Where there are people, there are disagreements and
misunderstandings. The author of 30 Days to Taming Your Tongue
(more than 500,000 copies sold), a popular speaker, and a
relationship strategist, Deborah Smith Pegues draws on biblical
principles, personal experience, and research to show how to
approach difficult situations so relationships are strengthened
rather than broken.
Meeting face-to-face to resolve an issue is difficult, but Pegues
makes it easier by revealing how to avoid complications, sharing
examples of good communication, and offering specific steps for
dealing with conflicts. Readers will discover: effective and
compassionate techniques for handling conflictpractical strategies
for resolving conflicthow personality types influence
discussionssuggestions for minimizing defensivenessideas for
developing and promoting cooperation
Confronting Without Offending gives readers the tools to
successfully talk over and resolve issues and misunderstandings at
home, at work, and in social situations.
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