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Books > Language & Literature > Language & linguistics > Semantics (meaning) > Pragmatics
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Library User Metaphors and Services - How Librarians look at their Users (Hardcover, Digital original)
Loot Price: R3,473
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Library User Metaphors and Services - How Librarians look at their Users (Hardcover, Digital original)
Series: Current Topics in Library and Information Practice
Expected to ship within 12 - 19 working days
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How do library professionals talk about and refer to library users,
and how is this significant? In recent decades, the library
profession has conceived of users in at least five different ways,
viewing them alternatively as citizens, clients, customers, guests,
or partners. This book argues that these user metaphors crucially
inform librarians' interactions with the public, and, by extension,
determine the quality and content of the services received. The
ultimate aim of this book is to provide library professionals with
insights and tools for avoiding common pitfalls associated with
false or professionally inadequate conceptions of library users.
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