Designing and Constructing Instruments for Social Research and
Evaluation is a comprehensive step-by-step guide to creating
effective surveys, polls, questionnaires, customer satisfaction
forms, ratings, checklists, and other instruments.
Written in easy-to-understand language, this important text
provides a systematic and commonsense approach to developing
instruments for data collection and analysis. This book can be used
by both those who are developing instruments for the first time and
those who want to hone their skills, including students, agency
personnel, program managers, and researchers.
This book provides a thorough presentation of instrument
construction, from conception to development and pre-testing of
items, formatting the instrument, administration, and, finally,
data management and presentation of the findings. Throughout the
book, the authors emphasize how to create an instrument that will
produce trustworthy and accurate data. To that end they have
included guidelines for reviewing and revising the questionnaire to
enhance validity and reliability. They also show how to work
effectively with stakeholders such as instrument designers,
decision-makers, agency personnel, clients, and raters or
respondents.
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