Collect data and build trust. With the rise of data science and machine learning, companies are awash in customer data and powerful new ways to gain insight from that data. But in the absence of regulation and clear guidelines from most federal or state governments, it's difficult for companies to understand what qualifies as reasonable use and then determine how to act in the best interest of their customers. How do they build, not erode, trust? Customer Data and Privacy: The Insights You Need from Harvard Business Review brings you today's most essential thinking on customer data and privacy to help you understand the tangled interdependencies and complexities of this evolving issue. The lessons in this book will help you develop strategies that allow your company to be a good steward, collecting, using, and storing customer data responsibly. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues&#8212blockchain, cybersecurity, AI, and more&#8212each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas&#8212and prepare you and your company for the future.

What our health data tell American capitalism about our value-and how that controls our lives. Afterlives of Data follows the curious and multiple lives that our data live once they escape our control. Mary F. E. Ebeling's ethnographic investigation shows how information about our health and the debt that we carry becomes biopolitical assets owned by healthcare providers, insurers, commercial data brokers, credit reporting companies, and platforms. By delving into the oceans of data built from everyday medical and debt traumas, Ebeling reveals how data about our lives come to affect our bodies and our life chances and to wholly define us. Investigations into secretive data collection and breaches of privacy by the likes of Cambridge Analytica have piqued concerns among many Americans about exactly what is being done with their data. From credit bureaus and consumer data brokers like Equifax and Experian to the secretive military contractor Palantir, this massive industry has little regulatory oversight for health data and works to actively obscure how it profits from our data. In this book, Ebeling traces the health data-medical information extracted from patients' bodies-that are digitized and repackaged into new data commodities that have afterlives in database lakes and oceans, algorithms, and statistical models used to score patients on their creditworthiness and riskiness. Critical and disturbing, Afterlives of Data examines how Americans' data about their health and their debt are used in the service of marketing and capitalist surveillance.

Collect data and build trust. With the rise of data science and machine learning, companies are awash in customer data and powerful new ways to gain insight from that data. But in the absence of regulation and clear guidelines from most federal or state governments, it's difficult for companies to understand what qualifies as reasonable use and then determine how to act in the best interest of their customers. How do they build, not erode, trust? Customer Data and Privacy: The Insights You Need from Harvard Business Review brings you today's most essential thinking on customer data and privacy to help you understand the tangled interdependencies and complexities of this evolving issue. The lessons in this book will help you develop strategies that allow your company to be a good steward, collecting, using, and storing customer data responsibly. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues&#8212blockchain, cybersecurity, AI, and more&#8212each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas&#8212and prepare you and your company for the future.

From the highly acclaimed author of WAYS OF BEING. We live in times of increasing inscrutability. Our news feeds are filled with unverified, unverifiable speculation, much of it automatically generated by anonymous software. As a result, we no longer understand what is happening around us. Underlying all of these trends is a single idea: the belief that quantitative data can provide a coherent model of the world, and the efficacy of computable information to provide us with ways of acting within it. Yet the sheer volume of information available to us today reveals less than we hope. Rather, it heralds a new Dark Age: a world of ever-increasing incomprehension. In his brilliant new work, leading artist and writer James Bridle offers us a warning against the future in which the contemporary promise of a new technologically assisted Enlightenment may just deliver its opposite: an age of complex uncertainty, predictive algorithms, surveillance, and the hollowing out of empathy. Surveying the history of art, technology and information systems he reveals the dark clouds that gather over discussions of the digital sublime.

A powerful and urgent call to action: to improve our lives and our societies, we must demand open access to data for all. Information is power, and the time is now for digital liberation. Access Rules mounts a strong and hopeful argument for how informational tools at present in the hands of a few could instead become empowering machines for everyone. By forcing data-hoarding companies to open access to their data, we can reinvigorate both our economy and our society. Authors Viktor Mayer-Schoenberger and Thomas Ramge contend that if we disrupt monopoly power and create a level playing field, digital innovations can emerge to benefit us all. Over the past twenty years, Big Tech has managed to centralize the most relevant data on their servers, as data has become the most important raw material for innovation. However, dominant oligopolists like Facebook, Amazon, and Google, in contrast with their reputation as digital pioneers, are actually slowing down innovation and progress by withholding data for the benefit of their shareholders--at the expense of customers, the economy, and society. As Access Rules compellingly argues, ultimately it is up to us to force information giants, wherever they are located, to open their treasure troves of data to others. In order for us to limit global warming, contain a virus like COVID-19, or successfully fight poverty, everyone-including citizens and scientists, start-ups and established companies, as well as the public sector and NGOs-must have access to data. When everyone has access to the informational riches of the data age, the nature of digital power will change. Information technology will find its way back to its original purpose: empowering all of us to use information so we can thrive as individuals and as societies.

'Unique and engaging characters woven into the fabric of a fantastic plot. Jason Dean is one to watch' Marc Cameron, New York Times bestselling author of Tom Clancy Code of Honor What is a death sentence to a dead man?He was a man with many names. Moving from country to country, changing his face constantly so as to remain in the shadows, he was nothing more than a ghost. For now, he is known simply as Korso. A covert salvage operative, he recovers lost artefacts and items, often stolen, for rich benefactors unable to operate through normal channels. But his shadowy existence is shattered upon the arrival at his Bermuda home of the man he had hoped never to see again... Tasked with recovering a missing, one-of-a-kind shipment in only four days, his elite skill set will be tested to its limits. Failure will result in his identity being revealed to his former boss, the ruthless Nikolic, who would stop at nothing to eliminate the one man who walked away from his organisation. An exceptional, white-knuckle thriller full of intrigue and suspense, perfect for fans of Rob Sinclair, Mark Dawson and Adam Hamdy. Praise for Tracer 'Tracer, Korso's first outing, is everything you could want in a thriller; fast-pace, suspense, mystery, just the right amount of wickedness, but above all else a protagonist who the reader will want to read more and more of. A real page turner' Rob Sinclair, million copy bestselling author of The Red Cobra 'Meet Korso, a mysterious and unique character you won't be able to get enough of. In a thriller novel I want tension, pace and ample action, and in Tracer, Jason Dean has delivered by the bucketful' Matt Hilton, author of the Joe Hunter thrillers 'A relentless round of fast and furious set pieces, out-pacing Reacher for tension and with non-stop violence and intrigue to satisfy any thriller fans' Adrian Magson, author of The Watchman 'A thrilling, race-against-time ride ... a great start to what I'm sure will be a hugely successful thriller series' A. A. Chaudhuri, author of The Scribe 'The most explosive book I've read in ages' D. L. Marshall, author of Anthrax Island 'A superb, fast-paced thriller which literally ticks like a time-bomb' Nick Oldham, author of the Henry Christie series

Data Borders investigates entrenched and emerging borderland technology that ensnares all people in an intimate web of surveillance where data resides and defines citizenship. Detailing the new trend of biologically mapping undocumented people through biotechnologies, Melissa Villa-Nicholas shows how surreptitious monitoring of Latinx immigrants is the focus of and driving force behind Silicon Valley's growing industry within defense technology manufacturing. Villa-Nicholas reveals a murky network that gathers data on marginalized communities for purposes of exploitation and control that implicates law enforcement, border patrol, and ICE, but that also pulls in public workers and the general public, often without their knowledge or consent. Enriched by interviews of Latinx immigrants living in the borderlands who describe their daily use of technology and their caution around surveillance, this book argues that in order to move beyond a heavily surveilled state that dehumanizes both immigrants and citizens, we must first understand how our data is being collected, aggregated, correlated, and weaponized with artificial intelligence and then push for immigrant and citizen information privacy rights along the border and throughout the United States.

The United States has poured over a billion dollars into a network of interagency intelligence centers called "fusion centers." These centers were ostensibly set up to prevent terrorism, but politicians, the press, and policy advocates have criticized them for failing on this account. So why do these security systems persist? Pacifying the Homeland travels inside the secret world of intelligence fusion, looks beyond the apparent failure of fusion centers, and reveals a broader shift away from mass incarceration and toward a more surveillance- and police-intensive system of social regulation. Provided with unprecedented access to domestic intelligence centers, Brendan McQuade uncovers how the institutionalization of intelligence fusion enables decarceration without fully addressing the underlying social problems at the root of mass incarceration. The result is a startling analysis that contributes to the debates on surveillance, mass incarceration, and policing and challenges readers to see surveillance, policing, mass incarceration, and the security state in an entirely new light.

A practical, user-friendly handbook for understanding and protecting our personal data and digital privacy. Our Data, Ourselves addresses a common and crucial question: What can we as private individuals do to protect our personal information in a digital world? In this practical handbook, legal expert Jacqueline D. Lipton guides readers through important issues involving technology, data collection, and digital privacy as they apply to our daily lives. Our Data, Ourselves covers a broad range of everyday privacy concerns with easily digestible, accessible overviews and real-world examples. Lipton explores the ways we can protect our personal data and monitor its use by corporations, the government, and others. She also explains our rights regarding sensitive personal data like health insurance records and credit scores, as well as what information retailers can legally gather, and how. Who actually owns our personal information? Can an employer legally access personal emails? What privacy rights do we have on social media? Answering these questions and more, Our Data, Ourselves provides a strategic approach to assuming control over, and ultimately protecting, our personal information.

Political discourse on immigration in the United States has largely focused on what is most visible, including border walls and detention centers, while the invisible information systems that undergird immigration enforcement have garnered less attention. Tracking the evolution of various surveillance-related systems since the 1980s, Borderland Circuitry investigates how the deployment of this information infrastructure has shaped immigration enforcement practices. Ana Muniz illuminates three phenomena that are becoming increasingly intertwined: digital surveillance, immigration control, and gang enforcement. Using ethnography, interviews, and analysis of documents never before seen, Muniz uncovers how information-sharing partnerships between local police, state and federal law enforcement, and foreign partners collide to create multiple digital borderlands. Diving deep into a select group of information systems, Borderland Circuitry reveals how those with legal and political power deploy the specter of violent cross-border criminals to justify intensive surveillance, detention, brutality, deportation, and the destruction of land for border militarization.

Political discourse on immigration in the United States has largely focused on what is most visible, including border walls and detention centers, while the invisible information systems that undergird immigration enforcement have garnered less attention. Tracking the evolution of various surveillance-related systems since the 1980s, Borderland Circuitry investigates how the deployment of this information infrastructure has shaped immigration enforcement practices. Ana Muniz illuminates three phenomena that are becoming increasingly intertwined: digital surveillance, immigration control, and gang enforcement. Using ethnography, interviews, and analysis of documents never before seen, Muniz uncovers how information-sharing partnerships between local police, state and federal law enforcement, and foreign partners collide to create multiple digital borderlands. Diving deep into a select group of information systems, Borderland Circuitry reveals how those with legal and political power deploy the specter of violent cross-border criminals to justify intensive surveillance, detention, brutality, deportation, and the destruction of land for border militarization.

What our health data tell American capitalism about our value-and how that controls our lives. Afterlives of Data follows the curious and multiple lives that our data live once they escape our control. Mary F. E. Ebeling's ethnographic investigation shows how information about our health and the debt that we carry becomes biopolitical assets owned by healthcare providers, insurers, commercial data brokers, credit reporting companies, and platforms. By delving into the oceans of data built from everyday medical and debt traumas, Ebeling reveals how data about our lives come to affect our bodies and our life chances and to wholly define us. Investigations into secretive data collection and breaches of privacy by the likes of Cambridge Analytica have piqued concerns among many Americans about exactly what is being done with their data. From credit bureaus and consumer data brokers like Equifax and Experian to the secretive military contractor Palantir, this massive industry has little regulatory oversight for health data and works to actively obscure how it profits from our data. In this book, Ebeling traces the health data-medical information extracted from patients' bodies-that are digitized and repackaged into new data commodities that have afterlives in database lakes and oceans, algorithms, and statistical models used to score patients on their creditworthiness and riskiness. Critical and disturbing, Afterlives of Data examines how Americans' data about their health and their debt are used in the service of marketing and capitalist surveillance.

A quick, easy-to-read synthesis of theory, guidelines, and evidence-based research, this book offers timely, practical guidance for library and information professionals who must navigate ethical crises in information privacy and stay on top of emerging privacy trends. Emerging technologies create new concerns about information privacy within library and information organizations, and many information professionals lack guidance on how to navigate the ethical crises that emerge when information privacy and library policy clash. What should we do when a patron leaves something behind? How do we justify filtering internet access while respecting accessibility and privacy? How do we balance new technologies that provide anonymity with the library's need to prevent the illegal use of their facilities? Library Patrons' Privacy presents clear, conversational, evidence-based guidance on how to navigate these ethical questions in information privacy. Ideas from professional organizations, government entities, scholarly publications, and personal experiences are synthesized into an approachable guide for librarians at all stages of their career. This guide, designed by three experienced LIS scholars and professionals, is a quick and enjoyable read that students and professionals of all levels of technical knowledge and skill will find useful and applicable to their libraries. Presents practical, evidence-based guidance for navigating common ethical problems in library and information science Introduces library and information professionals and students to emerging issues in information privacy Provides students and practitioners with a foundation of practical problem-solving strategies for handling information privacy issues in emerging technologies Guides the design of new information privacy policy in all types of libraries Encourages engagement with information privacy technologies to assist in fulfilling the American Library Association's core values