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Quality - Pearson New International Edition (Paperback, 5th edition)
Loot Price: R2,523
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Quality - Pearson New International Edition (Paperback, 5th edition)
Expected to ship within 12 - 17 working days
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For courses in Quality, Quality Improvement and Quality Assurance.
Filled with a wide-range of industry examples, this book takes an
applied approach that teaches the "why and how" behind quality
assurance and statistical process control. Each chapter includes
abundant case studies that show how quality tools and techniques
can be combined to resolve real customer issues. This edition
offers a more global view and includes at least one service
industry example per chapter. Expanded treatment is also given to
multi-vari analysis and failure modes and effects analysis. With
its combination of clear techniques and real-world illustrations,
it shows explicitly how quality tools can be used to improve
outputs, productivity, costs and safety.
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