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Books > Sport & Leisure > Travel & holiday > Travel & holiday guides > Restaurant & pub guides

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Restaurant Service - Beyond the Basics (Paperback) Loot Price: R2,760
Discovery Miles 27 600
Restaurant Service - Beyond the Basics (Paperback): CA Litrides

Restaurant Service - Beyond the Basics (Paperback)

CA Litrides

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Loot Price R2,760 Discovery Miles 27 600 | Repayment Terms: R259 pm x 12*

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Timely, authoritative, and practical—an incomparable guide to the crucial "difference makers" that keep patrons coming back… When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
  • Step-by-step guidance on extraordinary table and guest service—from meeting, greeting, and seating, to coat and parcel check, taking reservations, and handling customer complaints
  • A comprehensive guide to buying, storing, displaying, preparing, and serving wines, liquors, and other beverages
  • Detailed procedures for service setup and administration
  • How to feature and serve luxuries and regional specialties that add sizzle to your menu
  • ADA requirements and how to comply with them
  • And more
Customer satisfaction relies as much on your establishment’s courtesy skills as on the quality of the food and the elegance of the surroundings. Timely, authoritative, and extremely practical, Restaurant Service is an incomparable guide to all the important "difference makers" that keep patrons coming back.

General

Imprint: John Wiley & Sons
Country of origin: United States
Release date: June 1994
First published: September 1994
Authors: CA Litrides
Dimensions: 248 x 190 x 20mm (L x W x T)
Format: Paperback
Pages: 384
ISBN-13: 978-0-471-51476-3
Categories: Books > Sport & Leisure > Travel & holiday > Travel & holiday guides > Restaurant & pub guides
Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry > Hotel & catering trades
Books > Travel > Travel & holiday guides > Restaurant & pub guides
LSN: 0-471-51476-4
Barcode: 9780471514763

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