Tourism destinations are traditionally dominated by small and
medium-sized enterprises that provide a wide range of products to
tourists such as accommodation, travel services, transportation,
recreation and entertainment, and food and beverage services. New
knowledge and global risks have emerged, and small and medium-sized
tourism enterprises (SMTEs) are now highly vulnerable. Recently,
the COVID-19 pandemic has hit the whole world and caused a change
in the tourism paradigm. Many SMTEs around the world have been
severely affected by the need to completely shut down their
activities for months, and expectations for recovery in the medium
term are not optimistic. SMTEs do not have the capacity and
increased resources-financial, human, operational-of large
companies to prepare for crisis contingencies (planning) and
respond to the challenges they face. They simply do not have the
resources or knowledge for risk analysis and the creation of crisis
teams or plans. This is an area of growing importance and concern,
both in the public and private sectors, where specific research and
more in-depth knowledge are needed. Risk, Crisis, and Disaster
Management in Small and Medium-Sized Tourism Enterprises connects
research in the field of crisis management with the risks affecting
small and medium-sized tourism enterprises. The book presents
prevailing research on SME-related planning, response, and recovery
during crisis situations, further propelling much-needed literature
on these challenges in today's tourism industry. The chapters cover
important topics such as terrorism threats, disaster management,
resilient strategies, pandemic management, and risk analysis. The
target audience of this book will be composed of professionals
working in the tourism and hospitality industries, restaurateurs,
travel agencies, hotel executives, directors, managers, crisis and
risk planners, policymakers, government officials, researchers, and
academicians who are interested in the threats to tourism
businesses and how small and medium-sized enterprises can manage
and navigate these risks.
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