Most of us face the same questions every day: What do I want? How can I get it? How can I live more happily and work more efficiently? This updated edition of the international bestseller distils into a single volume the fifty best decision-making models used on MBA courses, and elsewhere, that will help you tackle these important questions - from the well known (the Eisenhower matrix for time management) to the less familiar but equally useful (the Swiss Cheese model). It will even show you how to remember everything you'll have learned by the end of it. Stylish and compact, this little book is a powerful asset. Whether you need to plot a presentation, assess someone's business idea or get to know yourself better, this unique guide will help you simplify any problem and take steps towards the right decision.

Robin Sharma believes there are certain skills and attitudes that allow you to rise to extraordinary success. In his powerful new parable, he offers a story designed to help people from all walks of life to achieve great things. Blake DiFranco is down on his luck, trying to make ends meet. His job is unsatisfying, and he is disenchanted with the world around him. One day, an enigmatic family friend offers him a life-altering opportunity: spend a day studying with a mysterious group of teachers and learn the secrets of limitless success. Blake is sceptical, but something compels him to take the opportunity seriously. The next morning, he embarks on a journey to discover the true meaning of the LWT philosophy - Lead Without a Title. He is ushered through the lessons of the four teachers: Anna, a maid who shows him that every job can be done with passion; Ty, a surfer who reminds him how important it is to rise to the riskiest challenges; Jackson, a former CEO who shows him the value of relationships; and Jet, a masseur who proves that greatness begins within. Blake's world changes as the teachers make him realize his own potential to achieve greater things than he'd ever imagined. The book is packed with real-world lessons, catchy aphorisms and inspiring exercises that will help any business person realize extraordinary results. Sharma distils over fifteen years of working with high-performers to deliver real-world strategies and foster a winning mindset. Here are formulas that will build success amidst times of deep change and will help readers to make positive changes both at work and at home.

In the attention economy, online influencers are an emerging class of power brokers. How can you harness their potential? Break the Internet takes a deep dive into the influencer industry, tracing its evolution from blogging and legacy social media such as Tumblr to today's world in which YouTube, Instagram, and TikTok dominate. Digital strategist Olivia Yallop goes undercover amongst content creators to understand how online personas are built, uncovering what it is really like to live a branded life and trade in a 'social stock market'. The result is an insider account of a trend that is set to dominate our future - experts estimate that the economy of influence will be valued at $24 billion globally by 2025.

This important Handbook is an essential guide to the state-of-the-art concepts, debates and innovative practices in the field of cumulative impact assessment. It helps to strengthen the foundations of this challenging field, identify key issues demanding solutions and summarize recent trends in forward progress, particularly through the use of illustrative case examples. Taking an international and transdisciplinary approach, this Handbook provides readers with frameworks and methodologies currently in use by leading academics, consultants and many others involved in cumulative impact assessment and management. This wide-ranging body of work demonstrates increased application of relevant, cross-disciplinary science to cumulative impact assessment problems, as well as a continued commitment to bridge the theory and practice gap for more effective and efficient assessments. Chapters also address contemporary and often controversial issues across a variety of sectors including agriculture, energy, watershed management, regional land use planning, and transport. This cutting-edge Handbook will be of great interest to academics and students who wish to further develop their understanding of key concepts within the field. It will also be beneficial to practitioners, industry, government officials and the many organizations involved in cumulative impact assessment processes.

This friendly guide is full of field-tested help for novice supervisors. Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves. Brief yet comprehensive, The New Supervisor's Survival Manual leads new supervisors and managers through the key tasks and responsibilities of the job. Business professionals will learn to think and act like managers as they develop critical competencies such as: establishing and maintaining high performance standards communicating effectively at all levels of the organization setting clear priorities delegating and giving feedback to others analyzing and resolving problems Filled with real-life examples, handy checklists, and tools for self-assessment, The New Supervisor's Survival Manual will enhance the self-confidence and comfort level of every new supervisor.

This timely and engaging book explores the role of European political entrepreneurship in debating, shaping and implementing the Europe 2020 strategy. Insightful chapters analyse the content, conditions and consequences of Europe 2020, investigating the plan for a future prosperous EU economy. Focussing on how European political entrepreneurship functions in times of crisis, Smart, Sustainable and Inclusive Growth considers these crises as potential windows of opportunity. The expert contributors highlight how the 2020 strategy has been debated, decided on, and then implemented from a governance perspective with multiple actors, and look ahead to necessary future developments. Further to this, multi-level governance is discussed as a way to address the demanded socio-economic goals across the EU in order to effect smart, sustainable and inclusive growth. Entrepreneurship and public policy scholars, particularly those with an interest in European affairs will find this book to be an interesting read. It will also prove to be a powerful resource for politicians and public servants working within the Europe 2020 strategy. Contributors include: H. Ekelund, A. Haglund-Morrissey, C. Karlsson, M. Nilsson, M. OEhlen, A. Parkhouse, B. Pircher, C. Silander, D. Silander, S. Tavassoli

Change is so rapid today that leaders must do much more than stay the course to be successful. If they aren’t nimble and ready to adapt, they won’t survive. The key is to learn how to leadershift.

In Leadershift, John C. Maxwell helps leaders gain the ability and willingness to make leadership changes that will positively enhance their organizational and personal growth. He does this by sharing the eleven shifts he made over the course of his long and successful leadership career. Each shift changed his trajectory and set him up for new and exciting achievements, ultimately strengthening and sustaining his leadership abilities and making him the admired leadership expert he is today.

Among those leadershifts are the Adaptive Shift from Plan A to Option A, the Production Shift from Ladder Climbing to Ladder Building, and the Influence Shift from Positional Authority to Moral Authority. Maxwell gives specific guidance to readers about how to make these shifts in their own lives. Each one requires them to change the way they think, act, and ultimately lead so they can be successful in a world that never remains the same.

Offering a comprehensive review of contemporary research on inclusive innovation, chapters address the systemic, structural issues that present the 'grand challenges' of our time. With 27 contributions from 57 expert scholars, this Handbook highlights both emerging practices and scalable solutions. Acting as a call to action, the chapters place social impact at the heart of theory and practice, providing fresh insight into global issues and practical solutions. Organized into five distinct sections to reflect current theoretical approaches and frameworks, contributions cover social innovation as practice; community and place; systems, institution and infrastructure; individual, organizations and organizing, and networks and social change. This Handbook emphasises the fundamental shift needed in management scholarship to address global problems and achieve social impact through sustainable development goals. This will be an invaluable resource for those championing social inclusion in both research and practice, including innovation researchers and management scholars more broadly.

A legendary performance coach shares his simple, proven and fun methods for cultivating motivation and keeping it. Doing something for its inherent satisfaction - rather than external rewards - is the key to success and satisfaction in any endeavour. Motivation is the essential and comprehensive guide to how you can achieve this. Filled with practical methods and techniques Stefan Falk developed at McKinsey & Company, and through twenty-five years as a senior executive and performance coach working with elite athletes, top executives, special operators in the armed forces, and leaders from all walks of life. To satisfy our psychological needs in today's professional world, we must pursue them consciously and purposefully - but unfortunately, most of us don't know how to do so effectively. The true solution to becoming happier, healthier and more productive is to become intrinsically motivated: to stop wasting time on activities that don't really contribute to our careers or our company's success, eschew the dog-eat-dog culture of modern business, and find ways to take pleasure in what we do -and to do it well. This ground-breaking book will revolutionize your approach to success at work and beyond. Published as Intrinsic Motivation in the United States.

Fourteen captains of industry. One hour of intense, candid and often brutal examination with each leader. Courageous conversations takes the reader on a privileged walk through the corridors of corporate power, on a journey to the centre of leadership. What is leadership? How have these remarkable individuals steered their companies through times of largeness and, more recently, recession? Has the board become an outdated model? Are visions, values and ethics being sacrificed on the altar of profitability? Has executive remuneration really gone too far? The ultimate goal: to discover what lessons can be learned and taken on board for the next generation of South Africa's corporate leaders. David Gleason, a well-known financial journalist and columnist, gets into the minds, and ultimately the hearts, of these celebrated leaders with often surprising and dramatic consequences. Courageous conversations is a fearless exposition of real-life leadership. It stands apart from other books in the field of leadership with its dual-analysis format: one analysis written by Gleason and an academic analysis of each interview by Professor Stella Nkomo, with contributions from Professor Derick de Jongh. Each interview has been transcribed and copied onto a CD, which accompanies the book.

This practical book outlines an effective process for writing assignments for education students of all levels. It provides detailed descriptions of all genres of assingment used in education, including essays, research and client-focused reports, seminars, policy documents and literature reviews. As well as this, it provides useful chapters on presenting data (qualitative and quantitative), referencing, and issues related to punctuation, style, and sitting exams. The book is an excellent resource for students to use in all their courses throughout their degree or training programme.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. This far-reaching Research Agenda highlights the main features of entrepreneurial university research over the two decades since the concept was first introduced, and examines how technological, environmental and social changes will affect future research questions and themes. It revisits existing research that tends to adopt either an idealised or a sceptical view of the entrepreneurial university, arguing for further investigation and the development of bridges between these two strands. Offering insights into both mainstream and critical approaches, top international scholars discuss a wide range of studies from various analytical and methodological perspectives. Contributions envision the future development of the 'alternative entrepreneurial university', creating space for more localised and contextualised institutions that can be both responsive to the needs of their societies and proactive in shaping them. Academics and practitioners interested in the entrepreneurial university will find this forward-looking Research Agenda to be crucial reading. It will also be beneficial for PhD researchers in framing key directions and questions for future research.

Revised and extended for its second edition, Contemporary Issues in Management provides a unique up-to-date view of the 'messy reality' of the complex management dilemmas facing workers and managers in the business environment today. Using a critical approach, the authors offer original perspectives on organisational behaviour and the sociology of work. Presenting business case studies and analysis, this textbook covers a broad range of key themes, including ethical and social issues, diversity, migration, continuity and change. Chapters present research studies into diverse areas, from teleworking to apprenticeships, food production, volunteering and factory working. This fully updated second edition textbook provides: Discussions of management issues in their wider philosophical and political contexts to allow students to have a broader understanding and interpretation of how management affects complex real-life situations Original and in-depth qualitative case studies present lived experience rather than abstract 'model' or 'idealised' problems for successful application of theory Examples of a wide range of management practices gives students the necessary knowledge for a globalised perspective on work and business A critical approach to the topic, to develop students' analytical skills to recognise problems, and suggest suitable solutions Questions and further reading sections for use in teaching and self study. This textbook is an invaluable guide for those studying organisational behaviour and business management, as well as the sociology and ethnography of work and workplaces. Contributors include: S.B. Emery, S. French, L. Hamilton, M. Keleman, D. Knights, A. Mangan, D. McCabe, L. Mitchell, T. Oultram, G. Pearson, U. Salmon, L. Stringer, E. Surman, N. Taylor

With an increasing global demand for entrepreneurship education, and the need to prepare students for the challenges of an ever-changing world of work, Colin Jones tackles the difficult question: just where do these educators come from to meet this demand? How to Become an Entrepreneurship Educator is the first book to tackle how we create expert entrepreneurship educators at all levels of education. Using activity theory as a lens, the book unites the developmental trajectories of 20 eminent contemporary experts at different levels of enterprise and entrepreneurship education. Jones identifies these journeys in order to share the collective lessons learned. By highlighting a range of global insights, readers are enabled to reflect on their own strategies, creating order in the domain of enterprise and entrepreneurship education - an order that holds the power to propel the domain of enterprise and entrepreneurship education onwards to new heights. Such highly reflective accounts of how to teach entrepreneurship will be an invaluable guide to educators from numerous backgrounds to contemplate new strategies for teaching enterprise and entrepreneurship in the context of their own choosing.

This Handbook offers an insightful journey through the landscape of research methods used to study the phenomenon of creativity, addressing the maturation of creativity research and its methodological approaches. Offering a methodological panorama for the global community of creativity researchers, contributors provide markers and viewpoints to better orient scholars and encourage reflection on how one might produce exceptional research on the burgeoning field of creativity. Chapters provide insights into a variety of methodological approaches, contemplating their benefits, limitations, scope of validity and ethical implications. As a contrast, sharp and to the point vignettes, similar to parables, are included to make the reader think. Allowing space for both established methods and new approaches, this Handbook is crucial reading for researchers interested in creativity at all levels looking to adopt innovative methodological approaches and broaden their research horizons. Contributors include: S. Acar, J. Baer, D.M. Boje, I. Bouty, H. Cairns-Lee, G. Cattani, R. Chia, L. Chiapello, A. Cropley, D. Cropley, J. Dul, S. Ferriani, G. Formilan, V. Glaveanu, M.-L. Gomez, M. Hanchett Hanson, P. Hibbert, R. Kark, J.C. Kaufman, A.K. Kofinas, C. Mainemelis, R. Reiter-Palmon, R. Robinson, N. Rosenkranz, M. Runco, M. Sinclair, P. Sowden, U. Ogurlu, M. Tempelaar, K. Unsworth

Dealing with difficult customers, colleagues, uncooperative staff, a manipulative boss - or an irritating neighbour - is a challenge many people face on a day-to-day basis. People in business are now under extreme pressure to make things happen, get more sales and turn a profit. This constant pressure or fear can make people difficult to deal with. This book shows you how to identify and understand awkward and challenging behaviours and how to manage them. It shows you how to: *Defuse and deal with difficult customers, both on the phone and face to face *Manage problems with colleagues in the workplace *Handle difficult day-to-day interactions with any of the people we come into contact with at work *Identify and manage behaviours which can turn a person into a 'problem' *Improve necessary listening and communication skills *Use the 6 step Programs of Behaviour to build better relationships *Increase self-confidence and develop rapport building skills *Use the 6 step Strategies for Success to produce effective outcomes.

Frank T. Rothaermel wrote Strategic Management 6e from the ground up because the world has changed dramatically since 5e was published (in January 2020). Events such as the COVID-19 pandemic, social justice movements, war, and disenchantment with the economic system profoundly impact how leaders run companies in their quest for competitive advantage. Rothaermel 6e synthesizes and integrates conceptual frameworks, empirical research, and practical applications with current real-world examples to help students make sense of a fast-changing and complex world. Rothaermel 6e is industry-leading in diversity and inclusion by featuring leaders with different backgrounds and companies that today's students can relate to and thus internalize the knowledge acquired. The new 6e prepares students with the foundation they need to understand how companies gain and sustain competitive advantage while developing skills to become successful leaders capable of making well-reasoned strategic decisions. As sole author, Rothaermel continues to provide an unmatched tight linkage between the concepts and cases, resulting in engaging and enjoyable content.

"The Telesales Handbook" is written for everyone facing the daily challenges of the telesales and call centre world. It is written in a clear and no nonsense way and packed with useful tips and advice making it a great reference guide to those just starting out and those who've been in the industry for a while.

This book is for business people who'd like to If you ever trembled at the thought of presenting, don't know to find the best customers or feel that something's holding your business back, then this is the book for you. Admired and respected by etrepreneurs worldwide for his business insight, passion and engaging style, Iain Whyte tells it like it is. In Life, Business and Speedboats he takes you through a series of business-building steps liberally sprinkled with hints, tips and pauses for reflection. His aim? To help you achieve more in business and have a great time doing it. Enjoy. 'Any business owner or entrepreneur who's tried networking knows that it's great for business. But not everyone likes doing it - and even if you do there are always people who do it so much better. Whether you fear networking or whether you're a fan, this book is a must-read. Iain's vast experience, his absolute commitment to the wonderfully positive BNI philosophy of Givers Gain and his witty, warm style all combine to make this a rich resource for everyone running or starting a business.' Julia Hayes, jmhcopy ltd

Discourse-based approaches to studying organizations have grown in significance over the last 25 years. This accessible and insightful book exemplifies how to use a discursive approach to study organizations. By drawing on her own empirical research, Cynthia Hardy aligns key theoretical assumptions with a range of case studies to demonstrate the value and adaptability of a discursive approach. The book presents the key theoretical assumptions associated with a discursive approach and shows how to align them with the design of specific empirical studies. Cynthia Hardy also illustrates how data collection and analysis can be customized to suit the issues under investigation. By reviewing empirical settings that range from older workers to refugees, from businesses to voluntary organizations, from strategy making to inter-organizational collaboration, and from environmental regulation to chemical risk, the author shows the value and adaptability of this approach. Forward-thinking, the book concludes with a look towards the future challenges of the discursive approach, covering specific issues of resistance to and reflexivity in research on discourse. Demonstrating the importance of empirical work, data collection, and analysis, this book will be a useful guide on discursive approach for students of organization and management studies. It will also prove useful for researchers studying HIV/AIDS organizations, refugees, and environmental regulation, which are particularly focused on in the book.

Offering an empirically rigorous perspective on actionable approaches to entrepreneurship education, including learning, teaching and assessment methods, this book aims to bridge the gap between the theory and practice of entrepreneurship education as it relates to local, regional, national and international contexts. An impressive team of leading international authorities and acclaimed experts provide a comprehensive and in-depth exploration of the role and impact of entrepreneurship education in industrially developed and developing countries as well as transition economies. Incorporating a wealth of new, emergent and innovative techniques, this book will allow teachers to effectively encourage future entrepreneurs to realize their ideas and intentions, and to convert them into successful and sustainable small businesses. An excellent addition to current entrepreneurship education literature, this book will be of interest to entrepreneurship teachers, postgraduate and doctoral students, as well as graduate entrepreneurs, for its useful empirical basis, in addition to extensive theoretical and practical knowledge. Contributors include: D. Bolzani, C. Camarero, L. Cisneros S. Coleman, Y. Costin, G. de Jong, J. Delfino, I. Diego, A. Fayolle, A. Fernandez-Laviada, R. Fisher, F. Gul, P.D. Hannon, L. Hietanen, L. Huxtable-Thomas, B. Hynes, Y. Israel-Cohen, C. Jones, P. Jones, O. Kaplan, D. Kariv, C. Keen, P. Kyroe, E. Luppi H. Matlay, J.H. Mejia, C. Netana, M. O'Dwyer, A. Penaluna, K. Penaluna, A. Perez, D. Pickernell, T. Pihkala, M. Redondo, M.P. Rice, A. Robb, H. Ruismaki, E. Ruskovaara, P. San Martin, V. Sanchez-Famoso, J. Seikkula-Leino, W.C. Stitt, M. Zaheer Asghar

Teaching Marketing prompts the reader to reflect on why marketing is taught, how it is taught and what should be included in curricula in tertiary-level programmes. The international contributors have a wide range of expertise in marketing education and provide their own perspectives on these questions while considering a variety of different points of view so encouraging the reader to develop their own opinion. Topics range from all-encompassing issues such as the importance of grounding marketing education on a sound ethical foundation, to focused explorations of how to teach subjects that marketing students typically find tricky, such as research methods, business-to-business marketing, and marketing science. The use of new classroom techniques such as business simulation games is also covered, as well as how to teach marketing theory and critical marketing. With sound advice from experienced marketing educators at both curriculum and classroom level, this book will be essential for those looking for assistance with curriculum development and programme planning in marketing.

Most entrepreneurship and small business textbooks contain few, if any, cases that an instructor can use with students and illustrate important theories or topics from the course. This book contains cutting-edge case studies that illustrate key problems confronting contemporary entrepreneurs. Set in familiar business environments, this original set of cases provides useful insights into the experiences of real-world entrepreneurs for classroom environments. Key features include: Innovative and exciting cases that present common business scenarios, offering practical perspectives for up-and-coming entrepreneurs A theory-based online Instructor's Manual, featuring topic summaries, learning objectives, teaching suggestions and key questions to aid classroom discussion Exceptional coverage of critical entrepreneurship issues, including opportunity recognition, funding a new business, sustaining ventures, social entrepreneurship and challenges faced by collegiate entrepreneurs. An ideal companion for instructors and students, this book is essential reading for MBA courses in entrepreneurship, non-profit management and social entrepreneurship, as well as undergraduate and postgraduate courses in business and management that specialize in entrepreneurship

This innovative Research Handbook answers crucial questions about how individuals and organisations can make a difference towards sustainability. Offering an integrative perspective on sustainability agency, it reviews individual, active, organisational and relational forms of sustainability agency, demonstrating the capacity of individuals and organisations to act toward sustainable futures. The Research Handbook investigates the relationships between agency and sustainability, demonstrating the importance of agency for different types of sustainability challenges, including mitigating environmental change and resource depletion. International contributors offer a multidisciplinary overview of the field, constructing detailed literature reviews on its many angles and variations. Concluding with a consolidative meta-review of sustainability agency, the Research Handbook offers directions for future research in the discipline. Crucial reading for scholars and researchers of sustainability, this cutting-edge Research Handbook is particularly useful for those exploring new avenues for research in relation to agency. It will also benefit graduate students looking for an interdisciplinary perspective in the field, as well as practitioners, advocates and NGOs hoping to understand ways in which sustainability can be enacted in various contexts.