How does new information technology become part of the fabric of organisational life? Drawing on insights from social studies of technology, gender studies and the sociology of consumption, Valuing Technology opens up new directions in the analysis of sociotechnical change within organisations. Based on a major research project focused upon the introduction of management of information systems in health, higher education and retailing, I explores the active role of end-users in innovation.
This book argues that it is through the , often difficult, engagement between users and technology that new computer systems come to gain value within organisations. Key themes developed through analysis of case studies include:
*the valuing of technology via the on-going construction of needs, uses and utilities
*occupational identities, organisational inequalities and technological change
*the gendering of technological and organisational change
*interpretive flexibility and the 'stabilisation' of technological systems and their incorporation into the lives of people in organisations.
A stimulating blend of the theoretical and substantive, this book demands a radical redefinition of 'technology acquisition'. It's highly original approach makes Valuing Technology essential reading for students, lecturers and researchers within the fields of organisation studies and the sociology of technology.

Hardbound. The chapters in this volume can be grouped into three parts. Part I provides an introductory course in the design and operation of computers and computer systems. It conveys a knowledge of the basic principles of computer systems along with perspectives on the history and future of computers. The study of algorithmics is contained in Part II including matrix computations, fundamental algorithms and data structures, design and analysis of efficient algorithms, and computational complexity. Part III brings out the relation between computer systems and operations research applications.This volume was designed and written for use in the operations research and management science community. Apart from the background provided by the first five chapters, the emphasis is on the computational tools, algorithms, languages, and systems that assist the problem solver.

Business relationship management (BRM) is central to all aspects of an organisation's interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent introduction to the role of a BRM manager, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.

Clinical audit is essential for demonstrating performance for the quality and outcomes framework of the GP Contract. This completely up to date manual uses a practical 'how-to-do-it' approach, linked directly to the GP Contract, to make the undertaking of clinical audit a positive and rewarding exercise for both patient care and practice finance. By using examples of clinical audit from around twenty different clinical fields, Clinical Audit in Primary Care provides tips and advice that can be integrated into everyday practice. The recommended process will enable managers, doctors, nurses and clinical staff to collect the data painlessly and to draw meaningful results from it. Its principles will also provide practical guidance to pharmacists and others in the multidisciplinary team involved in clinical audit.

*A steady-selling "practice basics," thoroughly revised; 40% new material includes a new chapter on insurance, plus sections on developing an electronic communications policy, digital marketing ethics, telemental health, when to use paper versus electronic records, and more. *Perennial audience as new mental health clinicians in all disciplines set up their practices. *Unique: offers all the forms a small practice needs and tackles the legal, ethical, and practical aspects of using them. *The 54 ready-to-use forms and handouts can be downloaded, customized, and printed either online or from the included CD-ROM.

This caustically funny Webster's of the workplace cuts to the true meaning of the inane argot spouted in cubicles and conference rooms across the land.
At a price even an intern can afford and in a handy paperback format that won't weigh down your messenger bag or briefcase, The Dictionary of Corporate Bullshit is a hilarious guide to the smoke-screen terms and passive-aggressive phrases we traffic in every day. Each entry begins with a straight definition followed by a series of alternative meanings that are, of course, what is really meant.
Take, for example, the widely used, seemingly innocuous term brainstorming:
1. to generate ideas as a group in an accepting environment and in a free-form manner
2. a supposedly relaxed forum in which no idea is a bad idea - that is, until you generate a bad idea and are met with uncomfortable silence/looks that suggest you are retarded or really uncool/the feeling that you are about to be fired
Beyond deciphering corporate commonplaces, you'll learn the PC term for secret Santa (Holiday Harry); why the Blackberry is "most commonly referred to as a 'Crackberry' due to its highly addictive nature"; and that when a co-worker says "Have a good night," they really mean: "this meaningless, seemingly interminable exchange of small talk is now over. I am no longer speaking to you, and will now flee this awkward social situation. Don't even think of asking which way I'm walking."
Just remember to read this only at COB (close of business) to avoid being busted (caught idling by your boss).

Write better and succeed! PROOFREADING AND EDITING PRECISION gives you the tools to turn in perfect documents, whether it's for class or work. First PROOFREADING AND EDITING PRECISION gives you a short review of grammar rules, and then it gets quickly into its activity-oriented learning system. Plus, each topic is coupled with practice using real world documents formatted in Word 2007, so you'll get a head start on workplace success.

DIGITAL MEDIA, CONCEPTS AND APPLICATIONS, 4E prepares students for the multimedia-rich workplace by teaching them multimedia concepts as well as business-standard software applications to complete projects and solve problems. The non-software-specific text approach gives students a strong foundation in the concepts and practices of digital multimedia and allows the text to focus on the more creative end of business technology. If needed, software-specific directions to assist in learning can be found on the website.