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Knowledge and Power in Public Bureaucracies - From Pyramid to Circle (Paperback)
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Knowledge and Power in Public Bureaucracies - From Pyramid to Circle (Paperback)
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Ever since Max Weber and Frederick Taylor, public organizations
have been told that effective practice lies in maximizing
rationality through science. Yet science-based management reforms
have had only marginal impact on performance. People in entry-level
positions possess knowledge from direct experience of the work,
management knowledge is often science-based and distanced from the
work, and appointed top executives struggle to join bureaucratic
rationality with political exigencies. Knowledge and Power in
Public Bureaucracies: From Pyramid to Circle offers fresh thinking
about public organizations, arguing that conflicting forms of
knowledge may be found within the bureaucratic pyramid. Answering
the question of why management reforms over the past century have
failed on their own terms, this book examines the existence of
conflicting forms of knowledge within public bureaucracies, how
these contradictory perspectives interact (or fail to interact),
and the ways in which these systems preserve managerial efforts to
control workers. Authors Carnevale and Stivers argue that
bureaucratic rationality is not the "one best way," as Taylor
promised, and indeed, there is no one best way or model that can be
deployed in all situations. The bureaucratic pyramid can, however,
be made more effective by paying attention to circular processes
that are widespread within the hierarchy, the authors argue,
describing such circular processes as "facework." This book will
serve as an ideal supplement to introductory public administration
and organizational theory courses, as well as courses for
mid-career professionals, helping to frame their work experiences.
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