OPEN, BALANCED DIALOGUE--THE KEY TO PEAK TEAM PERFORMANCEIn a world
of rapid-fire change, it's more important than ever to build teams
that work well when the pressure is on-and quality communication
can mean the difference between success and failure. Conversational
Capacity provides the communication tools you need to ensure that
your team remains on track even when dealing with its most
troublesome issues, that it responds to tough challenges with
agility and skill, and performs brilliantly in circumstances that
would incapacitate less disciplined teams. Praise for
Conversational Capacity:"This book blows the lid off everything you
have learned about team building and will have you asking, 'Why
didn't someone show me this before?'" -- Rick Woodcock, Chief
Technology Officer of the US Naval Institute, Annapolis "Easy to
implement, Craig Weber's techniques will transform your
organization. We put these principles into practice and saw
immediate results." -- Scott Goodey, CEO, Greenpoint Technologies
"A must-read for leaders and those who aspire to lead. It's one of
the most influential books on the value of teaming." -- Benjamin
Ola Akande, PhD, Professor of Economics and Dean of the George
Herbert Walker School of Business and Technology, Webster
University "Conversational Capacity is one of those rare books that
will forever change how you see yourself and the people with whom
you work. Read it. Recommend it to your boss, your team, and your
friends." -- Jan Wilmott, Director of Leadership Development at the
Royal Bank of Canada "This book provides a practical roadmap to
learning the single most important skill that any leader can and
should master. Conversational Capacity will change the way you lead
and transform your relationships--at work and at home." -- Andy
Restivo, President and CEO of Creative Channel Services, an Omnicom
Group Company "Conversational Capacity shows leadership teams how
to think actively and adapt quickly. Better yet, the simplicity of
the book enables the reader to apply the concepts and ideas in any
leadership position." -- Mark Milliner, CEO of Personal Insurance
at Suncorp "Craig Weber has a gift for connecting what it means to
build healthy relationships with the nuts and bolts of running an
organization. In Conversational Capacity he brings a refreshing
combination of practical tools, personal examples, and wisdom from
having worked with hundreds of leaders over the years. If you are a
leader or someone interested in getting better at what you do,
Conversational Capacity is a must read." -- Rob McKenna, PhD,
Executive Director of the Center for Leadership Research and
Development and author of Dying to Lead "Craig Weber challenges us
to think differently about the way we talk to each other. Not since
the seminal work of Chris Argyris have I read a book that so well
documents the promise and the peril of dialogue. Readers will learn
to develop conversational competence with team members and with
leaders at all levels. You will learn to become more mindful in
difficult situations, appreciate the power of curiosity, and
develop ways to experiment, compare, reframe, and reengage with
renewed commitment. We need this book, now more than ever. Once you
read it, you will want to share it as soon as possible!" -- Frank
J. Barrett, PhD, Professor of Management and Organizational
Behavior, Global Public Policy, at the Graduate School of Business
and Public Policy, Naval Postgraduate School and author of Yes to
the Mess "This book has transformed the way I lead, teach, and
facilitate. Weber captures the essence of team effectiveness and
provides a well-researched and tested model that supports the other
building blocks of leadership." -- Dr. Tony Herrera, Direct of
Partner Development at Schreiber Foods "Required reading! Improving
the conversational capacity of your team and organization is
invaluable. These same skills are needed to address the broader
issues we face as a society. Get this book! Share it with your
colleagues, friends, and family." -- Chris Soderquist, President of
Pontifex Consulting and author of The Strategic Forum "Craig
Weber's Conversational Capacity works. It works to build an
internal culture that allows our organization to focus on the work
at hand--without the drama, emotions, and egos that often get in
the way of creating a high-functioning organization. It also works
when building relationships with funders, stakeholders, and other
clients, allowing our team to listen for commonalities and to find
areas of true agreement." -- Michele Lueck, President and CEO of
the Colorado Health Institute "Those who aspire to use a
conversational process to facilitate and deliver high-impact team
results have come to the right place. Having worked with Craig
Weber to design training programs for colleagues, I can personally
attest to his brilliance in using narratives to capture our
attention and emotional intelligence with evidence-based methods to
build our conversational skills. With clarity, practicality, and
case examples, this book will help you find the sweet spot in any
conversation while ensuring a productive outcome." -- Dr. Kathleen
Keil, Senior Manager of Learning and Development at Pfizer Animal
Health "Craig Weber's Conversational Capacity reduces
organizational fear through a simple, effective technique that
increases trust and maximizes creativity. It will help any
organization realize new levels of confidence, creativity, and
success. The tools within these pages may very well be the most
important keys to both change and growth in the twenty-first
century." -- Scott Eck, President of Leadership Masters "We often
see the need for collaboration but do not have the tools and skills
required to make it happen. Using Craig Weber's techniques to build
conversational capacity is exactly what we need in both our
professional and personal lives." -- Karen Minyard, PhD, Director
of the Georgia Health Policy Center at the Andrew Young School of
Public Policy, Georgia State University "The ideas in these pages
are profound, life changing, and applicable to every area of life.
My nonprofit team acquired a new set of skills that increased our
capacity to tackle governance, interpersonal relationships, and the
future in a dynamic and changing economy. Don't miss this
opportunity to learn from a master the tools required to elevate
awareness, skill, and discipline to achieve desired--and
amazing--results." -- Jane Soderquist, Board Chair of the Upper
Valley Waldorf School
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