When will companies learn? You cannot fire and budget-slice your
way to sustainable growth. Our world is too complex, too
interconnected, and technology too quick-evolving for organizations
to achieve dramatic results simply by eliminating waste and
increasing standardization. Maybe these methods worked
before--occasionally--but not anymore. Redefining Operational
Excellence boldly claims that the old ways of hunkering down and
refocusing the business strategies are no longer viable.
Operational excellence is about a mindset, and a company culture
that questions current models and focuses not on slashing and
subtracting but on adding value, making improvements, and
increasing speed. This groundbreaking guide covers it
all--processes, people, and operations--and shares specific
strategies to:* Drive innovation and collaboration* Engage
customers* Attract and retain top people* Align strategy and
execution* Optimize speed* And moreOperational excellence is about
finding money and performance boosts in hidden areas businesses
don't normally look. With this indispensable, all-encompassing
resource, you'll discover where!
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