Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
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The Management of Quality and its Control (Hardcover, 1996 ed.)
Loot Price: R4,459
Discovery Miles 44 590
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The Management of Quality and its Control (Hardcover, 1996 ed.)
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Donate to Against Period Poverty
Total price: R4,479
Discovery Miles: 44 790
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Throughout the management literat ure , as elegantly trumpeted by
management consultants and gurus, there seems to be a common
message: tor a firm to be competitive it must produce quality goods
or services. This means that firms, to remain competitive, must at
the same time produce at the least cost possible to be price
competitive and deli ver high quality products and services. As a
result, quality has become strategie overnight, involving all, both
in and out of the firm, in the management of its interfaces with
clients and the environment. To give quality, suppliers, buyers,
operations and marketing managers, as weIl as corporate management
must become aware of the mutual relationships and
inter-dependencies to which they are subjected, so that they will
be able to function as a coherent whole. This involves human
relations and people problems, organizational design issues,
engineering design options, monitoring and control approaches and,
most of all , a managerial philosophy that can integrate, monitor
and eontrol the multiple elements which render the firm a viable
quality producing and profitable whole. To realize the benefits of
quality it is imperative that we design products to be compatible
with market needs, market structure, eompetition and, of course,
that we are constantly aware and abreast of consumers' tastes and
the manufacturing technologies that are continuously emerging.
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