This searingly observant illustrated history of the women of Crossroads during the 1970s and 1980s tells a history of past and present organised resistance movements led by black women.

“I heard about the famous women of the Crossroads struggle, which resulted in Crossroads being the only African informal settlement in the 1970s to successfully resist the apartheid bulldozers… I wanted to know what happened to the women who spearheaded the struggle for Crossroads,” so says Koni Benson, the author of this graphic novel-style history, and lecturer in the Department of History at the University of the Western Cape.

Illustrated by South African political cartoonists, André and Nathan Trantraal, together with Ashley Marais, Crossroads: I Live Where I Like, joins some recent histories which are written for both children and adults alike. The candid illustration style and the deeply felt text is a testament not just to the team who produced the book, but to the remaining women of Crossroads, who wanted their stories to have the widest reach possible.

Crossroads: I Live Where I Like is a crucial exploration of a neglected part of South African history. It has all the hallmarks of a book that will be regarded as a pioneer in both form and content.

When South Africa’s golden girl of broadcasting, Tracy Going’s battered face was splashed across the media back in the late 1990s, the nation was shocked. South Africans had become accustomed to seeing Going, glamorous and groomed on television or hearing her resonant voice on Radio Metro and Kaya FM. Sensational headlines of a whirlwind love relationship turned horrendously violent threw the “perfect” life of the household star into disarray.

What had started off as a fairy-tale romance with a man who appeared to be everything that Going was looking for – charming, handsome and successful – had quickly descended into a violent, abusive relationship.

“As I stood before him all I could see were the lies, the disappearing for days without warning, the screaming, the threats, the terror, the hostage-holding, the keeping me up all night, the dragging me through the house by my hair, the choking, the doors locked around me, the phones disconnected, the isolation, the fear and the uncertainty.”

The rosy love cloud burst just five months after meeting her “Prince Charming” when she staggered into the local police station, bruised and battered. A short relationship became a two-and-a-half-year legal ordeal played out in the public eye. In mesmerising detail, Going takes us through the harrowing court process – a system seeped in injustice – her decline into depression, the immediate collapse of her career due to the highly public nature of her assault and the decades-long journey to undo the psychological damages in the search for safety and the reclaiming of self. The roots of violence form the backdrop of the book, tracing Going’s childhood on a plot in Brits, laced with the unpredictable violence of an alcoholic father who regularly terrorised the family with his fists of rage.

“I was ashamed of my father, the drunk. If he wasn’t throwing back the liquid in the lounge then he’d be finding comfort and consort in his cans at the golf club. With that came the uncertainty as I lay in my bed and waited for him to return. I would lie there holding my curtain tight in my small hand. I would pull the fabric down, almost straight, forming a strained sliver and I would peer into the blackness, unblinking. It seemed I was always watching and waiting. Sometimes I searched for satellites between the twinkles of light, but mostly the fear in my tummy distracted me.”

Brilliantly penned, this highly skilled debut memoir, is ultimately uplifting in the realisation that healing is a lengthy and often arduous process and that self-forgiveness and acceptance is essential in order to fully embrace life.

RW Johnson's bestselling book How Long Will South Africa Survive? was published at the height of the Zuma presidency. Since then, Cyril Ramaphosa has taken over as president and there have been some attempts to clean up government. But the brief period of 'Ramaphoria' is over and the threat to both the economy and the dream of a non-racial democracy is as real as ever.

As national elections loom, Johnson examines the state of the nation with pinpoint accuracy. On the one hand state-owned institutions are near collapse, municipalities are defunct and civil strife is rampant. On the other, Ramaphosa and his team have come up with a plan to curb corruption and create growth and prosperity.

But will it work?

This book provides an overdue critical re-engagement with the analytical approach exemplified by the work of Harold Wolpe, who was a key theorist within the liberation movement. It probes the following broad questions: how do we understand the trajectory of the post-apartheid period, how did the current situation come about in the transformation, how does the current situation relate to how a post-apartheid society was conceived in anticipation, and what are the implications of what have been failed ambitions for progressives?

The contributions to this volume cohere around the following themes: labour and capital in post-apartheid South Africa, the post-apartheid South African economy, the state and transformation of South African society, and social policy in post-apartheid South Africa. The aim is not to provide a common or coherent theoretical perspective, but rather to probe a core problematic and set of theoretical concerns.

The contributing authors explore not only historical and contemporary specifics, but deploy and reflect on theoretical tools that allow us to make sense of those specifics and to engage with the dynamics of race and class, and the form and functioning of the state, including its articulation with an increasingly financialised form of global capitalism.

Paul Kruger: Toesprake en korrespondensie van 1881–1900 probeer om die klem te plaas op minder bekende briefwisseling en optredes van Kruger om sodoende ’n verteenwoordigende beeld van staatspresident Kruger se werksaamhede en standpunte aan te bied. Die teks is deeglik toegelig met ophelderende voetnote. Verder is ’n algemene inleiding, agtergrondsinligting en -ontleding verskaf by elke toepaslike breër tydperk in Kruger se lewe tot 1900.

Die beeld wat van Kruger na vore kom uit ’n deeglike ontleding van veral sy minder bekende korrespondensie en toesprake, verskil dikwels ingrypend van dit wat oor ’n lang tydperk in publikasies oor hom aangebied is. Hierdie publikasie vervul daarom ’n belangrike behoefte: Dit stel die leser in staat om regstreeks deur die lees en bestudering van Kruger se standpunte tot eie en nuwe gevolgtrekkings te kom.

Shine A Light tells the story of two women, Corrine and Ingrid, who at the onset seem worlds apart, separated by the deep chasm of South Africa’s dark history. But as they traverse one of the most dangerous communities in Cape Town in search of vulnerable animals, they discover they are more similar than they are different.

While the narrative winds its way along the troubled streets, it becomes clear how animals provide a unique platform for dialogue and, in turn, healing. Through Ingrid’s eyes, and in conversations with people who would never have otherwise spoken – gangsters, drug dealers and addicts – Corrine slowly begins to feel her perceptions waver when she learns that behind every broken animal is a broken human, and just because someone can speak, it does not guarantee them a voice.

With tears in my eyes I took a last glimpse at No. 22 Cross Street as we turned into Stuckeris Street. ‘Sala kahle, District Six,’ I whispered.

Nomvuyo Ngcelwane grew up in the heart of District Six. In beautiful detail, she tells of life in a bustling community, of their interesting social lives and the vibrant atmosphere one has come to associate with District Six.

Twenty years since original publication, Ngcelwane’s story is still relevant today and paints a captivating history of black people living in District Six before forced removals took place. She writes with great honesty, warmth, humor and heart. More than fifty years since forced goodbyes, Ngcelwane’s memoir reiterates the need for social justice and casts a light on the memories forgotten by some.

“Sala Kahle, District Six is free of posturing. It has great documentary value. The fact that it is the memoir of a Black woman adds to its already considerable interest.” Vincent Kolbe

Op sy dag eienaar van ’n diamantmyn, ’n wynplaas én die duurste huis in Kaapstad. Voorsitter van Suid-Afrika se grootste kleinhandelaar. Direkteur van die Reserwebank, en die rykste man in die land.

As jong man het Christo Wiese sy tande by Pep Stores geslyp. Mettertyd bou hy ’n magtige sakeryk op, wat Shoprite en ’n rits ander maatskappye insluit. Sy wenresep: ’n eindelose liefde vir transaksies, ’n vreeslose aptyt vir risiko en ’n oog vir ’n winskopie. Dié sjarmante sakeman was nog nooit bang om ’n kans te waag nie. Die berekende risiko’s wat hy oor 50 jaar neem, maak hom hoogs suksesvol. Tot hy die meubelgroep Steinhoff teëkom, en dinge lelik skeefloop. Sakejoernalis en skrywer TJ Strydom vertel die verhaal van een van Suid-Afrika se bekendste sakereuse op ’n vars, pakkende manier.

“Boeiend. Beide sprokie én raadsaalriller.” – Waldimar Pelser

“’n Treffende, insiggewende werklikheidstorie oor die mens Christo Wiese – van kleinbegin tot dealmaker en sakereus.” – Freek Robinson

“’n Fabelagtige, meesleurende leeservaring . . . ” - Peter Bruce

Written in 1957, when North African independence movements were gaining momentum, The Colonizer and the Colonized studies the enduring legacy, political as much as psychological, of colonisation throughout the world.

Albert Memmi depicts colonialism as a disease of the European but crucially he demonstrates that colonialism destroys both the colonizer and the colonized, providing penetrating insights into colonial inheritance and resistance that remain as relevant today. One of the great works of twentieth-century political thought, The Colonizer and the Colonized speaks to experiences in the Global South as well as European countries such as Britain and France, who are still struggling with their imperial pasts. In revealing the mechanisms of colonial oppression, it also highlights the origins of all oppression of one group by another.

This edition includes introductions by two of the greatest writers of the twentieth-century: South African novelist and Nobel laureate Nadine Gordimer, and Jean-Paul Sartre.

What would you do if you discovered that the food you have been told is good for you is actually the cause of your ill health …?

In December 2010, Professor Tim Noakes was introduced to a way of eating that was contrary to everything he had been taught and was accepted as conventional nutrition ‘wisdom’. Having observed the benefits of the low-carb, high-fat (LCHF) lifestyle first-hand, and after thorough and intensive research, Noakes enthusiastically revealed his findings to the South African public in 2012. The backlash from his colleagues in the medical establishment was as swift as it was brutal, and culminated in a misconduct inquiry launched by the Health Professions Council of South Africa (HPCSA). The subsequent hearing lasted well over a year, but Noakes ultimately triumphed, being found not guilty of unprofessional conduct in April 2017.

In Lore of Nutrition, he explains the science behind the LCHF/Banting diet, and why he champions this lifestyle despite the constant persecution and efforts to silence him. He also discusses at length what he has come to see as a medical and scientific code of silence that discourages anyone in the profession from speaking out against the current dietary guidelines. Experienced journalist Marika Sboros provides the full backstory to the HPCSA hearing, which reads like something out of a spy novel.

Written in an accessible style, Lore of Nutrition is informative, highly controversial and an eye-opener for anyone who cares about their health.

The lot of the leader of the official opposition is never a happy one. It takes exceptional personal attributes, or “iron in the soul” as Van Zyl Slabbert defined it, to be an efficient one.

In terms of the Westminster political system, which formed the basis of the South African parliament between 1910 and 1994, the official parliamentary opposition, led by the leader of the biggest opposition party was an important office-holder of parliament. He received a degree of latitude and preference, not allowed to ordinary parliamentarians, from the Speaker of parliament.

This group biography investigates the leaders of the official parliamentary opposition before democracy to evaluate how they contributed to the shaping of South Africa’s history. The focus is on those who never became a prime minister, or executive president. Prime ministers J.B.M. Hertzog, J.C. Smuts and D.F. Malan’s years as opposition leaders have been investigated by historians, while the opposition leaders who failed to win elections are long forgotten, or at most reduced to historical footnotes.

The aim of this book is to bring to life the political “losers” — Sir Leander Starr Jameson (1910-1912), Sir Thomas Smartt (1912-1920), J.G.N. Strauss (1950-1956), Sir De Villiers Graaff (1956-1977), Radclyffe Cadman (1977), Colin Eglin (1977-1979 and 1986-1987)), Frederik Van Zyl Slabbert (1979-1986) and Dr. A.P. Treurnicht (1987-1993).

This revised edition of A Student’s A-Z of Psychology is a response to the requirements of the modern learning environment. It provides the core psychological knowledge required for a first year course in psychology as well as information on specific skills-based topics. As an alphabetically arranged resource, it is an easy-to-use companion for the entry-level student of psychology.

Contents Include:

• Cognition: Thinking
• Consultation scenario for a psychological research project
• Consultation scenario for a stress management programme
• Consultation scenario for a study management programme
• Consultation interview
• Emotion and motivation
• Emotion: Classification of
• Emotion: Concept of
• Emotion: Theories of
• Emotional intelligence: Concept of
• Emotions: Interpretation of
• Groups: Attributes of human groups
• Groups: Differentiation of groups
• Groups: Interaction of groups
• Human nervous system: Impulse conduction in the neuron
• Human nervous system: Impulse conduction in the synapse
• Human nervous system: Structure and function
• Human nervous system: The structure of the neuron
• Individual differences in behaviour
• Information analysis: Correlation between variables
• Information analysis: Difference between groups
• Information modelling: Expandable tree structures
• Information modelling: Flow charts
• Information modelling: Graphs
• Information modeling: Visiograms
• Intelligence: Concept and measurement of
• Intelligence: Theories of
• Intelligence and creativity
• Interpersonal communication
• Interpersonal dynamics
• Interpersonal relationships
• Learning: Concept of
• Learning: Social learning
• Memory
• Motivation: The nature of motivated behaviour
• Motivation: The process of motivated behaviour
• Personality and health
• Personality concepts
• Personality theories
• Presentations
• Psychological disorders
• Psychological programme: Content for stress management
• Psychological programme for stress
• Psychological programme for study management
• Psychological programmes
• Psychological science
• Psychology: What is it all about?
• Research essays
• Self: The concept of self
• Self: The dynamics of self
• Self: The foundations of self
• Sensation and perception
• Sensation: The visual system
• Social issues

Nothing in life is certain, except death and taxes – or so the expression goes. And over the past two decades South African criminals and tax dodgers have come to realise this truth the hard way.

Tax sleuth Johann van Loggerenberg was at the centre of many of SARS’ high-profile cases during his time there. As far as SARS is concerned all forms of income are subjected to tax, even if by ill-gotten means. Whether you are a drug dealer from Durban, one of the hitmen who shot Brett Kebble or soccer boss Irvin Khoza, you have to pay your dues!

Van Loggerenberg relates the riveting inside stories of the investigations into businessmen like Dave King, Billy Rautenbach, Barry Tannenbaum and his ponzi scheme, and others. Over the years he got to know all the scams and dirty tricks in the book and he explains these in plain language.

In these investigations the tax authority worked closely with the police, the NPA and the Directorate of Special Operations. However, after a few years SARS became the victim of its own success. In telling the stories of how tax evaders were caught, Van Loggerenberg also shows how the power struggle between different state departments and the phenomenon of state capture in recent years started crippling SARS.

Stellenbosch staan internasionaal bekend as 'n dorp van weelde en wyn, 'n plek van pragtige natuurskoon en mooi mense. Dit is die tuiste van Suid-Afrika se sake-adel, geleerde professore en studente bestem vir groot dinge.

Maar die idilliese beeld wat in reisbrosjures en op sosiale media voorgehou word, versluier 'n skadukant. Tussen die ou eikebome, blou berge en geskiedkundige wynplase broei dieselfde boosheid wat Suid-Afrika een van die lande met die hoogste moordsyfer in die wêreld maak.

Oor die afgelope twee dekades het verskeie opspraakwekkende moordsake in dié dorp koerantvoorblaaie gehaal. Inge Lotz, Hannah Cornelius, Susan Rohde, die Van Breda-gesin... Maar hierdie boek gaan ook oor Stellenbosch se minder bekende slagoffers soos dié van die plaaswerker Felicity Cilliers - 'n vrou van wie die wêreld vergeet het.

'n Uiteenlopende verskeidenheid slagoffers en moordenaars tree in die blaaie van dié boek na vore en wys dat nie eens Stellenbosch die oersondes kan vryspring nie.

Given what we know about climate change, should we still be raising and eating cattle? And how do we weigh the cultural and economic value of cattle against their environmental impact? This engaging book brings history, science, economics and popular culture together in a timely discussion about whether current practices can be justified in a period of rapid climate change.

Journalist Gregory Mthembu-Salter first encountered South Africa’s love of cattle during his own lobola negotiations. The book traces his personal journey through kraals, rangelands and feedlots across South Africa to find out more about the national hunger for cattle. He takes a broad sweep – drawing on such diverse sources as politicians involved in land reform, history, braai-side interviews with cattle farmers and abattoir owners, conversations with his mother-in-law, and analysis of cutting-edge science.

Mthembu-Salter suggests that perhaps 'cattle can remain wanted and treasured … more as living assets, kept in modest numbers on land where crops will not thrive, whose beef is eaten rarely – and, when it is, is savoured.'

Ton Vosloo’s remarkable career in the media spanned nearly 60 years in South Africa’s history. During this turbulent time, South Africa went through the transition from Afrikaner Nationalist rule to an ANC government. At the helm of the leading press group founded in 1913 to support nascent Afrikaner nationalism, Vosloo’s story is not just one of newspapers and politics but also one of singular business and commercial success as the Naspers Group evolved from a print group to an electronic company with significant investments across the world.

In 1983 Vosloo was appointed managing director of Naspers and set about vigorously transforming the group. On the ideological front, it was a fight to the death with the old Transvaal’s predominantly right-wing Perskor Group for the soul of the Afrikaner. On the commercial front, Vosloo established the pay television network M-Net. In 1992, Vosloo became chairman of Naspers with Koos Bekker succeeding him as CEO. The story of Naspers’ successes in investing in Chinese internet company Tencent and in establishing a footprint in 130 countries is a continuing one, but one begun under Vosloo’s stewardship.

In Across Boundaries, Vosloo gives his account of these momentous times with wry humour and a journalist’s deft pen.

ALSO AVAILABLE IN AFRIKAANS AS OOR GRENSE

Balancing developmental, clinical-diagnostic, and experimental approaches to child and adolescent psychopathology, Eric Mash and David Wolfe's ABNORMAL CHILD PSYCHOLOGY is one of the most up-to-date, authoritative, and comprehensive books in its market.

The seventh edition is organized to reflect DSM-5 categories, dimensional approaches to classification, and evidence-based assessment and treatment approaches. The authors trace developmental pathways for each disorder and show how child and adolescent psychopathology involves biological, psychological, and sociocultural factors interacting with a youth's environment. Case histories, examples, and first-person accounts illustrate the categorical and dimensional approaches used to describe disorders.

The authors also consistently illustrate how troubled children behave in their natural settings: homes, schools, and communities.

Die geskiedenis van die eerste 59 jaar van die SAUK se bestaan; vanaf 1936 tot 1995. Die vertel ook die ontstaan van openbare uitsaai, die missie en doelwitte daarvan en waarom dit hersien moet word.

Die politieke element word bespreek: Watter soort stut was die SAUK vir apartheid? Watter rol het die SAUK gespeel as sleutelspeler in die transformasieproses? Daar word gekyk na politieke inmenging en aanstellings wat direk uit die Uitsaaiminister se staatsdepartement gemaak is. Ook ingespan is die SAUK se sleutelrol in geskiedkundige gebeure: Die vrylating van Nelson Mandela en die vryheidsverkiesing van 1994.

Die boek behoort nie net die wye publiek nie, maar ook akademici, historici en politici te interesseer.

A title deed = tenure security. Or does it? This book challenges this simple equation and its apparently self-evident assumptions. It argues that two very different property paradigms characterise South Africa.

The first is the dominant paradigm of private property, referred to as an ‘edifice’, against which all other property regimes are measured and ranked. However, the majority of South Africans gain access to land and housing through very different processes, which this book calls social or off-register tenures. These tenures are poorly understood, a gap Untitled aims to address. The book reveals that ‘informal’ and customary property systems can be well organised, often providing substantial tenure security, but lack official recognition and support. This makes them difficult to service and vulnerable to elite capture.

Policy interventions usually aim to formalise these arrangements by issuing title deeds. The case studies in this book, which span both rural and urban contexts in South Africa, examine these interventions and the unintended consequences they often give rise to. Interventions based on an understanding of locally embedded property relations are more likely to succeed than those that attempt to transform them into registered tenures. However, emerging practices hit intractable obstacles associated with the ‘edifice’, which only a substantial transformation of the legal paradigms can overcome.

What happens when a former liberation movement turned political party loses its dominance but survives because no opposition party is able to succeed it? The trends are established: South Africa’s African National Congress (ANC) is in decline. Its hegemony has been weakened, its legitimacy diluted. President Cyril Ramaphosa’s appointment suspended the ANC’s electoral decline, but it also heightened internal organisational tensions between those who would deepen its corrupt and captured status, and those who would redeem it. The COVID-19 pandemic has heightened its fragility, and the state’s inability to manage the socio-economic devastation has aggravated prior faultlines. These are the undeniable knowns of South African politics; what will evolve from this is less certain.

In her latest book Precarious Power Susan Booyen delves deep into this political terrain and its trajectory for South Africa’s future. She covers an expansive range of topics, from contradictory party politics and dissent that is veiled in order to retain electoral following, to populist policy-making and the use of soft law enforcement to ensure that angry citizens do not become further alienated. Booysen’s analysis reveals Ramaphosa to be a president who is weak and walking a tightrope between serving the needs of the organisation and those of the nation. While he rose to the challenge of being a national leader during the COVID-19 pandemic, the crisis has highlighted existing inequalities in South Africa and discontent has grown. The ANC’s power has indeed become exceedingly precarious, and this seems unlikely to change in the foreseeable future.

This incisive analysis of ANC power – as party, as government, as state – will appeal not only to political scientists but to all who take a keen interest in current affairs.

A companion volume to the highly successful Field Guide to the Battlefields of South Africa, this features the pivotal sieges that characterised the Cape Frontier, Anglo-Zulu, Basotho and Anglo-Boer wars in one volume.

Accounts of 17 sieges over the last two centuries explore in detail the historical context in which they occurred, the day-to-day military actions that sustained the investments and the conditions both soldiers and civilians faced while defending their territory against a hostile force. The siege descriptions are animated by maps and a variety of information boxes and human-interest stories, gleaned from diaries, letters and eye-witness accounts, while longer features focus on the practical aspects of siege warfare, such as artillery, medicine, food, and the psychological effects of besiegement. The book also provides practical information for visitors who wish to explore these historical sites.

A fascinating read that will appeal to anyone interested in the volatile history of the country – armchair historians and travellers alike.

Connecting the study of cognition to everyday life, Goldstein and van Hooff’s bestselling text Cognitive Psychology provides an accessible and engaging introduction to the subject, giving insight into the many psychological and physiological aspects of human behaviour.

Now in its third edition and containing the latest stimulating research, this text helps students navigate through all the major sub-disciplines and key concepts of cognitive psychology. It facilitates development of a thorough understanding of the complex relationships between mind, brain and behaviour.

Through the authors’ international approach and emphasis on research, methodology and application, students learn how to interpret theories and then use them in practical applications.

In 1993 South Africa state president F.W. de Klerk and African National Congress (ANC) leader Nelson Mandela were awarded the Nobel Peace Prize ‘for their work for the peaceful termination of the apartheid regime’. Yet, while both deserved the plaudits they received for entering the negotiations that led to the end of apartheid, the four years of negotiations preceding the April 1994 elections, known as the transition era, were not ‘peaceful’: they were the bloodiest of the entire apartheid era, with an estimated 14,000 deaths attributed to politically related violence.

This book studies, for the first time, the conflicts between the ANC and the Inkatha Freedom Party that took place in South Africa’s industrial heartland surrounding Johannesburg. Exploring these events through the perceptions and memories of combatants and non-combatants from war-torn areas, along with security force members, politicians and violence monitors, offers new possibilities for understanding South Africa’s turbulent transition.

Challenging the prevailing narrative which attributes the bulk of the violence to a joint state security force and IFP assault against ANC supporters, the author argues for a more expansive approach that incorporates the aggression of ANC militants, the intersection between criminal and political violence, and especially clashes between groups aligned with the ANC.

A landmark account of the fall of the Weimar Republic and the rise of Hitler, based on award-winning research, and recently discovered archival material.

In the 1930s, Germany was at a turning point, with many looking to the Nazi phenomenon as part of widespread resentment towards cosmopolitan liberal democracy and capitalism. This was a global situation that pushed Germany to embrace authoritarianism, nationalism and economic self-sufficiency, kick-starting a revolution founded on new media technologies, and the formidable political and self-promotional skills of its leader.

Based on award-winning research and recently discovered archival material, The Death Of Democracy is a panoramic new survey of one of the most important periods in modern history, and a book with a resounding message for the world today.

"I wanted to write this book before I forgot the finer details. As strange as that may sound, you can forget these things, and it is probably healthier to do so. You can visit the depths of hell – just don’t hang around there for too long." – Gérard Labuschagne

In this gripping – and sometimes terrifying – account, former South African Police Service (SAPS) head profiler Dr Gérard Labuschagne, successor to the legendary Micki Pistorius, recalls some of the 110 murder series and countless other bizarre crimes he analysed during his career. An expert on serial murder and rape cases, Labuschagne saw it all in his fourteen and a half years in the SAPS. He walks the reader through the first crime scene he ever attended, his arrest of the Muldersdrift serial rapist, his experience as the head of the task team mandated to catch the Quarry serial murderer, his involvement with the Brighton Beach axe murders, and more. Despite often being stymied by a lack of resources, office politics and political interference, Labuschagne and his team were always determined to get their man – or woman, as in the Womb Raider case.

The Profiler Diaries is a fascinating – and often hair-raising – glimpse into what it was like to be a profiler in the world’s busiest profiling unit.