Negotiators might be born, but great negotiators are made.

This book offers a useful and comprehensive approach to negotiation that can springboard a career or a company, one deal at a time.

Business and organizational leaders spend well over half of their professional time engaged in this process. It is the way they do deals, lead employees, and manage relationships. Most leaders learn to negotiate on the job through a long process of trial and error. In today's competitive marketplace, there is no time for experimentation, nor room to make mistakes.

The good news is by mastering negotiation, the next level of success is actually closer than it appears. The actionable advice and practical guidance offered in this book give a roadmap for every type of negotiation.

Through case studies, illustrations, exercises, and personal stories, Lowry shows how to:

• Make strategic decisions - move from doing what is comfortable to doing what is most strategic.
• Manage the process - carefully balance the urge to compete with the need to collaborate.
• Deliver the deal - fine-tune the negotiation process to achieve the desired outcome.

This book makes it easy to join the ranks of leaders who have experienced unprecedented success by making negotiation simple.

Understanding the CCMA Rules & Procedure is an explanation of the Rules for the Conduct of Proceedings before the CCMA, and an invaluable guide to the various CCMA processes and proceedings. Understanding the CCMA Rules & Procedure will assist the reader in understanding a sometimes complicated and confusing set of rules. Each CCMA rule is explained and summarised. In cases where a rule has been interpreted by the CCMA or Labour Courts, the relevant award or judgment is brought to the reader's attention. Understanding the CCMA Rules & Procedure also contains: The text of the rules for easy reference; A useful matrix of CCMA forms and their uses; Templates for rescission and condonation applications; The CCMA guidelines on misconduct arbitration; The code of conduct for CCMA commissioners.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

This revealing book goes behind the scenes of normative principles of media independence to investigate how that independence is actually practiced and realized in everyday working life. Taking an ethnographically rich journey through European news organizations, Elena Raviola exposes the diverse and complex ways in which the ideal of independence is upheld, and at the same time inevitably betrayed, in the organizational life of media companies. Elena Raviola presents a distinct organizational analysis of media independence throughout the book, offering a close study of three news organizations in Europe - the largest Italian financial newspaper Il Sole-24 Ore, the largest Swedish regional newspaper company Stampen and the French pioneer online-only news website Rue89. In each of them, the implications of digitalization on their practices of independence is explored and analyzed. The book ultimately sheds light on how digital technologies are practically reshaping democratic principles such as media independence, while being embedded in the existing organizational and professional structures of democratic societies. Organizing Independence will enrich the reader's understanding of media independence in practice, beyond the normative principles, and so will be a key reference point for researchers in management and organization studies, media studies and anyone interested in the future of media.

This revealing book goes behind the scenes of normative principles of media independence to investigate how that independence is actually practiced and realized in everyday working life. Taking an ethnographically rich journey through European news organizations, Elena Raviola exposes the diverse and complex ways in which the ideal of independence is upheld, and at the same time inevitably betrayed, in the organizational life of media companies. Elena Raviola presents a distinct organizational analysis of media independence throughout the book, offering a close study of three news organizations in Europe - the largest Italian financial newspaper Il Sole-24 Ore, the largest Swedish regional newspaper company Stampen and the French pioneer online-only news website Rue89. In each of them, the implications of digitalization on their practices of independence is explored and analyzed. The book ultimately sheds light on how digital technologies are practically reshaping democratic principles such as media independence, while being embedded in the existing organizational and professional structures of democratic societies. Organizing Independence will enrich the reader's understanding of media independence in practice, beyond the normative principles, and so will be a key reference point for researchers in management and organization studies, media studies and anyone interested in the future of media.

This ground-breaking Handbook uniquely focuses on the business of sustainability, offering a fresh insight and practical solutions to the challenges that businesses face in making human activity sustainable. It is organized into four distinctive themes that cut across levels of analysis and illustrate a rich set of solution contexts that will guide future research. The Handbook on the Business of Sustainability offers a comprehensive review of research and empirical evidence on sustainable business, exploring the importance of private sector engagement and implementation. World leading scholars cover the key areas such as organization, execution and the measurement of outcomes and social impact. The insightful case studies also provide critical context and complement the chapters highlighting emerging practices and solutions for the successful application of sustainability initiatives in business. The Handbook will be an invaluable resource for academics, practitioners, and policymakers to reflect on the 'concept and practice' of articulating and strategizing in order to achieve sustainability targets.

If we want to nurture students as informed, progressive agents of change, we need to adopt non-traditional, transdisciplinary approaches when teaching them about ethics and sustainability. This innovative book demonstrates the best pedagogical techniques and approaches to incorporate sustainability, corporate social responsibility, and ethics in business and law education. Experienced teachers discuss the use of techniques such as Responsible Management Learning (RML) and non-linear decision-making gameplay in education, and find that alternative teaching and learning methods can encourage deep learning, integrated thinking and a transformative consumer research perspective. Forward-thinking, this book emphasises the importance of infusing the values of the United Nation's 17 Sustainable Development Goals into future curriculums, and discusses the eco-centric, embedded, transdisciplinary and personally transformative learning and teaching required to achieve these. With illustrative case studies and real-life reflections from students, it will prove invaluable for researchers of sustainability, corporate social responsibility and business ethics. Its discussions of assessment methods and student wellbeing will also prove a vital resource for educators and policymakers working in higher education in both the UK and internationally.

Outlining both historical foundations and the latest research trends, this Research Handbook offers a unique and cutting-edge overview of the numerous avenues to responsible management. Opening with a conceptual mapping of the field, thought leaders such as Henry Mintzberg and Archie Carroll present foundational and controversial views. Frameworks such as sustainability management, responsible leadership, humanistic and biomimetic management are introduced. Glocal approaches include responsible management with Chinese characteristics, West African Yoruba, and American Pragmatism. Exploring frameworks for the responsible management process, such as theories of practice, and for responsible management learning and innovation, readers are introduced to key methods responsible management research, such as participatory action research. Groundbreaking in scope and depth, this Handbook caters to the responsible management research community, particularly to the Academy of Management and to United Nations PRME signatory business schools. Policymakers and practitioners will benefit from its insight into the latest advances in responsible management research. Contributors include: N.J. Adler, S. Almeida, O. Andrianova, E. Antonacopoulou, J.M. Bartunek, M. Beckmann, A.J. Beveridge, L. Bizzi, V. Blok, N. Bocken, L. Carollo, A.B. Carrol, R. Colbourne, M. Constantinescu, F. Cooren, S. Dmitrieva, S. Dmytrev, R.E. Freeman, P. Fu, M. Gentile, S. Gherardi, L. Godwin, J.F.S. Gomes, M. Guerci, T. Hahn, E. Inigo, D. Jamali, H. Jiang, D.A. Jones, M. Kaptein, S. Kennedy, D. King, N. Kuriyama, O. Laasch, C. Land, N.E. Landrum, K. Langmead, T.B. Long, S. Looser, J. Mair, M. Manidis, T.M.G. Marques, L. McCarthy, T. Mead, D. Mele, S. Mena, J.P. Mika, H. Mintzberg, N. Nguyen, W. Ocasio, O. Ogechi, K. Ogunyemi, E. Osagie, T. Padan, S. Parker, I. Pavez, M. Pirson, O.M. Price, S. Pulcher, Q. Qu, M. Racz, N. Radoynovska, A. Rasche, H. Rintamaki, D.E. Rupp, S. Schaltegger, A. Strati, C. Stutz, R. Suddaby, C. Tams, S. Tams, H. Trittin, C. Van der Byl, E. van Mil, R. van Tulder, S. Waddock, R. Wesselink, C.R. Willness, B. Yang, I. Yi Ren

Communicating @ work unpacks the various and complex communication challenges in today's multicultural and technological working environment. It is written in a conversational, accessible style, and covers not only a range of communication situations and formats but also uses a holistic, practice-based approach to illustrate the application of effective communication principles in the workplace. Examples, margin comments, provocative chatroom questions and online supplementary material elaborate on concepts and offer down-to-earth guidance on everyday business communication transactions and conduct. Every chapter has been updated with the latest findings and debates. Given the accelerated proliferation of multimodal digital devices and networking opportunities and challenges, the authors have also increased their focus on new media, particularly the role played by social media in business contexts and corporate reputation management. This edition's comprehensive coverage of spoken, written and visual communication for business and industry makes it an ideal textbook as well as a valuable reference in the workplace for professionals.

For readers interested in an overview of what led to the adoption of the European Union's Multiannual Financial Framework (MFF) and its aftermath, this book traces the discursive dynamics and milestones of the negotiations around the MFF and the new recovery instrument, aimed at alleviating the economic crisis caused by the Coronavirus pandemic. Covering the negotiations of the current MFF, contributions by both scholarly experts in their respective policy areas and authors close to the policy community in Brussels provide a well rounded insight into this discerning topic. Chapters explore the issues that unfolded during the negotiations of the MFF and recovery package against the backdrop of conflicts over solidarity, identity and sovereignty and thus the scope of cooperation and membership as well as institutional design and authority. EU Policymaking at a Crossroads anticipates, describes and discursively explains changes in selected policy areas, looking into the negotiations, effects and reflections surrounding them. This timely book will be a highly beneficial read for academics and students in the fields of international relations, European politics and public policy. Scholars specializing in multilevel governance of different policy areas such as sustainability, agriculture and migration will also profit from this comprehensive book.

It pays to be persuasive.

From senior managers to new-starters in business; at home, in the office and in the boardroom the ability to confidently motivate, influence and convince others offers a competitive edge that can really set you apart and help you get what you want.

Learn the power of words; how to be an effective listener; how to develop and enhance your memory; how to control the attention of others and how to read body language and other non-verbal signs.

Persuasion will boost your persuasive and intuitive skills to amazing new levels and will help you achieve more in every area of your life.

This critical book presents ways to improve the impact of corporate sustainability programs on the ecological and social systems that we rely upon. Integrating three decades of multidisciplinary empirical and conceptual research undertaken by three leading management scholars in three countries, this book addresses the current state of, and the prospects for, business to help create a truly sustainable society. Providing a balanced perspective, Salvaging Corporate Sustainability expertly charts the path from the promises of corporate sustainability, to where it has gone wrong, and on to where it needs to go from here. The authors conclude by outlining a research agenda for finding a working balance between free market and formal governance that can yield substantive corporate sustainability programs. Overall, this book will challenge readers to take a broader view of how we use the planet's limited resources and the ways in which corporations can work with their stakeholders and the government to address our global sustainability challenges. Offering new directions for uncovering better ways to increase sustainability through business, this book will be core reading for academics and students of business leadership, corporate social responsibility, corporate sustainability, and strategic management. It will also be useful for practitioners who oversee and implement sustainability practices, helping them to conceptualize how to approach their jobs.

While many people remain paralyzed by the scope of Earth's environmental crisis, the eco barons--a new, unheralded generation of men and women--have quietly dedicated their lives and fortunes to saving the planet from eco-logical destruction. From the former fashion magnate and founder of Esprit who's saved more rainforests than anyone else to the Hollywood pool cleaner who became the leading force behind a worldwide effort to reduce greenhouse gas emissions, the incredible stories of "Eco Barons" offer proof that a single person's determination and vision can effect monumental change.

This insightful Handbook provides a comprehensive overview of the most recent developments in the academic debate on the numerous and complex linkages between international trade and climate change. Adopting a broad interdisciplinary approach, it brings together perspectives from scholars in economics, political science and legal studies to confront the critical environmental challenges posed by globalization. Initial chapters provide an overview of the key debates related to international trade and climate policy, engaging with empirical data from the US and China to assess the impact of new trade initiatives and policy on greenhouse gas emissions, carbon leakage and the increase of trade in carbon-intensive products. Contributors propose policy options that align international trade with climate change mitigation and address crucial legal and practical implications, including the implementation of Border Carbon Adjustments and international trade disputes. Offering critical and empirically-based perspectives on the future of international trade policy, this timely Handbook is crucial reading for scholars, researchers and graduate students in political science, public policy and climate research. Policymakers will also benefit from its unique and insightful policy recommendations.

The Role of Multinational Enterprises in Supporting the United Nations' SDGs is an exploration of the place of the private sector in implementing select Sustainable Development Goals. Beyond the abundant literature published by the United Nations and journal articles, there are few book-length treatments of the unique role that multinationals play as facilitators of goal implementation and agents of change. This volume aims to stimulate debate and research on MNEs' best practices, fleshing out many of the seventeen goals through the lens of corporate strategic choices. Sixteen carefully selected chapters present research advances in both study and best practices format, linking disciplines, knowledge systems, and stakeholders' perspectives to support a more sustainable business model and address the varied challenges on the road to the 2030 Agenda. They comprise a balanced mix of research methodologies: comprehensive literature reviews, theoretical frameworks, empirical studies, integrative reviews, and case studies. The book will be of use to advanced students, researchers, practitioners, planners, and policymakers worldwide who are concerned with sustainable development and corporate social responsibility issues through the lens of multinationals. Furthermore, the book is designed to be used in graduate courses in business, economics, public policy and on sustainability and corporate social responsibility.

The important yet contradictory role of innovation in society calls for a philosophy of innovation. Critically exploring innovation in relation to values, the economy and social change, Rafael Ziegler proposes a collaborative theory and practice of innovation that aims to liberate possibilities for our common futures. Following cues from the arts and drawing on the innovation literature across the social sciences, this book exposes pro-innovation bias and the gospel of disruptive change. Not only entrepreneurs but also civic networks and tinkerers are discussed as sources of innovation, and social change as a balancing act of innovation, exnovation and restoration. The discussion of capabilitarian, communitarian, liberal, republican and socialist ideas of justice and innovation leads Ziegler to a transformative proposal: 'enough innovation' based on enough for all and with respect for all. This is a thought-provoking read for scholars working on sustainability-transformation, democratic, responsible and social innovation, and philosophy of economics.

The Handbook of Sustainable Innovation maps the multiple lineages of research and understanding that constitute academic work on how technological change relates to sustainable practices of production and consumption. Leading academics contribute by mapping the general evolution of this academic field, our understanding of sustainable innovation at the firm, user, and systems level, the governance of sustainable innovation, and the methodological approaches used. The Handbook explores the distinctiveness of sustainable innovation and concludes with suggestions for generating future research avenues that exploit the current diversity of work while seeking increased systemic insight. This unique and original book will have a broad appeal among scholars, researchers and advanced students interested in innovation, environmental studies and technological transitions.

Economies around the world have arrived at a critical juncture: to continue to grow fuelled by fossil fuels and exacerbate climate change, or to move towards more sustainable, greener, growth. Choosing the latter is shown to help address climate change, as well as present new economic opportunities. This Handbook provides a deeper understanding of the concept of green growth, and highlights key lessons from the experience of green transformations across the world following a decade of ambitious stimulus packages and green reforms. With comprehensive chapters from key researchers in the field drawn from across the globe, the Handbook on Green Growth offers up to date and original analysis of the many facets of the phenomenon of green growth. Is economic growth desirable? When can economic growth and environmental policies work together? What are the key factors that will achieve green growth? What will be the multiple impacts of green growth? And, what have been the experiences of economies that have undertaken a green transformation? This Handbook will be a key resource for students and academics interested in economics, environmental and ecological studies, as well as for those specialising in environmental policy. It will also be a valuable tool for policy makers concerned about the dual objectives of stimulating economic growth and addressing environmental damage.

For undergraduate and graduate-level business courses that coverthe skills of negotiation. Delve into the mind and heart of the negotiator to enhance yournegotiation skills The Mind and Heart of the Negotiator isdedicated to individuals who want to improve their ability to negotiate-whetherin multimillion-dollar business deals or personal interactions. This textexplains what to do and what to avoid at the bargaining table, facilitated byan integration of theory, scientific research, and real-world application.The 7th Edition contains new and updated exercises,statistics, and examples from business, politics, and personal life spanningthe globe to illustrate effective, as well as ineffective, negotiation skills.Armed with these, students will be ready to improve their relational as well aseconomic outcomes.

We may be standing at the precipice of a revolution in propulsion not seen since the internal combustion engine replaced the horse and buggy. The proliferation of electric cars will change the daily lives of motorists, boost some regional economies and hurt others, reduce oil insecurity but create new insecurities about raw materials, and impact urban air quality and climate change. If you want to understand how quickly the transition is likely to occur, and the factors shaping the pace of the transition, this book delivers with a candid, illuminating style. The invention of the lithium-ion battery and its adaptation to the auto sector set the stage for the exciting proliferation of electric cars, beginning with California and Norway. This book focuses on the period from the oil crises of the 1970s to the present, tracing the development of this entirely new industry and its critical supply chain. John Graham delves into the major societal concerns, economic rationales, governmental policies and corporate strategies. He emphasizes that consumer concerns slowed the pace of the transition while spurring more innovation and new policies to persuade reluctant consumers. And he explains why the transition is now occurring much faster in China and Europe than in Japan and the United States. More broadly, the book tells the story of many successes and failures in public policy, technological innovation and corporate strategy. This book provides an in-depth understanding of how people on every continent in the world are contributing to the new electric-vehicle industry, including the raw materials, battery components, electric motors and charging stations. Faculty, students and researchers will appreciate the integrated treatment of the technical, economic, political and international issues. For the practitioner in industry, government and civil society, the book is an engaging look at the roles of key decision makers and organizations, both those favoring electric cars and those opposed.

In this ground-breaking Research Handbook, leading international researchers analyse how negotiators' gender shapes their behaviour and outcomes at the bargaining table, in both work and non-work contexts. World-class experts from the field of negotiation present cutting-edge research on gender and negotiation, highlighting controversies and generating new questions for consideration. The Research Handbook offers helpful insights to negotiators and forges a path for future research. The first section highlights how gender shapes negotiation within close relationships and identifies informal social rules for how women and men are expected to negotiate, exploring the socialization patterns and historical contexts that produced these norms and the implications for women at the bargaining table. Chapters discuss how underlying negotiation processes such as trust, emotion, communication and non-verbal behaviour are shaped by gender, as well as considering a number of pragmatic solutions to the obstacles women face as self-advocates. Offering insights for both practitioners and researchers, this Research Handbook will be invaluable to teachers and, also, female professionals who want to understand how to get better outcomes from negotiation. It will also be required reading for HR professionals who wish to understand how and why organizational policies regarding negotiation can level the playing field. Contributors include: E.T. Amanatullah, J.B. Bear, L. Berg, J.E. Bochantin, H.R. Bowles, T.H. Burns, A. Dickson, A.L. Elias, K.R. Gallagher, B.A. Gazdag, M.P. Haselhuhn, H. Jazaieri, J.A. Kennedy, S. Kesebir, D. Kolb, L.J. Kray, C.T. Kulik, S.Y. Lee, M. Liu, B.A. Livingston, S. Mor, M. Olekalns, J. Overbeck, M. Pillutla, T.L. Pittinsky, J. Qiu, L. Ramic-Mesihovic, I.Y. Ren, S.W. Ryu, A. Sabanovic, Z. Semnani-Azad, W. Shan, R. Sinha, A.F. Stuhlmacher, N.R. Toosi, C. Trombini, J. Wareham, L. Zervos

Economies around the world have arrived at a critical juncture: to continue to grow fuelled by fossil fuels and exacerbate climate change, or to move towards more sustainable, greener, growth. Choosing the latter is shown to help address climate change, as well as present new economic opportunities. This Handbook provides a deeper understanding of the concept of green growth, and highlights key lessons from the experience of green transformations across the world following a decade of ambitious stimulus packages and green reforms. With comprehensive chapters from key researchers in the field drawn from across the globe, the Handbook on Green Growth offers up to date and original analysis of the many facets of the phenomenon of green growth. Is economic growth desirable? When can economic growth and environmental policies work together? What are the key factors that will achieve green growth? What will be the multiple impacts of green growth? And, what have been the experiences of economies that have undertaken a green transformation? This Handbook will be a key resource for students and academics interested in economics, environmental and ecological studies, as well as for those specialising in environmental policy. It will also be a valuable tool for policy makers concerned about the dual objectives of stimulating economic growth and addressing environmental damage.