The go-to guide for learning what to say and how to say it

In this climate of near constant streams of media messages, organizations need to know how to effectively communicate risks to their audiences and what to say when a crisis strikes. Risk and Crisis Communications: Methods and Messages is designed to help organizations understand the essential components of communicating about risks during a crisis, and it carves out a role for safety health and environmental (SH&E) professionals in the process.

Covering common theoretical concepts and explaining the positions of noted experts in the field such as Peter Sandman and Vincent Covello, the book provides a fundamental understanding of the process behind crafting effective messages for a variety of different situations and explains the consequences of saying the wrong thing to an emotional audience. Incorporating numerous case studies--including the BP Deepwater Horizon Oil Spill and the 2010 H1N1 pandemic--it shows how messages can change the way an audience perceives an event and how they react to it, clearly demonstrating how ineffective messages can create untold difficulties for an organization's public image.

Savvy SH&E professionals know that their role in helping to craft risk and crisis messages as well as assisting in the execution of risk communication plans provides a critical path to becoming more valuable members of their organizations. Risk and Crisis Communications: Methods and Messages provides invaluable assistance in helping SH&E professionals add value to their organization.

In the past 15 years the notions of systematic OHS management and OHS management systems have gained wide currency amongst regulators, employers and other parties in advanced industrialised countries. Indeed, these related but distinct concepts are now also finding their way into developing countries. Inducing employers to take a comprehensive, programmatic and preventive responsibility for OHS rather than just prescribing specific solutions has emerged as a major new regulatory strategy and this approach has also been voluntarily assumed by an increasing number of (generally large) organisations. Government methods to promote OHSM as well as the form and content of both these and voluntary management systems vary widely.
There has been little attempt to critically assess the developments just described, let alone compare different forms of OHSM, examine the problems of implementing these policies or identify their strengths and limitations. This book seeks to address this gap. With diverse contributions from leading experts in Europe, America and Australasia, the book examines the origins, development, application and value of OHSM, as well as providing an international perspective on their effectiveness in managing ill-health at work. It also examines the impact of recent changes in economic, labour market, organisational and regulatory structures.

You cannot improve your organization's safety performance to enviable levels without addressing human behavior and attitude effectively. The only comprehensive reference on the psychology of the human dynamics of safety, The Psychology of Safety Handbook shows you how to apply psychology to improve safety and health in your organization. Dr. Geller provides theory, procedures, and tools to guide your organization's long-term continuous improvement.

Based on Dr. Geller's bestselling The Psychology of Safety, this new and expanded Handbook gives you everything you need to decrease the frequency and severity of accidental injuries in your organization. He covers all areas of psychology directly relevant to understanding and influencing safety-related behaviors.

Engineering interventions and government policy have made their mark on injury reduction. Now it is time to work with the human dynamics of injury prevention. The cause of most injuries can be attributed to at-risk behavior or insufficient safe behavior. The Psychology of Safety Handbook not only teaches principles and practical procedures for improving safety-related behaviors, but also illustrates how to increase people's willingness to use these techniques to create a Total Safety Culture.

For more than three decades, Professor E. Scott Geller has taught and conducted research as a faculty member of Virginia Tech's Department of Psychology. In this capacity he has authored more than 250 research articles and over 50 books or chapters addressing the development and evaluation of behavior-change interventions to improve quality of life. He has authored seven books on managing behaviors and attitudes for occupational health and safety, including The Psychology of Safety and Working Safe.

Dr. Geller is Senior Partner of Safety Performance Solutions, a leading training and consulting firm helping companies empower their employees to achieve a Total Safety Culture. He has been awarded Fellow status by the American Psychological Association, the American Psychological Society, and the World Academy of Productivity and Quality. Moreover, Scott Geller has been honored with three university-wide teaching awards - every one offered by Virginia Tech.

Hardbound. Not only is technology going through its revolutions faster, but the institutions and organisations which exploit that technology are also in the process of almost constant reshaping. This accelerating change is a double-edged sword for safety. On the one hand it offers the opportunity for improvement, but on the other it threatens the tried and trusted measures which have produced high safety levels in the past.Trial and error as a learning method is not acceptable in high risk technologies. We must not only get things right first time, but adapt the management of safety to the dynamic of constant change. This book explores that dilemma by studying how organisations manage safety and what is crucial for a good safety management system, how to harness change directly to safety improvement and how to adapt safety management systems to change imposed from the outside.

"Chainsaw Operator's Manual" is an essential safety tool for chainsaw operators. It is the ultimate guide to basic chainsaw operating techniques covering safety, maintenance and cross-cutting, but not tree felling. Detailed diagrams illustrate horizontal, vertical and boring cuts, as well as trimming and cross-cutting techniques. Safety considerations are discussed, including workplace safety, occupational hazards, kick-back and identifying dangerous trees. An explanation of the tension and compression forces in timber is also provided to help the reader understand where to begin cutting to avoid jamming the saw. The book covers chainsaw maintenance in detail, explains all aspects of the equipment and helps the reader select the right chainsaw and personal protection equipment. Trouble-shooting charts are included to help solve operating problems. This manual has been updated to take into account the most recent changes in nationally accredited competency standards. It is a must-have for anyone operating a chainsaw. FeaturesWorkplace and operator safety Chainsaw maintenance Basic cross-cutting techniques Competency Standards

In today's maturing railway industry, the key to getting - and staying - ahead is to keep up with the latest developments across all sectors involved in railway technology. There is pressure upon the rail industry to deliver more customer benefits, with greater cost-effectiveness, faster. Over the past few years, events have highlighted the need for tighter restrictions and more stringent safety legislation to reduce the risks of track and signal failure, maintenance issues, human error etc. "Railway Safety" examines the necessity of new systems, such as APT (automatic train protection) and TPWS (traing protection warning systems) striking a balance between cost-effectiveness and the need to regain public confidence in the railways. "Railway Safety" brings together contributions from all areas of the rail industry and academia and offers the opportunity to see the most up-to-date information, case studies and technological advances from experts in this field. This collection of papers covers such topics as: safety management; risk, error and testing; signalling safety and maintenance; on-train safety systems; fire and ventilation; and leaves on the line. "Railway Safety" should be of interest to all those engineering managers, contractors, engineers and consultants involved in any aspect of railway technology.

Bretherick's Handbook of Reactive Chemical Hazards, Eighth Edition presents the latest updates on the unexpected, but predictable, loss of containment and explosion hazards from chemicals and their admixtures and actual accidents. The extensively cross-referenced book enables readers to avoid explosion and loss of containment of chemicals. Primary and more specialized sources are easily traced, and this new edition includes available record updates, also adding a number of new records. In this newly updated and expanded edition, the content is presented in a clear and user-friendly format.

This book provides answers to the following problems: how to identify the most probable critical failures; how to describe and use data-concerning materials that are either heterogeneous, time-variant, or space-variant; how to quantify the reliability and lifetime of a system; how to use feedback information to actualize reliability results; and how to optimize an inspection politic or a maintenance strategy. Numerous authors from public research centers and firms propose a synthesis of methods, both new and well-known, and offer numerous examples concerning dams, geotechnical study, and structures from nuclear and civil engineering.

The Construction (Design and Management) Regulations 2007 (CDM Regulations 2007) is a revision of a major piece of legislation within the wide portfolio of construction-related legislation. It seeks to improve the long term health and safety performance of the UK construction industry, with ownership of health and safety proactively undertaken by the integrated project team.

Good design has always embraced health and safety issues and design teams remain essential players as well as key contributors and communicators in matters of health and safety management. Designers have a legal responsibility to ensure that their designs account for health and safety at all stages within the holistic envelope of construction.

"Design Risk Management: Contribution to Health and Safety" gives detailed guidance to construction practitioners with design responsibility on how to identify and manage health and safety risks, and on the design strategies to be followed. It seeks to focus on accountability with due emphasis on the minimisation of unnecessary bureaucracy and offers documentation trails that provide an insight to managing risk and not paperwork. Subsequently it offers a process by which designers can discharge their duties in compliance with the CDM Regulations.

Job Hazard Analysis: A Guide for Voluntary Compliance and Beyond, Second Edition, provides a complete reference for performing JHA and setting up a JHA program. The book identifies the basic job steps and tasks, their associated hazards and risks, and safe operating procedures and hazard controls based on this analysis. Authors James Roughton and Nathan Crutchfield argue that the JHA should be the centerpiece of any risk control and occupational safety and health program. However, the traditional JHA has potential problems in gathering and analysis of task data and, with its focus on the sequence of steps, can miss the behavioral effects and the systems interactions between tools, equipment, materials, work environment, management and the individual worker. The concepts are presented for the JHA, incorporating elements from Behavior-Based Safety and Six Sigma. Readers are taken through the whole process of developing tools for identifying workplace hazards, developing systems that support hazard recognition, developing an effective JHA, and managing a JHA based program that can be easily incorporated into occupational safety and health management systems, thus allowing businesses to move from mere compliance to a pro-active safety management. The book is supported by numerous examples of JHAs, end of chapter review questions, sample checklists, action plans, and forms.

The Safety Critical Systems Handbook: A Straightforward Guide to Functional Safety: IEC 61508 (2010 Edition), IEC 61511 (2015 Edition) and Related Guidance, Fifth Edition presents the latest guidance on safety-related systems that guard workers and the public against injury and death, also discussing environmental risks. This comprehensive resource has been fully revised, with additional material on risk assessment, cybersecurity, COMAH and HAZID, published guidance documents/standards, quantified risk assessment and new worked examples. The book provides a comprehensive guide to the revised IEC 61508 standard as well as the 2016 IEC 61511. This book will have a wide readership, not only in the chemical and process industries, but in oil and gas, power generation, avionics, automotive, manufacturing and other sectors. It is aimed at most engineers, including those in project, control and instrumentation, design and maintenance disciplines.

Air Pollution Calculations introduces the equations and formulae that are most important to air pollution, but goes a step further. Most texts lack examples of how these equations and formulae apply to the quantification of real-world scenarios and conditions. The ample example calculations apply to current air quality problems, including emission inventories, risk estimations, biogeochemical cycling assessments, and efficiencies in air pollution control technologies. In addition, the book explains thermodynamics and fluid dynamics in step-by-step and understandable calculations using air quality and multimedia modeling, reliability engineering and engineering economics using practical examples likely to be encountered by scientists, engineers, managers and decision makers. The book touches on the environmental variables, constraints and drivers that can influence pollutant mass, volume and concentrations, which in turn determine toxicity and adverse outcomes caused by air pollution. How the pollutants form, move, partition, transform and find their fate are explained using the entire range of atmospheric phenomena. The control, prevention and mitigation of air pollution are explained based on physical, chemical and biological principles which is crucial to science-based policy and decision-making. Users will find this to be a comprehensive, single resource that will help them understand air pollution, quantify existing data, and help those whose work is impacted by air pollution.

The Guest Editors have assembled an international list of top experts to present the most current information to pediatricians about patient safety. The issue has a primarily clinical focus with a few articles addressing the business and practice of patient safety. Articles are devoted to the following topics: Developing performance standards and expectations for safety; The role of CPOE in patient safety; The role of smart infusion pumps on patient safety; Abstracted detection of adverse events in children; The role of effective communication (including handoffs) in patient safety; Reducing mortality resulting from adverse events; Optimizing standardization of case reviews (morbidity and mortality rounds) to promote patient safety; Impact of (resident) duty work hours on patient safety; Role of simulation in safety; The role of diagnostic errors in patient safety; The role of collaborative efforts to reduce hospital acquired conditions; Patient safety in ambulatory care; Role of FDA and pediatric safety; and Patient safety through the eyes of a parent.

Japan's Quest for Nuclear Energy and the Price it has Paid: Accidents, Consequences, and Lessons Learned for the Global Nuclear Industry identifies major accidents in Japan that have happened at different stages of the nuclear fuel cycle in Japan, assesses the underlying causes of nuclear accidents, and identifies other systemic problems in the nuclear industry. It provides recommendations on how government, industry and academic institutions can work together toward achieving a zero-accident safety culture.

Nanotechnology Environmental Health and Safety tackles - in depth and in breadth - the complex and evolving issues pertaining to nanotechnology's environmental health and safety (EHS). The chapters are authored by leaders in their respective fields, providing thorough analysis of their research areas. The diverse spectrum of topics include nanotechnology EHS issues, financial implications, foreseeable risks including exposure, dosage and hazards, and the implications of occupational hygiene precautions and consumer protections. The book includes real-world case studies, wherever practical, to illustrate specific issues and scenarios encountered by stakeholders positioned on the front-lines of nanotechnology-enabled industries. These case studies will appeal to, and resonate with, laboratory scientists, business leaders, regulators, service providers, and postgraduate researchers.

Pertaining to homeland security, this title is a comprehensive guide to radiation protection caused by accidents or terrorism Provides essential strategies and guidance for protecting ports and examines the latest nuclear detection devices that can be deployed Explains the procedures in FEMA's "National Incident Management System" Gives specific details for first responders and emergency workers on how to prepare for and handle radiological incidents

Goal Structuring Notation (GSN) is becoming increasing popular; practitioners use it in the railway, air traffic management and nuclear industries, amongst others. Originally developed to present safety assurance arguments, GSN need not be restricted to safety assurances only; in principle, you can use it to present (and test) any argument. Anyone wishing to support, or refute, a claim can use GSN. Written by an experienced practitioner, " The Goal Structuring Notation" is both for those who wish to prepare and present compelling arguments using the notation, and for those who wish to review such arguments critically and effectively.

To emphasise the versatility of this approach" The Goal Structuring Notation" presents examples and questions based on diverse subject areas including Business Management, Drama, Engineering, Politics and Astrobiology. Simple examples introduce each symbol of the notation before introducing more complex structures which illustrate how the symbols work together in practical scenarios. To aid learning, questions and problems augment the text, so that the reader may reflect upon and try out the new concepts and principles presented.

As a comprehensive instruction in the basics of GSN and it's application, "The Goal Structuring Notation "also serves as a references or manual for the practitioner to dip into as problems are encountered or as a key resource for engineers working in those industries which require a clear description of the notation, covering the initial principles and showing why each piece of the notation is necessary.
Originally developed to present safety assurance arguments, GSN need not be so restricted. GSN - The Goal Structuring Notation presents examples from diverse subject areas, including business management, drama, engineering, politics and astrobiology."

Architecture and Health recognizes the built environment and health as inextricable encouraging a new mind-set for the profession. Over 40 international award-winning projects are included to explore innovative design principles linked to health outcomes. The book is organized into three interdependent health domains-individual, community, and global-in which each case study proposes context-specific architectural responses. Case studies include children's hospitals, rehabilitation facilities, elderly housing, mental health facilities, cancer support centers, clinics, healthy communities, healthcare campuses, wellness centers, healing gardens, commercial offices, infrastructure for developing countries, sustainable design, and more. Representing the United States, Africa, Asia, Europe, and Australia, each author brings a new perspective to health and its related architectural response. This book brings a timely focus to a subject matter commonly constricted by normative building practices and transforms the dialogue into one of creativity and innovation. With over 200 color images, this book is an essential read for architects, designers, and students to explore and analyze designed environments that promote health and well-being.

The work of accident prevention in the lab begins with foresight. Discerning "close calls"—near accidents—early enough prevents them from turning into full-fledged mishaps, mishaps that cost time and money, and which could result in injury. Improving Safety in the Chemical Laboratory is an accident prevention handbook for the professional in the lab that shows how to detect and eliminate the causes of dangerous mishaps—and virtually "hazard proof" any lab environment. In unequivocally clear and practical terms, Improving Safety in the Chemical Laboratory, Second Edition offers detailed procedures—from precautionary labeling to simulated drills, safety inspections,and the preparation of a chemical hygiene plan—for the development of a safety-enhanced workplace. Reflecting, in part, the upgraded procedures now mandated by the OSHA Laboratory Standard in the USA, as well as the WHMIS regulations in Canada and the COSHH regulations in the United Kingdom, this newest edition offers unparalleled and up-to-date guidance on the fine points of hazard control, with new added material on managing and handling especially hazardous substances and personal protective equipment:

• The 95 percent solution: the list of causes of laboratory accidents
• Hazard categories: unsafe acts; unsafe conditions
• Selecting and maintaining personal protective conditions
• Accident handling
• Classes of fuels and fires
• Preventing and extinguishing fires
• Toxic effects of chemicals
• Recognition of and treatment for exposure
• Chemical specific safety protocol
• Storage of lab chemicals
• Safe disposal of hazardous waste
• Personal protective equipment in the laboratory
• Improving hood performance
• Designing safety into new or renovated laboratories

A comprehensive, one-volume safety seminar, Improving Safety in the Chemical Laboratory will provide indispensable guidance to lab supervisors and workers, teachers and students, and anyone involved in the investigation of chemical accidents and injury. In clear language that quickly details the full range of hidden—and avoidable—laboratory hazards, Improving Safety in the Chemical Laboratory, Second Edition offers the most up-to-date, practical, and easy-to-implement lab safety regimen yet available.

This Safety Guide provides recommendations on the establishment of a framework for safety in accordance with the IAEA safety standards for States deciding on and preparing to embark on a nuclear power programme. In this regard, it proposes 197 safety related actions to be taken in the first three phases of the development of the nuclear power programme, to achieve the foundation for a high level of safety throughout the entire lifetime of the nuclear power plant (NPP). This includes safety in the construction, commissioning, and operation of the NPP and the associated management of radioactive waste and spent fuel, and safety in decommissioning. Thus, it contributes to the building of leadership and management for safety and of an effective safety culture and serves as guidance for self-assessment by all organizations involved in the development of a safety infrastructure.

The second edition of Nuclear Safety provides the most up to date methods and data needed to evaluate the safety of nuclear facilities and related processes using risk-informed safety analysis, and provides readers with new techniques to assess the consequences of radioactive releases. Gianni Petrangeli provides applies his wealth of experience to expertly guide the reader through an analysis of nuclear safety aspects, and applications of various well-known cases. Since the first edition was published in 2006, the Fukishima 2011 inundation and accident has brought a big change in nuclear safety experience and perception. This new edition addresses lessons learned from the 2011 Fukishima accident, provides further examples of nuclear safety application and includes consideration of the most recent operational events and data. This thoroughly updated resource will be particularly valuable to industry technical managers and operators and the experts involved in plant safety evaluation and controls. This book will satisfy generalists with an ample spectrum of competences, specialists within the nuclear industry, and all those seeking for simple plant modelling and evaluation methods. New to this edition: Up to date analysis on recent events within the field, particularly events at Fukushima Further examples of application on safety analysis New ways to use the book through calculated examples