This textbook focuses on the connections between psychological theory and human resource management within the South African context.

Features:

• South African text with local examples and case studies makes text more accessible and easier for students to relate
• Review questions challenge students to analyse material with the aim of broadening their understanding of content
• Suitable activities for class discussion and written assignments Easy reference for key concepts and themes
• New case studies, new examples and updated references
• Research trends and practices in the field

This book is about the most important and valuable resource of today, the management and development of human resources. The authors of this publication have attempted to scan the horizon of international best practices in the field of human resource development.

The authors have identified international best practices and integrated them into the principles of the National Qualifications Framework and South African Qualifications Authority requirements, and also aligned with the National Skills Development Strategy vision for 2015.

Corporate Citizenship covers the various theoretical and philosophical frameworks relating to corporate citizenship.

The title provides students with a broad range of examples, cases and situations that encourage students to apply the knowledge in a critical manner.

Contemporary issues in human resource management 4e, is written by a team of international authors presenting the latest thinking on HRM in today's organisations. There is a strong focus on applying current theories and models to successful companies, both within the global and local contexts. The latest research in the field of HRM is used to demonstrate topical issues with a strategic and innovative perspective.

Employment relations, traditionally known as industrial or labour relations, forms an integral part of the activities of labour, employers and the government in business. It centres on balancing, integrating and reconciling the partly common and partly divergent interests of these parties. South African employment relations has reached the milestone of having been available for more than a quarter of a century and is the longest running book in this field in South Africa. This 8th edition of South African employment relations redefines the various role players in employment relations management and broadens the field to incorporate them. It brings the direction the labour market is going in terms of collective bargaining into sharper focus and proposes ways in which fair workplace relations can be established. It furthermore deals with the latest legislative developments, union activities and other contemporary issues. Besides the case studies and a comprehensive glossary, this edition now includes short inserts entitled "ER in practice" to highlight the challenges posed by industry and the business community, and to empower readers and practitioners to utilise the insights gained from these examples with confidence in their daily business activities. Lecturer support material is also available. South African employment relations is aimed at both students and practitioners in this field.

Labour Relations in South Africa provides a thorough, engaging introduction to the science and practice of labour relations in South Africa. The fifth edition presents a more critical and reflective approach, engaging with the various issues, shifts, and seismic events which have impacted this dynamic field in recent years. The text's view is expanded to encompass a multi-faceted perspective, relating to business science, law, economics, and sociology, and to focus more specifically on the context and dynamics of a developing country.

Today's human resource departments play a vital role in helping organizations achieve their strategic objectives and gain a competitive edge. As technology continues to evolve at a rapid pace, it's imperative that organizations leverage human resource information systems (HRIS) to make better people decisions and manage talent more effectively.

Human Resource Information Systems: Basics, Applications, and Future Directions is a thorough, accessible introduction to the HRIS field. The Fourth Edition includes a new chapter on social media, exploring how organizations can use social networks to recruit and select the best candidates.

A new HRIS Expert feature spotlights practitioners who share best practices and insights into HR professions.

This core textbook on human resource development (HRD) focusses on a topic that has emerged as one of the most dynamic and multifaceted areas of business and management for both academics and practitioners. Providing an engaging and succinct discussion of the topic, this textbook tackles HRD from a basic introductory level, covering the major areas of HRD, including strategic HRD, the interaction between leadership, talent management and HRD, and HRD in large and small enterprises. With a unique blend of theory and practice, alongside innovative learning tools such as videos and active case studies, this text will help students to succeed in their HRD courses and to develop important practical skills for their future career. This is the perfect textbook for first and second year undergraduate students, as well as for post-experience students, studying introductory modules on Human Resource Development, Training and Development, or Learning and Development. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/human-resource-development. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial "people" aspects of quality). Direct and straightforward, it links "big picture" theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.

The seventh edition of Sociology, Work and Organisation is outstandingly effective in explaining how we can use the sociological imagination to understand the nature of institutions of work, organisations, occupations, management and employment and how they are changing in the twenty-first century.

Intellectual and accessible, it is unrivalled in the breadth of its coverage and its authoritative overview of both traditional and emergent themes in the sociological study of work and organisation. The direction and implications of trends in technological change are fully considered and the book recognises the extent to which these trends are intimately related to changing patterns of inequality in modern societies and to the changing experiences of individuals and families.

Key features of the text are:

• clear structure;
• ‘key issue’ guides and summaries with each chapter;
• identification of key concepts throughout the book;
• unrivalled glossary and concept guide;
• rich illustrative snapshots or ‘mini cases’ throughout the book.

This text engages with cutting-edge debates and makes conceptual innovations without any sacrifice to clarity or accessibility of style. It will appeal to a wide audience, including undergraduates, postgraduates and academics working or studying in the area of work and the organisation of work, as well as practitioners working in the area of human resources and management generally.

An in-depth guide to preparing accurate nursing budgets, this book will help you improve your financial skills and contribute to your organization's strategic planning. It discusses the different types of budgeting, the budgeting process, forecasting, variance analysis, and costing out nursing services. A variety of settings are included: hospitals, long-term care, home health, community health, managed care, and others. With this guide, you'll learn how to communicate effectively with financial managers, succeed in your role in the budgeting process, and assist in the delivery of high-quality patient care at the lowest possible cost. Each chapter includes Learning Objectives to focus your study and a Summary and Implications for Nurse Managers to reinforce what you've learned. Additional Suggested Readings provides helpful resources for further research and study. An appendix includes numerous sample budget forms and instructions, allowing you to see firsthand the various types of budgeting forms used in day-to-day practice. New "Budgeting for Information Systems" chapter describes how to budget for information technology (IT), what kind of personnel you should consider hiring to support the nursing IT function, and how to evaluate IT products. New "Budgeting for the Operating Room" chapter covers key stakeholders in the budget development process, developing the prioritization process, and specialized aspects of the operating room budget. A discussion of magnet hospitals has been added, including the cost implications of applying for "magnet" status. Coverage now includes different delivery care models and their potential budgetary impact to a health care organization, along with Clinical Ladders and the budgetary implications of nurses "testing-up" the ladder. Budgeting for clinics and same-day surgery facilities is described. Updated and expanded content discusses budget variance analysis and interpretation of budget reports that differ from the planned budget. Includes the budget implications of outsourcing, and how to determine whether outsourcing is cost-effective for a particular service.

This updated and exciting fourth edition of Managing People: A Practical Guide for Front-Line Managers addresses the growing needs of front-line managers who are not themselves specialists in personnel management but whose roles require them to have these skills. A growing trend over the last two decades has given these managers an increasing amount of responsibility of direct line management, which can be extremely challenging especially if the correct training is not given.

This book examines how the different parts of managing people fit together, whilst acknowledging that different contexts require different approaches and recognizing ongoing organizational, environmental and legal changes that affect the employment framework. It recognizes the rapidly changing context in which modern front-line managers have to operate and acknowledges the increasing expectations of good leadership as a necessity. However, the book also emphasizes the need for front-line managers to understand themselves, their own management styles and attitudes, together with the importance of empathy in appreciating the perspectives of the staff that work under them.

Managing People: A Practical Guide for Front-Line Managers is designed for both new managers and for NVQ/SVQ Level 4 students. It is also appropriate for the first stages of Foundation Degrees and for HND courses combining academic study with workplace learning.

Table of Contents

1.Managing people in the twenty-first century 2.Managing yourself 3.The recruitment cycle 4.Getting the best out of people 5.Learning and development 6.Leading teams and groups 7.Performance Management 8.Managing Challenging Situations 9.The Regulation of Behaviour at Work 10.Operating in a World of Change

Occupational Safety and Health (OSH) in the workplace is not only a strategic priority in terms of moral or social responsibility, it is also an obligation regulated and governed by law. A well-designed manufacturing process (the operations system) must be both productive and safe, without potential physical, emotional and mental health risks. OSH management has become a very complex multi-functional science within operations management and total quality management (TQM). It focuses on a non-legalistic approach whereby the organisational culture fosters spontaneous OSH and a high quality of work life. This is done by using a TQM approach, based on a functional TQM model.

Compensation management intends to develop students’ capability and decision making skills in handling compensation management functions. Students credited with this module are able to understand, apply and evaluate the criteria used to compensate employees, compensation system design issues, employee benefits, challenges of compensating key strategic employee groups, and the “total reward” approach towards compensation.

The aim of this book is to equip any person working in an office environment with the basic knowledge, skills and attitudes to communicate effectively in the administrative and office environment. To ensure effective communication, it is necessary to have a basic knowledge of communication and this text will enable one to: understand the importance of good communication in an office environment, as well as the elements of the communication process (verbally and written communication); compile business letters, memoranda and reports; use different forms of electronic communication in the office; and organise all aspects of a meeting and take the minutes.

People and their effective management are key to sustainable organisations. The authors of Human resource management, now in its fourth edition, combine their respective experience from both academia and the workplace to provide a balanced and useful book that covers the key principles for the effective management of people. The book has a sound theoretical base, which includes a wide range of topics from areas such as the human resource management function, strategic human resource management, organisational behaviour, leadership, labour legislation and labour relations. Furthermore, there are self-awareness exercises to assist readers in applying theory to their own insight. For those wanting to test their knowledge, each chapter contains multiple-choice questions. The five case studies at the end of the book create a further opportunity for readers to develop their ability to practically manage people. As with previous editions, the book has been written and designed in a user-friendly style and format and it available with a slideshow for each chapter.

Career Counselling And Guidance In The Workplace: A Manual For Career Development Practitioners gives a comprehensive overview of career counselling and guidance services, practices, tools and techniques for career development practitioners in South Africa. The third edition of this leading textbook has been extensively updated to reflect research and theory in career development theory and intervention that apply to the 21st Century organisational context.

Contents Include:

• Introduction to career counselling and guidance in the workplace;
• The psychology of career behaviour: key career concepts that form the foundational basis for career diagnostic activities and assessment interpretation;
• The career counselling and guidance process, including quantitative and qualitative career assessment diagnostics;
• Classical and emergent postmodern career theories, a Diagnostic Framework of Career Services, and career counselling tools and techniques; and
• Competency profile and professional development of the career counsellor, training and credential issues, professional ethics and practice management.

The aim of this book is to equip any person working in an office environment with the basic knowledge, skills and attitudes to communicate effectively in the administrative and office environment. Communication is the basis of all relationships. All business matters depend on the exchange of information, and the success of the organisation's performance depends on the effective exchange of this information.

The fifth edition of South African human resource management meets the ever-growing demand for an HRM compendium specific to South Africa. Written by South Africans, for South Africans, the book emphasizes the need to contextualise HRM locally and within the wider African context. The book offers value to anyone involved and/or potentially interested in the management of human resources on the African continent and demonstrates why HRM is at the core of the sustainable development challenges we face.

The unique focus of this book is its dual focus on management and supervision. The book offers a critical analysis of the contemporary debates related to issues and the challenges peculiar to social work management and supervision of social workers. Social welfare policy changes in South Africa in the past two decades, have had a radical impact on social work and affected all involved in social development. This has resulted in a requirement for increased accountability, improved quality and efficiency of service delivery. The book critically addresses both the management and supervision of social workers within a social development paradigm. It draws on South African and African practice examples as well as relevant research, but may also apply to other contexts and social service professions. Comprehensive, detailed, sound theoretical and conceptual frameworks are all essential in management and supervision in social work, as reflected in this exciting new book.