Why Are We Yelling is Buster Benson’s essential guide to having more
honest and constructive arguments.
Have you ever walked away from an argument and suddenly thought of all
the brilliant things you wish you'd said? Do you avoid certain family
members and colleagues because of bitter, festering tension that you
can't figure out how to address?
Now, finally, there's a solution: a new framework that frees you from
the trap of unproductive conflict and pointless arguing forever.
If the threat of raised voices, emotional outbursts, and public discord
makes you want to hide under the conference room table, you're not
alone. Conflict, or the fear of it, can be exhausting. But as this
powerful book argues, conflict doesn't have to be unpleasant. In fact,
properly channeled, conflict can be the most valuable tool we have at
our disposal for deepening relationships, solving problems, and coming
up with new ideas.
As the mastermind behind some of the highest-performing teams at
Amazon, Twitter, and Slack, Buster Benson spent decades facilitating
hard conversations in stressful environments. In this book, Buster
reveals the psychological underpinnings of awkward, unproductive
conflict and the critical habits anyone can learn to avoid it. Armed
with a deeper understanding of how arguments, you'll be able to:
- Remain confident when you're put on the spot
- Diffuse tense moments with a few strategic questions
- Facilitate creative solutions even when your team has
radically different perspectives
Why Are We Yelling will shatter your assumptions about what makes
arguments productive. You'll find yourself having fewer repetitive,
predictable fights once you're empowered to identify your biases,
listen with an open mind, and communicate well.
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