negotiating (Paperback)
Dk 1
R140 R91 Discovery Miles 910 Save R49 (35%) Shipped within 7 - 12 working days

The practical guide that gives you the skills to succeed at negotiating DK's Essential Managers series contains the know-how you need to be a more effective manager and hone your management style. Find out how to improve your negotiating skills by defining your style, preparing properly and designing your meeting structure. You'll learn to build relationships, develop trust and negotiate fairly. In a slim, portable format Essential Managers gives you a practical 'how-to' approach with step-by-step instructions, tips, checklists and 'ask yourself' features showing you how to focus your energy, manage change and make an impact. If you are keen to brush up on or enhance your negotiating skills, this is the guide for you.

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