This timely Handbook addresses the concepts of stress and well-being among workers in various public sector roles and occupations across the globe. Emphasizing the importance of well-being and stress prevention initiatives in ever-changing workplace environments, this Handbook highlights successful organizational initiatives and provides insight into best practice for promoting healthy employees and workplaces. Chapters analyze the new and ongoing challenges public sector organizations face such as: cost cutting, pressures to improve performance, changes in societal and workplace demographics, and increasing levels of stress and strain amongst their employees. This wide-ranging Handbook utilizes empirical research, literature reviews and case studies to draw greater attention to these and other challenges. Containing contributions from leading international experts in their respective fields, the contributors hope that this multidisciplinary Handbook will help to enhance the health and well-being of public sector employees and the sector's performance and contribution to society. The Handbook of Research on Stress and Well-Being in the Public Sector will be of value to researchers and practitioners interested in the public sector and both individual and organizational health and performance. This will also be a key resource for public sector and government professionals responsible for human resource management and work and health.

This peer-reviewed edited volume provides strategies and practices for teaching nonprofit management theories and concepts in the context of the undergraduate, graduate, and online classroom environments. Each chapter discusses and summarizes pertinent theories and concepts with concrete examples of nonprofit management education courses. Concept discussions then follow up with exercises or simulations and various resources for instructors to apply in either physical or virtual classrooms. The majority of the chapters are connected to one or more core nonprofit curriculum areas as identified by the Nonprofit Academic Centers Council (NACC) curriculum guidelines. Instructors, faculty, and program directors of nonprofit management and philanthropy courses at undergraduate and graduate levels can use Teaching Nonprofit Management as a guide for teaching and for creating course syllabi. The book can also serve as a supplemental textbook, as it covers the core curricular areas identified by the NACC. Contributors include: S. Arsneault, J. Beneson, K.C. Bezboruah, T.K. Bryan, H.L. Carpenter, E.A. Castillo, L.P. Corbett, E.J. Dale, D.J. Hamann, J.A. Jones, L.-Y. Liu, D.P. Mason, L. McDougle, S.C. Mendel, L. Miltenberger, H.A. O'Connor, A. Schatteman, G.G. Shaker, C.C. Strawser, C.E. Suarez, S.K. Vaughan, P.C. Weber, M. Wooddell, J.A. Young

In this timely book, Evan Douglas examines the limitations of the current models of entrepreneurial motivation. He proposes an expanded general model of entrepreneurial intention, which integrates both commercial and social entrepreneurs, and explicitly examines the motivation to innovate. In this new, integrated model of entrepreneurial intention, he explores the asymmetric data relationships and interdependencies of these four motivations that operate to result in multiple equally-valid pathways to entrepreneurial action. To discover the alternative configurations that culminate in entrepreneurial intention, Douglas advocates fuzzy-set qualitative comparative analysis, which complements traditional correlational methods and exposes additional information about individual motivation that is suppressed in sample-level correlational analysis. Innovative and insightful, this book is an excellent primer for higher-degree and academic researchers interested in what drives entrepreneurial actions. Public sector researchers developing entrepreneurial infrastructure, incubators and support services will also benefit from Douglas's exciting new model.

Economies around the world have arrived at a critical juncture: to continue to grow fuelled by fossil fuels and exacerbate climate change, or to move towards more sustainable, greener, growth. Choosing the latter is shown to help address climate change, as well as present new economic opportunities. This Handbook provides a deeper understanding of the concept of green growth, and highlights key lessons from the experience of green transformations across the world following a decade of ambitious stimulus packages and green reforms. With comprehensive chapters from key researchers in the field drawn from across the globe, the Handbook on Green Growth offers up to date and original analysis of the many facets of the phenomenon of green growth. Is economic growth desirable? When can economic growth and environmental policies work together? What are the key factors that will achieve green growth? What will be the multiple impacts of green growth? And, what have been the experiences of economies that have undertaken a green transformation? This Handbook will be a key resource for students and academics interested in economics, environmental and ecological studies, as well as for those specialising in environmental policy. It will also be a valuable tool for policy makers concerned about the dual objectives of stimulating economic growth and addressing environmental damage.

Customer engagement is now a critical research priority in contemporary marketing. In this Handbook, a cadre of international scholars offer an overview of current research on this rapidly growing field of study. Providing vital insights into current theoretical and practical treatments of customer engagement, chapters engage with a broad cross-section of state-of-the-art research. Covering the importance of customer engagement in broader marketing practices, conceptual relationships, organizational performance and networks, this Handbook grapples with both conceptual and empirical research to offer insight into current and rapidly emerging research issues. Featuring a broad theoretical scope, this Handbook attends to a rapidly growing international community of researchers in customer engagement. Scholars from related fields, including management, economics and sociology will also benefit from the range of applications of customer engagement research. This book is also crucial for marketing managers looking to improve and refine marketing environments. Contributors include: T.L. Baker, S.E. Beatty, R.N. Bolton, K. Burns, B.J. Calder, J.D. Chandler, D. Chasanidou, C. Costley, D. Cox, K. de Ruyter, L. Dessart, M. Ehret, A. Fjuk, P.W. Fombelle, D. Grewal, C. Gurau, K.L. Hall, W. Hammedi, M. Hammerschmidt, B. Henkens, L.D. Hollebeek, A. Hyder, J.U. Islam, I. Jain, L.W. Johnson, K. Johnston, A. Karahasanovi , C. Kazanis, D.I. Keeling, S.J. Kim, V. Kumar, C.R. Lages, A. Lane, C. Leckie, T. LeClercq, S. Leroi-Werelds, K. Macky, E.C. Malthouse, J. Marbach, E. Maslowska, J. Napoli, D. Novikova, M. Nyadzayo, R. Ouschan, V. Pitardi, I. Poncin, N. Puccinelli, Z. Rahman, N.B. Razavi, O. Regalado-Pezua, A.L. Roggeveen, B. Runnalls, T.P. Scholdra, E.B. Schweiger, N. Sivertstol, D.E. Sprott, S. Streukens, T. Taguchi, J. Turkington, S. Tuzovic, A. van Riel, K. Verleye, N. Vijverman, V. Viswanathan, S.D. Vivek, C.M. Voorhees, W.H. Weiger, J. Wirtz

Role-play simulations are a popular method for active learning in business education. Instructors in a variety of business disciplines use role-plays to facilitate student engagement and promote more dynamic class environments. In this book, the authors provide instructors of all experience levels with frameworks for understanding role-play simulations and implementing them in their classes. Professors Bolinger and Stanton have taught role-plays in the classroom and online for over 30 years combined. In Role-Play Simulations the authors describe the history and theories underlying the use and articulate the chief benefits of the method. They explain when and why role-play simulations are useful in business education classes and discuss a variety of considerations for implementing them, from advance preparation to post-activity debriefing. The book walks the reader through specific examples of different length simulations and their resource requirements. Included with their insights is an annotated bibliography with additional resources and examples of published role-play simulations across a variety of business disciplines. Whether new or experienced in using active learning methods and role-play simulations in the business classroom, instructors will benefit greatly from the wealth of information provided. The information and advice provided will also benefit corporate trainers, executives, or other practitioners who would like to learn more about the use of role-play simulations as a teaching tool.

If you can point and click a mouse, type on a keyboard and have a basic grasp of the English language then you can make a fortune on the internet if you know what to do. This book will show you exactly what to do. You will learn how to: - Build a website and go live in 1 hour - Accept online payments and set up statements to track your income - Drive traffic to your site by getting your site listed instantly with the major search engines like Yahoo and Google. - Earn up to GBP10 per click every time someone clicks on your site - Earn up to GBP115 every time someone fills out a form on your site - Get other web publishers to sell your stuff - Create a database of readers you can profit from every time you update your site - Have a chat room, forum and video forum on your website for free - Automatically send out an email everyday with no input from you - Incorporate a search box on your site that makes you money every time someone searches - Add ready-made articles about your chosen subject to your site completely free - simply copy and paste! Contents: Inroduction; 1. Get an idea; 2. Register the name and build the website; 3. Develop products and services list to sell (optional); 4. Get traffic; 5. Mastering the art of Google Adwords; 6. Capture emails and send newsletters; 7. Add adverts; 8. Sell other people's stuff; 9. Make your site sticky: chat, forums, video messaging, latest news and autoresponder; 10. Get others to sell your stuff; Index.

With organizational environments becoming increasingly unstable, uncertain and equivocal, the concept of resilience has become increasingly significant for management studies and practice. Resilience connotes organizational, team and individual capacities to absorb external shocks and to learn from them, while simultaneously preparing for and responding to external jolts. This book pinpoints the essential aspects of managerial and organizational resilience and offers insights that stimulate critical thinking. As the concept of resilience is essentially made up of contrasting forces, the volume presents some innovative synthetic interpretation that allows a deeper comprehension of the phenomenon and provides managers and policy makers with a solid basis for taking their decisions. This book provides an accessible yet rigorous systematization of individual resilience, team resilience and organizational resilience. Rich with real-life concept illustrations and containing practice-oriented tools, reflection questions and exercises, it shows how resilience can be cultivated across levels of organizational aggregation: individuals, teams, organizations and communities. The authors distinguish individual and collective resilience from related constructs and shed light on the boundaries of resilience and its potential implications for management practice. Elgar Introduction to Theories of Organizational Resilience will serve as a key resource for graduate students and advanced undergraduate students as well as academics and practitioners who are interested in deepening their understanding of resilience.

A user-friendly guide to designing, establishing, managing and evaluating an induction programme. Uses an outcomes-based approach while integrating relevant unit standards and industry best practices, as well as SAQA specific outcomes, assessment criteria and reflexive competence. Includes practical work-related examples, case studies and activities, providing the optimal usage of notional hours within the SAQA framework. Aimed primarily at students.

Do institutions matter in economic theory? Or is the economic analysis of institutions a distraction from the most important action? Indeed, does Vernon Smith's notion of the "institution-free core" of formal economic theory encompass that most important action? Would that render an "economics of organization" almost devoid of economic content? The author takes up an approach that is more agnostic, inter-disciplinary and even a little irreverent. What can theory do and not do? Theory can stimulate questions about how parties manage competing demands for commitment and flexibility in their relationships but what blind spots persist? The book opens with an informal tour of the economics of system design out of which an economics of adaptation ultimately emerged. It then offers explorations, via the application of the economics of adaptation in both law and economics' relating to how parties manage relationships within the firm, within the context of long-term contracts and, most vividly, within the context of antitrust conspiracy. Advanced undergraduates, graduate students and teaching faculty in economics, public policy, management and law will find the book relevant, as it maps out connections between literatures that are not often made explicit. For historians of economic thought the book lays out a much richer understanding of what the economics of organization is (and is not), and situates it next to design economics.

Entrepreneurial Personality and Small Business Management offers a comprehensive analysis with theoretical and empirical grounding for understanding how entrepreneurial personality shapes small business outcomes. It explores why entrepreneurs act differently when facing similar situations and why some are more successful than others. Simona Leonelli and Francesca Masciarelli provide detailed quantitative and qualitative analyses based on original datasets, identifying the main personality traits of an entrepreneur. They particularly focus on how entrepreneurial narcissism affects small businesses and influences habitual entrepreneurship. Chapters draw on research techniques from a wide variety of disciplines including strategic management, entrepreneurial finance and innovation studies to reveal the importance and role of personality traits in shaping firm outcomes. This book represents an important step towards the development of a more complete understanding of the entrepreneur's role in a small firm. It will be a valuable resource for scholars and researchers interested in entrepreneurial behavior and SMEs, in particular how personality affects business outcomes. The focus on how personal characteristics, traits and qualities can lead to success will also be of interest to entrepreneurs and business advisors.

The product offering is the common factor that links an organisation to its customers. As the product is the focal point around which other elements of the marketing mix are planned, decisions about the product form the very centre of marketing strategy and management and therefore, in a sense, form the heart of the organisation. Product management is an interactive handbook which describes and illustrates product decisions within the South African context. Product management follows an outcomes-based approach and includes basic theoretical concepts, review questions and case studies which can be used for class discussions, self-study or assignments. Topical examples from the South African market clarify and reinforce the theoretical points considered. Contents include the following: Developing and positioning new products; individual product decisions; multiple product decisions and strategies; the product life cycle; customer service. Product management will be an invaluable reference for undergraduate students of marketing and product management at all higher education institutions in South Africa, as well as private training organisations or in-house training units.

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. Focusing on the adoption of the UN Guiding Principles on Business and Human Rights (UNGPs) in 2011, this timely book charts the field of business and human rights, finding that corporate responsibility to respect human rights is gradually evolving into a binding legal duty in both national and international law. Following the structure of the UNGPs, Peter T. Muchlinski also covers the state duty to protect against business violations of human rights, the corporate responsibility to respect human rights and access to remedies for corporate violations of human rights. Key Features: A detailed, critical, appraisal of the UNGPs in their historical, legal and political contexts Coverage of developments in national law and policy to further the state's duty to protect against business violations of human rights An interdisciplinary perspective drawing on history, law, business ethics, politics, and ideas of corporate governance with a view to introducing the field to readers with diverse specialist backgrounds Coverage of new directions for business and human rights including calls for new mandatory corporate liability laws, a legally binding international treaty and new multi stakeholder initiatives for developing business and human rights standards This Advanced Introduction will be a key guide for students and researchers in the fields of business and human rights, international law and business ethics, as well as lawyers and business managers who need an accessible primer to business and human rights.

This forward-thinking Handbook explores cutting-edge research on how employees within firms should be managed in order to increase their wellbeing and performance. Expert contributors explore an emerging stream of research in human resource management (HRM) which suggests that attention should be paid to how line managers implement HR practices and how employees perceive, understand and attribute these HR practices. Chapters consider the implications of employees' and leaders' HR attributions and their performance, HRM system strength, change, talent management and the role of line managers in the HRM process. Providing an overview of the current knowledge in the HR process research, the Handbook also discusses future avenues and directions for the field. Demonstrating the dynamics of how HR practices impact organisational and individual outcomes, this Handbook will be critical reading for scholars and students of human resource management, organisational behaviour and research methods in business and management. It will also be beneficial for HR professionals seeking to understand how they can increase the effectiveness of their HR management.

Examining the modern day challenges faced by academics throughout their working lives, this timely book investigates the ways in which academic careers are changing, the reasons for these changes and their potential future impacts. Contributors with experience of work in both traditional and contemporary institutions utilise theoretical and empirical methods to provide international perspectives on the key issues confronting modern day academics. Split across three chronological parts this book guides the reader through the phases of an academic's working life and the unique challenges encountered at each stage. For those entering academia key issues considered relate to career paths and motivations and transitions from industry to academia. During academia chapters study the understanding of external examiners, questions surrounding student supervision, work-life balance, use of technology and the trade off between teaching and research. Upon leaving academia concerns turn to the difficulties of working past retirement age and emeritus roles. Exploring how academics survive and thrive in the modern higher education arena, this analytical book will be a useful tool for new and established academics and policy makers working in higher education as well as for programme leaders in educational management. Contributors include: A. Agarwal, D. Anderton, K.E. Andreasen, M. Antoniadou, W. Chambers, C. Cook, M. Crowder, P. Cureton, E. Epaminonda, M. Gibson-Sweet, J. Haddock-Fraser, J. Jones, A. Karayiannis, H. Kogetsidis, P.D. Ktoridou, S.-J. Lennie, B. Longden, S. Marriott, M. Mouratidou, T. Proctor, A. Rasmussen, C. Rees, S.K. Rehbock, K. Rowlands, P.J. Sandiford, J. Stewart, S. Wells

This accessible textbook provides a comprehensive guide to the building blocks of sustainable social enterprise, exploring how core elements contribute to either the success or failure of the social venture. It analyzes the key skills needed to synthesize effective business practices with effective social innovation and points out both what works and what does not. Taking a practical approach, it demonstrates how big ideas can be transformed into entities that produce lasting change. Key Features: Discussion questions and activities to aid student learning and debate A multi-part case study that helps students see social enterprise in practice Recommended resources sections that encourage students to explore the topic further Readable, real-life anecdotes, examples, and analogies that illustrate how social entrepreneurship initiatives operate Learning objectives and chapter summaries to guide students through key topics including product development, idea generation, social change theory, marketing, and operating structures Making the case that social entrepreneurship may be the most effective way to bring about positive changes in society, this textbook will be an essential resource for introductory courses and electives in social entrepreneurship.

Expansive and engaging, the Research Handbook on Innovation in International Business takes a deep dive into technological, organisational, firm, and industry-level innovation. Contributions from leading experts in international business cover large multinational firms to SMEs and emerging markets, providing industry-specific insights into innovative solutions from across the globe. Featuring chapters exploring the organisation of innovative activities across borders, the role of alliances and networks on innovation, and the impact of the internet on internationalising SMEs and thus advancing global innovations, this incisive Research Handbook constitutes a richly-detailed study into the field. Contributors investigate innovation on a vast scale, offering a critical examination of EU regulation in facilitating or inhibiting innovation in industry, as well as delving into the current economic policies of special economic zones in Russia and China as areas for innovative solutions. Academics, researchers, and practitioners in the fields of international business and organisational innovation will find this engaging Research Handbook an invaluable resource, for its wide-ranging exploration into innovations in international business as well as its perspectives on innovation in this age of accelerated technological development.

Providing a comprehensive overview of the urban sharing economy, this Modern Guide takes a forward-looking perspective on how sharing goods and services may facilitate future sustainability of consumption and production. It highlights recent developments and issues, with cutting-edge discussions from leading international scholars in business, engineering, environmental management, geography, law, planning, sociology and transport studies. A Modern Guide to the Urban Sharing Economy begins with basic concepts and definitions, providing broad context with a focus on shifting service modalities, regulatory frameworks, and a historical overview of how sharing came to be a staple feature of the economies of contemporary cities. The second section focusses on shared mobility, with a particular lens on micromobility, parking, ride-hailing, car-sharing and ride-sharing. The third section focusses on shared space, including coworking office spaces and short-term rentals, as well as shared goods and services, including streaming music services, clothing rental services, food sharing and tool libraries. The book concludes by outlining the key ethical challenges that face the sharing economy. Real-world case studies are presented from authors in more than a dozen countries, making this a helpful and invigorating read for scholars of the sharing economy, urban studies and sustainable development. A Modern Guide to the Urban Sharing Economy is likely to also be of interest to those studying urban planning, human geography, and other disciplines focussing on the future of planetary urbanisation.

When selling are the following statements true or false? : ** Always Be Closing ** ** Attitude Sets Altitude ** ** People Buy People ** ** Customers Like to Talk about Themselves ** ** It's a Numbers Game ** ** Sell the Sizzle not the Sausage** ** Money Talks ** Fail to Plan, Plan to Fail ** All false, claims Mark Blackmore. They are myths of selling that have been passed on through generations without any evidence that they work. Through extensive research Mark substitutes the 8 myths with the Single Sales Principle - the definitive answer for why people buy. In addition, Mark introduces the DECIDE sales process, a methodology designed specifically to achieve the Single Sales Principle.