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Achieving HR Excellence through Six Sigma (Paperback, 2nd edition)
Loot Price: R950
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Achieving HR Excellence through Six Sigma (Paperback, 2nd edition)
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Although world-class firms like GE and Motorola have relied on Six
Sigma to build their performance cultures, these processes are all
too often left out of human resources (HR) functions. This lack of
Six Sigma principles is even more surprising because preventing
errors and improving productivity are so critical to the people
management processes of hiring, retention, appraisal, and
development. From the history and evolution of the Total Quality
movement to initiatives for introducing a Six Sigma continuous
process improvement strategy in your HR department, Achieving HR
Excellence through Six Sigma, Second Edition introduces a new way
to envision your role within the organization. It explains how this
powerful methodology works and supplies a roadmap to help you find
and eliminate waste in your HR processes. Describing exactly what
HR excellence means, the book outlines dozens of proven approaches
as well as a hierarchy of the exact steps required to achieve it.
It illustrates the Six Sigma methodology from the creation of a
project to its successful completion. At each stage, it describes
the specific tools currently available and provides examples of
organizations that have used Six Sigma within HR to improve their
organizations. The text presents proven approaches that can help
you solve and even eliminate people management problems altogether.
Filled with real-world examples, it demonstrates how to implement
Six Sigma into the transformational side of your organization. It
also includes a listing of additional resources to help you along
your Six Sigma journey. Explaining how to build a new business
model for your HR organization, the book supplies the new
perspective and broad view you will need to discover and recommend
game-changing alternatives to traditional HR approaches in your
organization. The first edition of this book was one of the first
to demonstrate how HR professionals could enhance their careers by
learning the language of business - it introduced the evolution of
change management and the change management toolbox in a fashion
that could easily be implemented in organizations. This new edition
updates the first with added information on some of the early
history and introduces new case study tools resulting from the
author's continuing work with organizations and in academic
environments.
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